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DazzleWhite

DazzleWhite review: Scam, theives, liars 383

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12:41 pm EDT
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I am a 57 year old college educated female that has had a p/c for 12 years, but I feel like an idiot right now. I was reading a news article (CNN) and noticed to the side a story from a "mom" that lives in a town 30 miles from me about fantastic inexpensive teeth-whitening. Her piece was very "down-to-earth" and believable. You order just 2 free trials and pay a very small shipping fee to get snow white teeth. I fell for the SCAM, entered my credit card info, had second thoughts, and clicked on my bank account. In less than one minute, the $1.95 shipping plus $59.95 had been taken from me. I called my bank and was told the charges were pending and nothing could be done until the charges went thru. I called Dazzlewhite and the thief said I would have to return the product, get a tracking number (which requires paying EXTRA postage) before I could CANCEL or get a REFUND! All of this took place in less than TEN MINUTES. You also have a deadline to get it back to them or you'll still be charged!

What kind of country is this? DO NOT ORDER THE FREE TRIAL FROM THESE CROOKS! If this product was so good, they would not stoop to scamming and stealing from honest folks. NEVER AGAIN will I fall for such CONS on the internet! If you order this stuff, you will be sorry and like me...feel like a fool!

Update by Honest hard-working American
May 29, 2009 7:09 pm EDT

My story above (scam, theives, liars) only gets worse! Now they are sending me emails pretending to be the "good" guys to get more personal info from me! Can you believe this? I do believe they change their product name frequently to keep the scam and money flowing. I've found many complaints about products that sound exactly the same, but with other names. Such as: "IvoryBrites", "Max White Teeth", etc. It was confusing to me why I did not find more Dazzlewhite stories. If you Google it, you will find pages of websites that sell/give free trials. Look on the right side of the page where you'll find it listed also under Target, BizRate, & other well known businesses. Click on them...they do not have such a product! It's shoes, clothing with "dazzle" or "white" in the description!

At one point today, there were THREE ads on this page, YES, this page for DAZZLEWHITE. All of this blows my mind. I will say I've learned a big lesson that, God as my witness, will never fall for this trap again. I will say these characters have learned how to get rich fast thanks to the trust of other folks. Please keep the warning going...I'm usually skeptical about even small things, but not anymore. This is sickening to know what some of our country has stooped to.

Update by Honest hard-working American
Jun 24, 2009 9:04 pm EDT

I sent my 10th email to Dazzlewhite today. As I've said before...these folks are making mega bucks from honest, trusting people. They are a SCAM, CROOKS, LIARS; no better than bank robbers in my opinion. You MUST cancel your bank accounts; the charges will not stop, no matter what you do. I know it's a big pain to do this, but I personally cannot pay these theives $60 every 3-4 weeks for nothing. You can call, email, chat online, return the trial sample unopened...the charges will not stop! Also each person you speak with will promise you no more charges & refunds. Read all the complaints & comments. I have not found ONE that has gotten their refund & all charges stopped. I thought mine was after cancelling my cc, but 3 weeks later on my NEW cc, there it was $58.76. I do not have any of their stupid scam porduct...returned it same day it arrived certified mail, unopened. We must stop these crooks before they leave the country for good. They are using many addresses & names...Dazzlewhite, Ivory Brite, Maxi White, EZ Bright. That's why it's so difficult to stop them. The "mom" with many names that only paid shipping charges for the free trial just happens to live near you because your IP server lets them know where you are online. Very clever, don't you think? It certainly has dooked a lot of very educated citizens, myself included.Please tell anyone that has fallen for this & feels like a fool to please post their complaint. It will help all of us to stop this & possibly get some $$ back!

Update by Honest hard-working American
Jul 30, 2009 12:50 pm EDT

To SMARTBOI96: I wouldn't hold my breath that you came out without being scammed just yet...I canceled everything as requested, returned product within 14 days of placing order (certified & unopened like I was told to do), and even closed my credit card account, contacted my bank within 10 minutes of placing order, and opened a NEW cc acct after 3 weeks. Guess what? They charged me $58.76 on my NEW cc acct 3 weeks AFTER they signed for my unopened "trial pkg" sent certified mail. Read all the terms you can find...these crooks are scam artists, no matter what they say in an email, online chat, or live on the phone. My bank had to get them off of my back & out of my $$$ when I filed a formal dispute with every detail, email, online chat, and a copy of the folks around the globe that took the time to complain on this website. Maybe you are not one of countless others that did everything in the "terms" and still got charged, but I would keep an eye on my bank account. Read the number of folks that never received a "trial" product to return or got it after the 14 days had pasted. What are they supposed to do? If this product is so great, why do they lie and cheat to keep posting their ads?

