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Gems TV / General Entertainment and Media Complaints & Reviews

Gems TV / General Entertainment and Media — ring(s)

I bought a beautiful ring for my best friend in march and a stone fell out, so I called gems TV and they told me that it...

Satellite & Cable TV  · Oct 18, 2019

Gems TV / General Entertainment and Media — quality of the rings

I have watched gems tv since it started and bought a few from them in the beginning I recently bought some more ring...

Poole Satellite & Cable TV  · Aug 10, 2018

Gems TV — Rip off

My 78 year old mom got hooked and in 6 weeks bought $17, 000 worth of their overpriced stuff. I'm sure the "retail...

Gems TV — Faulty return

hi there, i had to send a pendant back to gemstv it was bent and buckled around its base and very noticeable! they...

Gems TV — Their products are very poor quality

I bought jewelry from Gems TV as a new customer. I bought a Topaz ring, silver amethyst ring, and a silver chain. After...

Gems TV — I have received merchandise that was defective and the return process is slow and painful

While their prices are attractive, I have received merchandise that was defective and the return process is slow and...

Gems TV — I ordered a green amethyst ring from gemstv when i got it the stone was hardly green at all

I ordered a green amethyst ring from gemstv when i got it the stone was hardly green at all. it was very faint in color...

Gems TV — Not as affordable as last year

I do not know what happened to Gems TV but the prices have drastically increased over the period of one year. I...

Gems TV — Stay away from them

I've been a gem collector for MANY years and have a good knowledge of gems and jewelery in general(GG degree from...

Gems TV — How astounding is that not one minority is presented on your show

I have been a Gems TV buyer for a number of a years, and value the service you offer, but what astonishes me in...

Gems TV — The faceting quality of their stones isn't the best, especially on their high end stones

I have been shopping at Gems TV since Nov. 2007. The faceting quality of their stones isnt't the best, especially...

Gems TV — They do not stand behind their 30 day return

I purchased a chain from Gems TV and they sent the wrong item. I sent it back well with in the 30 day return window...

Gems TV — Cheap and shady company

Gemstv shipped to the wrong address. Asked me to go to the old address and retreive the package (UPS left it on the door...

Gems TV — They have terrible customer service

They have terrible customer service. I made an order of 5 rings in one night and decided the next day that it wa...

Gems TV — Their products are not so great after all

I have been watching Gems TV for well over a year I finally turned 18 and got my own credit card I came into some money...

Gems TV — Be very careful

I have purchased over $3, 000.00 from Gems TV and returned nearly half due to poor quality. Often gems have much lighter...

Gems TV — Frustrating customer service

Gems TV customer service very frustrating and resizing offer misleading. "Your ring will be resized and returned to you...

Gems TV — Ridiculous company

I can't begin to tell you the frustration in dealing with Gems TV, especially with the Customer Service Team Lead...

Gems TV — Simply ridiculous

My shopping experience with Gems TV USA started off well but declined very quickly. On the Gems TV broadcast, they...

Gems TV — Bait & Switch

Ordered a ring from the TV with the item code and the ring sent was a completely different item code. I said I...

Gems TV — Bad tanzanite

I have a real problem with their tanzanite. I bought a so called AAA tanzanite ring and when I got it I wasn't sure...

Gems TV — color enhancement

PURCHASED A MADASCAN RUBY RING, LOVED IT. HAD IT SIZED AND IT WAS RUINED BECAUSE IT WAS COLOR ENHANCED...MEANING IT HAD...

Gems TV — Ring scam

I bought a blue and white diamond ring from Gems TV and they say that they have a 30 day money back guarantee if you...