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CB Parcel Delivery Services DHL Express Complaints #2-21
DHL Express

DHL Express review: The worst express mail carrier of all

S
Author of the review
7:57 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This is the worst carrier of all possible. In my 40 years of experience dealing with international shipping, none had demonstrated such utter and extreme incompetence and ignorance in their field of business. Especially drive me mad their erratic "delayed for custom clearance" status flips back and forth. Here, see my attachments. First of all, their ridiculous "need more information" tantrums are quite [censored]ic: the shipper sends a package and pays all customs fees and files all of the form. Why all of a sudden you decided that you want to delay delivery on SOME of the packages, but not the others, because you want more information? Why? Why do you want my SSN along with my phone number? This is beyond ridiculous. Fine, if you want to sell my personal information to marketing companies and make extra billions for your owner, I have no choice. Inspect my attached images. I had filled out all of your ridiculous clown forms and gave you all requested additional information, which you told me in writing that I satisfied all your insatiable appetite for personal information, and you a happy. Twice. Twice you told me that you are good. And then, several days later you put it on "exception" status again?! What now? I really wish from the bottom of my heart for your organization to go broke and close down for good.

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  1. DHL Express Contacts

  2. DHL Express phone numbers
    131 406
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    50%
    Confidence score
    Australia
    95380
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    China
    1800 111 345
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    22%
    Confidence score
    India
    120 392 580
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    Japan
    +49 180 634 5300
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    Germany
    +1 (855) 345-7447
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    Canada
    +44 844 248 0844
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    United Kingdom
    +64 99 762 976
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    New Zealand
    +43 73 237 367 400
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    Austria
    +45 70 345 345
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    Denmark
    +358 30 45 346
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    Finland
    +33 825 100 080
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    60%
    Confidence score
    France
    +353 18 700 790
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    Ireland
    +31 880 552 000
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    Netherlands
    +47 81 001 345
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    Norway
    +48 426 345 100
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    Poland
    +351 707 505 606
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    33%
    Confidence score
    Portugal
    +7 495 956 1000
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    Russia
    +34 902 122 424
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    33%
    Confidence score
    Spain
    +46 771 400 345
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    Sweden
    +41 848 711 711
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    33%
    Confidence score
    Switzerland
    +90 44 40 040
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    Turkey
    +852 24 003 388
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    Hong Kong
    +60 379 642 800
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    Malaysia
    +63 28 117 000
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    Philippines
    +966 138 827 777
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    Saudi Arabia
    +65 62 858 888
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    Singapore
    +27 119 213 600
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    South Africa
    +82 215 880 001
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    South Korea
    +66 23 455 000
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    33%
    Confidence score
    Thailand
    +971 600 567 567
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    UAE
    +54 810 122 3345
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    Argentina
    +55 113 618 3333
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    Brazil
    +52 555 345 7000
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    Mexico
    +49 180 0 2255345
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    More phone numbers
  3. DHL Express emails
  4. DHL Express address
    Heinrich-Brüning-Straße 5, Bonn, 53113, Germany
  5. DHL Express social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
  7. View all DHL Express contacts
DHL Express Category
DHL Express is ranked 2 among 90 companies in the Parcel Delivery Services category
#01 UPS UPS #02 DHL Express DHL Express #03 India Post / Department Of Posts India Post / Department Of Posts #04 17TRACK 17TRACK #05 TNT Holdings TNT Holdings

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