Update by Honest hard-working American
Aug 03, 2009 10:12 am EDT

To DJ64:
I found the number for you to try and cancel the Axis Wellness: [protected]. Hope this helps, but keep checking your bank statement regularly. I was told by countless online chats, phone calls, and emails that I would receive full refunds, and all "memberships" canceled. But they were all lies. I had to cancel my cc acct and dispute in writing to my bank before these scam artists stopped taking my $$$. I still check it daily, even though this nightmare began in May. Good luck!

Update by Honest hard-working American
Aug 11, 2009 6:51 pm EDT

To Addie M #1, 2, & 3: I know most of us on this complaint board admitted to being too trusting, and some (including me) acting very foolishly by giving you our personal financial info (which you certainly wasted no time taking advantage of)...but in the last ABOVE THREE comments about how to stop you from robbing us of even more $$$$; you have so cleverly changed your name and phone number! If that doesn't shout SCAM ARTISTS, I do not know what does. Look folks...the company is suddenly called DazzleSMILEpro (instead of Dazzlewhite Pro) and the correct original phone number is: [protected], not [protected].
Addie, I am sure everyone that placed an order for a "free trial" paying merely the shipping charge would much rather have their $$$$ returned, and you can keep YOUR CONCERNS. This website would not exist if you had a good product and ran an HONEST business.

Update by Honest hard-working American
Sep 29, 2009 6:31 pm EDT

THANK YOU ANATHEMA!

I could not have said it better myself...if you scroll back to the top of page 1, you'll see I started this "complaint" discussion in May. I hate that so many folks followed in my footsteps, but I did find out I was not the only TRUSTING person left on this planet. Without a doubt, there are probably thousands more that have not taken the time or do not want to admit they screwed up by giving these scam artists their personal info. I despise anyone that takes from others dishonestly rather than getting a "real" job. I read these comments daily...many say the same things I did (how do they sleep @ nite, would you like this done to your family member, etc). A big puzzle to me is why GOOGLE prints these complaints day after day for months, yet continue to place their Dazzle ads on this same page time after time! I guess to some $$$ is $$$$ no matter how you get it. But what goes around, comes around.

Update by Honest hard-working American
Nov 15, 2009 8:05 am EST

Att. Andrewlexington
I started this "blog" when I was scammed in May, 2009. Go back to the the first page to read the first complaint. What else do you need to do? First these crooks are fantastic liars...will say anything to get you off the phone or online chat. I did EVERYTHING within minutes of ordering, returned my product registered mail unopened within 30 minutes of it arriving in my box, talked to several reps, emailed, requested countless times for order to be canceled immediately, called my bank & canceled my cc...guess what? Three weeks after I got my NEW cc, they charged me AGAIN! I confirmed with the USPS that the pkg had been received by them, along with hundreds the same day as mine.
You need to contact your bank asap, tell them your card was stolen, and cancel it. Some folks have had to switch banks. I'm telling you this can turn into your worse nightmare. By the way, they are pulling this scam all around the world, not just USA. Good luck, watch your bank acct DAILY, and don't believe anything these thieves tell you.

Update by Honest hard-working American
Nov 20, 2009 1:23 pm EST

ATTENTION: Carolyn Y., Stellaa, A. Peachie, Sharon Kopecky...

Do you not ever feel any guilt because you are choosing to take money from innocent, trusting folks that have no idea the nightmare they are stepping into? There is no doubt in my mind that children and elderly people are having to "make do" with less food, clothing, and many other items that they need because of your scam. Innocent little kids and senior citizens that can't hurt a fly doing without because you refuse to find a job that doesn't rob, cheat, or steal from others that have never wronged you in any way. How do you look at yourself in the mirror? Like the person you see?
God has a special place in hell for thieves like you. God doesn't pay every day, but He always pays. Think about that when you put your head on the pillow tonight.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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383 comments
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Chuck Turner
Sandy, US
Nov 29, 2009 8:18 pm EST

Hello scam robot people, Chuck can cut and paste too:

Instead of helping people the dazzlewhite scam robots just keep a cutting and a pasting the same reply over and over!

Well if you don't want to dealwith a robot, here is the head office phone number and address for the Dazzle Smile / Dazzle White Pro scam company:

Just Think Media
Corporate Head Office
Suite 204, 85 Cranford Way
Sherwood Park, Alberta, CANADA T8H 0H9
Phone: 780.416.0211
Fax: 780.416.0218
Careers@justthinkmedia.com
Corporate@justthinkmedia.com
Legal@justthinkmedia.com
Customer Service email: customerservice@justthinkmedia.com

Company Owner: Jesse Willms
Address: 527, 52328 Range Road 233, Sherwood Park, Alberta, Canada

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More about this scam company and their history can be found here:
http://www.webcops.net/just_think_media_spam_scams_8001.html
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Where to file complaints:

FTC: https://www.ftccomplaintassistant.gov/

http://www.econsumer.gov

Good luck to all who have been caught by these scammers!

And end to this scam and refunds of stolen money is our number one concern,

Thanks,

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Ruairi P
, IE
Nov 26, 2009 3:58 pm EST

Call your bank. Ask to do a chargeback for a few fraudulent transactions. Some call this process a "credit card dispute." They are obligated by law to issue a refund when you tell them fraud has occurred, so do not take "no" for an answer from your credit card issuer. They will put the money back into your account and send you paperwork that you MUST respond to. You will need to explain what happened and send this back on time. End of story. Your bank is required to do this according to Visa and MasterCard policy, so if your bank is small and claims ignorance, keep pressing until you get the chargeback for ALL charges that these people stole from you. IMPORTANT: They will not stop charging you even with a chargeback. Cancel the card that you compromised by supplying it to the crooks, and order a new one.

Check out this link
http://www.killphishing.com/historical-scam.htm

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Buyer B
Middlesex, GB
Nov 26, 2009 11:49 am EST

I wish I had seen these messages before I ordered. They got us Brits real good. At today's rate £243.34 = US$ 401.27 USD, I hope they all have a wonderful christmas...NOT, the theiving $£%&^* :(

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JR2009
Cleveland, US
Nov 25, 2009 6:19 am EST

The Better Business Bureau can help you. These companies do not like dealing with the BBB and having bad comments posted the the BBB website. They also are required to resolve whatever issues with the BBB.

You need to contact the servicing BBB that covers the zip code where your product came from. It's easy and it works. You'll get every penny back that was scammed from you.

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DARKVIRGO1954
Calumet City, US
Nov 24, 2009 8:06 pm EST

JUST BECAUSE THE AMOUNT IS UNDER $100 IT IS STILL ENOUGH TO GET A CLASS ACTION LAWSUIT FILED.

LET ME KNOW - I'LL GET THE BALL ROLLING HERE IN CHICAGO!

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OLWYN BENNETT
CLWR, US
Nov 24, 2009 5:53 pm EST

SADLY TO SAY I TOO AM A VICTIM OF THIS SCAM, ONLY THAT I DID NOT NOTICE CHARGES ON MY CC UNTIL I WAS OUSTED ALMOST $300.00. ATTEMPTED TO CONTACT BOTH DAZZLE WHITE AND OTHER CO. I WAS NOT AWARE THERE WAS A TIME LIMIT OF RETURN ALSO MORE SHIPMENT PASS TRIALS. WHEN I RECVD. TRIAL PRODUCT NOTICE THERE WAS NO SECURE SEAL, THERE FORE JUST DISCARD IN TRASH AND ASSUME I WONT WASTE TIME TO CALL FOR UNDER $10.00 REFUND NOT KNOWING THIS WAS ALMOST $300.00. FROM BOTH TOOTH WHITNER COMP.
OLWYN---FLORIDA

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IHateThesePeople
Austin, US
Nov 22, 2009 6:48 am EST

The same happened to me... I returned the product instantly and went through all the steps and hoops BUT charges were again entered on my VISA card about 4 weeks later and my VISA caught it immediately and contacted me. It seems I got several "complimentary" other memberships with my initial Dazzlewhite order... one for "World Gym something" and another for "Weight Loss Resources, " both trying to charge my account $25.00 a month for memberships. VISA canceled the card immediately to stop more bogus charges from happening and in the meantime we have had hours of work sorting it all out. THESE PEOPLE ARE TOTAL SCAM ARTISTS!

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David S.
Cedar Hill, US
Nov 21, 2009 4:26 pm EST

Return Instructions
As per your request for Return Instructions. Please follow the Instructions below exactly as outlined when returning your product to ensure proper handling of refund. Make sure to select the return address for the applicable Country you live in..

1. Always make sure the product you are returning is within the 30 day Money Back Guarantee time.

2. Clearly mark your Original Order ID number on the outside of the package being returned.

3. Ask to insure the package against loss.

4. Always ask for a Return Tracking number. Keep this in safe spot for future reference if needed.

5. Address the package to the appropriate address. This is based on where you live.

Return Address for United States of America:
PremiumWhite USA
22100 E. 26th Ave. #100
Aurora, Co. 80019
Return Address for Canada
PremiumWhite CANADA
1725 McPherson Court
Pickering, Ontario Canada L1W3H9
Return Address for AUSTRALIA
PremiumWhite AUSTRALIA
PO Box 4440
Milperra, BC NSW 1891
Return Address for NEW ZEALAND
PremiumWhite NEW ZEALAND
PO Box 210014
Laurence Stevens Drive, Manukau 2154
Return Address for UK
PremiumWhite UNITED KINGDOM
BTB Mailflight Ltd.,
Unit 2B Viking Ind Est.,
Hudson Road, Bedford MK41 OQB
The refund will be processed within 10 business days of receiving and processing the product back into our Warehouse.

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FantasticFreck
Trenton, US
Nov 21, 2009 3:04 pm EST

NO MORE TURBULENT WATERS-

I want to quote another writer who is angry about the "Dazzle White" "Dazzle White Pro" "WhiteSmile" "EZ White" company's practices. Rochelle Campbell comments,

"Like everyone else I to have been SCAMMED BY DAZZLE WHITE...DO NOT sign up for your free trial they say you only pay $ 14.95 for postage & handling, but, then you are still charged $79.95 for the product.You will still keep receiving products and be charged for them unless you cancel them, They don't state that though! Oh and you will also notice on your BANK STATEMENT withdrawls coming out of your account from names like ELITEPACK...VH ACCESS...KITACCESS.As far as im concerned this is STEALING, like everyone else this company should be INVESTIGATED and shut down.I was one of the lucky ones by the sounds of it to be able to send the three dazzle white products back and be reinburst for my money.But also to be safe i had to cancel my credit card and be issued another one which cost me $10.00...I AM VERY ?*@# off with this company for scaming so many people...SOMETHING REALLY NEEDS TO BE DONE ABOUT IT !"

I feel your pain! In my case I had entered my credit card numbers to enroll in a $1.95 shipping cost of the "free offer" - June, 09. Thankfully I did not enter any bank card numbers when enrolling in the "free trials".
I cancelled my credit card a few minutes ago- Nov., 09. I believe that when this mess is done, I'll have paid $450.00 to these fraudulant "companies". The CC rep. asked me if I had filed a police report- NOT YET.

Wow! I wanted my teeth whitened... I should have gone to my dentist for the service, and I would have paid much less and had great results. These products did not produce any better results than what whitening strips from a drug store have done.

As for the other companies listed as making charges to my credit card... "accessmember" "elitepack" "healthmember" "VHaccess" and etc. ETC.- customer services reps. could not give me descriptions of products or services that they were supposed to provide. The "healthmember" representative I spoke with by phone (Don) said that his organization manages payment plan"services for over 5o companies" and that I would need to look on the internet to find out what services the "healthmember" company offers.

MANY PEOPLE ARE BEING AFFECTED BY THESE SCAMS...
I plan to do what "show.themoff" recommends and contact www.fraud.org !

*Complain and then maybe we can gain some peace.

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Klou
Acworth, US
Nov 20, 2009 1:42 pm EST

I see I'm not the only educated person who actually didn't know that every "free" offer today means automatic enrollment in a scheduled mailing plan to keep receiving the product (and keep getting charged.) Trying to cancel Dazzle White, as others have said, is a pain in the butt and hard to do before a charge is already processed. If you do not read the small print and/or the 'terms and conditions' before you order your 'free' sample, there's nothing you can do except, as in my case, be told you must send the product back at your own expense and it must be received by a specific date which was 4 days after I received it. These tactics should not be allowed.

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Chuck Turner
Sandy, US
Nov 20, 2009 12:28 pm EST

Dazzle White Scam from Jesse Willms company (Just Think Media)

3 more steps you can take now if you are a victim of this scam:

1. Chargeback. File a fraud charge with your credit card or bank and let them sort it out. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.
More info at: http://www.chrismalta.com/scamtip1.asp

2. FTC. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams. Go to: http://www.ftc.gov/ftc/contact.shtm or https://www.ftccomplaintassistant.gov/

3. Attorney General. File a complaint with your state Attorney General and also with the Attorney Generals of Iowa, Colorado and FLorida (where a lot of the phone numbers and addresses seem to be located)
Contact details here: http://www.naag.org/attorneys_general.php

If you live outside the US, you can file a complaint at www.econsumer.gov

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Chuck Turner
Sandy, US
Nov 17, 2009 9:12 pm EST

Here are some infos I found at another website - it is the webhosting company for Dazzlewhite /Just think Media.

If enough people sends complaints to them maybe they will take down the scam sites off their servers.

Webhosting company for Dazzlewhite /Just think Media websites:

Rackspace
9725 Datapoint Drive, Suite 100
San Antonio, Texas 78229
Phone: [protected]
[protected]
Email: abuse [@] rackspace.com

UK Office
Rackspace
4 The Square
Stockley Park, Uxbridge, UB11 1ET
Phone: [protected]
+[protected]
Email: abuse (AT) rackspace.co.uk

http://www.rackspace.com/information/contactus.php

Been scammed by Dazzlewhite? Get phoning /emailing Rackspace with your complaints y'all!
Give them the link to this site to see how many people have been scammed.

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just wrong
, US
Nov 17, 2009 10:48 am EST

Me too - i am so f-ing mad i cant see straight! And i am also one of the 12% of the american pop recently laid off unemployeed... and a single mom with 2 small mouths to feed with no money to do it because dazzlewhite took all of my money! And yes believe it or not i am edumacated (haha joke :)) with 2 college degrees... I sent my dazzlewhite unopened and unused to Aurora CO, the return address at the time, but my post office receipt doesnt have address - anyone have an AURORA CO address? God i wish i had paid extra for a tracking number!

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Chuck Turner
Sandy, US
Nov 16, 2009 7:20 pm EST

Where to file complaints against this Dazzlewhite/ Premium White scam by Just Think Media:

The FTC:
https://www.ftccomplaintassistant.gov/

The Attorney General of the State were you live.

The Attorney Generals of Florida and Iowa as the scam company is using these addresses in those states:

Varimi LLC,
PH 4, 100 Lincoln Road,
Miami Beach FL 33139 - USA.

Farend Services Ltd.
PO Box 10276
Des Moines, Iowa
50381

The Attorney General of Florida:

http://myfloridalegal.com/

The Attorney General of Iowa:

http://www.iowa.gov/government/ag/file_complaint/index.html

Econsumer:

www.econsumer.gov

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Objuan
Kingman, US
Nov 16, 2009 3:17 pm EST

I was sucked in as well. It seems to have to do with the "fine print" that automatically signs you up for stuff you don't want and then bills you monthly under different names and different 800 numbers to keep it confusing. The best way to guard against these scams is to read the "terms and conditions" carefully but even then I wouldn't count on it with companies like these. Check your credit card bank statement frequently to look for suspicious charges. This is much easier now with online banking statements. These things are so alusive that it seems impossible to stop them.

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hhhgfjh
vcbfb, US
Nov 16, 2009 2:12 pm EST

This is terrible. I was charged for another trial after I got my money back from Dazzle White for a fitness club they signed me up for with a 40-day trial. I was supposed to get an e-mail with a login which I never received, so I didn't even know to cancel. There were just two lines at the top of the offer that you had to click off or you were automatically signed up for this trial. These people should feel ashamed of themselves cheating people out of their hard earned money by putting ads that look enticing to people trying to make it by in this economy.

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Chuck Turner
Sandy, US
Nov 15, 2009 8:26 am EST

From Yahoo ANswers:

Q:
Dazzle smile or Premium White free trial scam. Beware!?
These trials have hidden terms you must read before you order the trials. They will charge you monthly the amount of $87.62. Even if you call to cancel within your trial periods(14days), Dazzle Smile (now change to Premium White) will still charge you the money unless you send the trial product back to them before the expiration of the 14 day trial period. That means.. suppose you call to cancel on the 13th of your 14 trial period, you have to send the trial product back overnight or you will be in trouble. Here is the email excerpt they send me:

"In case you are still within your 14-day trial offer, then you are still responsible for this order as well as the billing of $87.62 for the DazzleSmile Pen at the end of your 14-day trial period. This billing will only take place if you fail to return the product back to us before the end of your trial period. If we do receive and process your trial return at our returns department before the end of your trial offer period then this charge will not take place. If you 14-day trial period has already ended and you have received or been shipped an additional shipment, then you will not be billed for any other shipment from this point forward." Beware customer! This company is a scam

Their address:
Farend Services Ltd.
PO Box 10276
Des Moines, Iowa
50381
United States

Cancellation number: [protected]

Don't trust the fake story in the link below :
http://www.consumertipsweekly.net/

A:
This indeed IS very much a SCAM!
Whats so deceiving about the ad is it can be found on major news sites and the company makes it look like a news story or consumer report, when in reality it is all hidden terms and multiple charges to your card, all while you are blissfully unaware of what is happening.

Even if you agree to only the $2 or so "trial" product they will send you a kit that you have to send back in order NOT be charged.($87.62) this amount changes too) And, you will have to pay shipping! Take it from me and DO NOT buy anything from this company or others like it (they change names often)! I am sending my complaints to my Attorney Generals Office, the BBB, and IC3.gov in hopes if more people report it they may be shut down.

I tried to cancel my trial order literally five minutes after it was placed and they said they would cancel the trial but the $87.62 kit will be shipped regardless. They told me it was already processed. Whats odd is I never saw anything or agreed to anything like what they were saying over the phone. I would have never agreed to anything involving more payments or extra monthly cost to my credit card. So, this is basically fraud. It is very deceptive. I called my bank and they told me if I do get charged I will have to fill out a (EFT) for possible fraud. I have to go to the post office now and my bank?! All this running around for a stupid product I never wanted! What a nightmare. Do not let this happen to you.

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andrewlexington
, US
Nov 14, 2009 8:31 pm EST

I too was scammed...i am a 25 year old male with a degree. Ive have used computers, and bought off the internet my whole life. I feel like a fool. I started to get nervous right after i ordered it, so when they called to confirm my order i told them that i didn't want anything. The lady on the phone was a complete ###, and told me that she didn't have the number to the cancellation dept. finally a manager got on the phone and gave me the number. I sent it back...What else do i need to do?

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Donald Welsh
Fruitland Park, US
Nov 14, 2009 11:24 am EST

I hope those crooks sleep good at night. Maybe with one eye open...Then again I feel like I'm wasting my breath, because they probably don't have a conscience. Can you tell I'm livid? I was stupid enough to get scammed for 87.50. Never again will I purchase something off the internet!

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Jmama
, US
Nov 13, 2009 3:55 pm EST

BIG TIME SCAM

I also just figured out that I got scammed by Dazzle white! I also saw the ad on the side bar that said something about a lady who lived in my city...Blah, blah, blah and so I clicked on it and it brought me to the dazzle white site (or their site for a day anyways). I ordered the trial size and thought I was getting it for free plus 1.95 shipping and then after ordering it and seeing the statement, it came to like $13 or something and so I chatted with someone online and they said it is a flat rate to canada from the states (and I was dumb enough to believe that). So I get the trial...about 3 weeks later I revieve another one in the mail with a flyer saying I'm so glad you stuck with us...So finally get online to check what was going on and to find that the site is gone and then I started reading about all this scam stuff:( So I call them to see what is going on, to cancel my account and to see what they charges me for that other one! The guy didn't even know what the site was, he gave me 3 different ones. I also asked him what I was charged and he said I do not see any charges, I said not even the one from the trial, he siad wait I'll look it up and then told me that if I kept the 2nd one that they sent me past 14 days that I would be charged, so I said I will send it back, but i do not have the box and he said just follow the instructions that I send you in your email. So then I came across this site and decided I better cancel my credit card...so I call the card company and tell her what was going on and then she goes on to tell me that they have charged me 4 times at $87.62...luckily she cancelle my card right away and told me I would not be liable for any of ther charges...thank god

I can not believe what happened, it was my own fault for sure and I have learnt, never to buy anything online! Those ###...so please buyer beware...Definately a scam...BIG time

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aasi
London, GB
Nov 12, 2009 3:36 am EST

yah! BEST OPTION IS TO CANCEL YOUR CREDIT CARD and get the new one...in this way your card details would be changed and these ### would not be able to rob you again
they have robbed count less innocent people around the globe

aasi

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London2009
London, GB
Nov 10, 2009 7:44 pm EST

I have contacted them by live chat and they took action straight away closing my account, I was being charged twice $87 plus $11.95, thanks to this page I have found I was scammed too, they claim they are not scammers and it's our fault for don't read the terms and conditions, which is true too.

You have the link below in order to cancel:

http://www.premiumwhitemax.com/contactus.php

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O...CAT...VA
Boone, US
Nov 10, 2009 2:24 am EST

THE HAPPY MOM STORY-GOT ME TOO, ONLY IN OUR CASE, WHEN I CALLED 6 DAYS LATER TO CANCEL BECAUSE MY HUSBAND GOT LAID OFF, GOT TO FIND OUT ABOUT RETURN AND ALL THE CR... NOT MENTIONED IN CONFIRMATION PAGE AS I STILL GOT IT ON HAND, BUT ONLY IN CANCELLATION E-MAIL AND IF U TRUST THEM AND WILL NOT READ YOUR E-MAIL, U WON'T KNOW ABOUT RETURN SHIPMENT OF...SO CALLED MONTH SUPPLY... WICH IS A 14 DAY TRIAL IN THE AD AND CONFIRMATION...AND WAS OUT BY MY CANCELLATION. I AM YET TO CALL THEM TOMORROW AS I JUST FOUND OUT 87.65 WAS DEBITED OUT OUR ACC. AND WE ARE 50 BUCKS NEGATIVE AND WILL INCUR FEES---I WAS GOING TO SCHEDULE BILL PAY AS UNEMPLOYMENT WILL COME IN TOMORROW, BUT NOT AS MUCH AS WE THOUGHT WE ARE... AND ALL 4 OF US ARE GOING TO BE VERY VERY HUNGRY INCLUDING MY 4 AND 2 YRLDS------------------S O THANK YOU DAZZLESCAMPRO WITH NONEXISTENT WEBSITE FOR OUR VERY HUNGRY THANKSGIVING! I WILL BE CALLING THEM TOMORROW AND REQUEST A REFUND AND I BETTER HOPE I GET IT AS I WILL TAKE IT TO COURT AND IF NOT A CASE-------------I THINK IT MAKES A GOOD TV STORY AND MAY BE INVESTIGATION, BUT DEFINITELY LOOKS LIKE SOMBODY SHOULD BE IN PRISON--------------IT'S A CRIME ESPECIALLY THESE DAYS TO ROB PEOPLE MONEY LIKE THAT--------------IF THEY CARED FOR CUSTOMER, THAT WON'T BE HAPPENING!
SAD, MAD AND HUNGRY

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galen130
, US
Nov 07, 2009 9:39 pm EST

well, i'm another sucker. i too ordered the two teeth whitening products and have so far only been charged the initial low cost of shipping for both. i received the second product today, then something told me to go online to check this out. why didn't i think of that before? i've never been suckered before, so i guess i had a brain fart. thanks to all the posts on this site, first thing Monday morning i'll be contacting my bank and informing them of the situation. i already have both products ready to be shipped back and i will be making more phone calls Monday to cancel all the other stuff. it may be too late, but i have to try. plus, i'm in the military and i will be speaking with the JAG about this, in order to protect myself, even if i get disciplinary action. this is pretty embarassing for me since i've never fallen for a SCAM like this before. i even found the 'mom' story on a weather website. not smart. wish me luck. for those of you thinking about getting this stuff...DON'T! for those of you have already have like me, we've learned a hardcore lesson and i hope things work out for you.

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calmer will catch up
Swansea, AU
Nov 07, 2009 12:34 am EST

arrgh OMG well i guess im am also a huge dumbo FOR BEING SCAM MED BY DAZZEL SMILE :(:(
luckily they have only taken $160.00 from me thus far I ONLY FOUND OUT TODAY 8.11.09 i have cancelled all bank accounts
and have the fraud squad looking into it !
HOW DARE THEY..!. THE SCARREY THING IS THEY HAVE ALL MY PRIVATE DETAILS...
SO NOW CHANGING THIS TOO :(
annnnnd i will not be paying anthing more to them they will see me in court !

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Chuck Turner
Sandy, US
Nov 06, 2009 11:43 am EST

5 Cpa networks promoting the Premium White Pro scam (aka Dazzlewhite) aka Just Think Media:

http://www.findaffiliateoffers.com/index.php?function=search&search=%22premium+white%22&=

Clickbooth Phone: 941.483.4188
Copeac info@copeac.com
Market Leverage [protected]
motive interactive 858.677.0792 ext. 156 (Ryan Berger) rberger@motiveinteractive.com
Neverblue contact@neverblue.com [protected]

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Chuck Turner
Sandy, US
Nov 06, 2009 11:31 am EST

Beware Dazzlesmile is now using the following names:

Premium White teeth
premiumwhite
Premium White Pro
premiumwhitepro.com

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Petersok
brookfield, US
Nov 06, 2009 8:43 am EST

I cannot believe I got caught in this scam. I, like many others, signed up for two samples at a few dollars for shipping and then received a $50.00+ bill for each. I cancelled both, but then started receiving charges on my VISA account for $5.00 here and $2.00. It was explained to me that they have an automatic enrollment into other programs. After arguing and asking for a supervisor, who never came to the phone, I never had it resolved with Dazzlewhite and now ElitePack(the automatic enrolled company this month).

I contacted VISA and closed my account. They also put a block on my acct for any of these companies attempting to automatically charge to my account. They are also going to dispute these charges.

My concern is still that there are new company names that this company automatically enrolled me in and they may still be able to charge to my new account. VISA stated that this could automatically transfer over to the new account. I am OUTRAGED that this is happening.

Never thought this would happen to me. I am an intelligent college grad and could not believe that a company can get away with fraid and lies, but it seems they do.

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Al569
Columbia, US
Nov 05, 2009 8:20 pm EST

This Dazzlesmile SCAM is one that I never imagined that I could get caught up in. Just as the previous complaints, I to was reading a news story online (MSN) and noticed a side story with the mom who had really busted this teeth whitening thing WIDE OPEN and found an inexpensive solution for those of us that didn't want to shell out hundreds of $$$$$ for what was promised to be of equal or even better quality! So after placing this order for the $1.95 shipping fee, and being told, you will have a noticeable difference in two weeks! They were absolutely correct in that Point, the only problem is that the difference was in my bank account where they had debited my account for a total of $107.94! There were a total of seven (7) charges ranging from 0.03 to 79.95 all from a weight loss program! When I attempted to call them I got a generic recording twice giving hours of operation and that I should call back then. I then immediately called my bank knowing that I had not ordered any weight loss products so imagine my surprise when my bank tells me that I had given permission on a previous order totaling ...you guessed it, $1.95! While my bank has since put all the funds back in my account (pending investigation), I have since gotten through to them on the phone and like the lady before was told that I could not immediately cancel and it was not their fault that I had not been more careful. I plan on seeking more action against them and making sure that all the major sites they seem to post on as "Sponsored" is made aware of this.

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Animula
Hamilton, CA
Nov 05, 2009 3:50 pm EST

I reported my card stolen when I found out that an additional 80 or so would be charged if I didn't return the product in 14 days. Now, in the other complaints, I did notice that someone said they somehow got the new credit card number and started charging that one as well. How on earth did that happen? Is it going to happen to me in another 3 weeks or so and I'll notice a new mysterious charge on my credit card? So far the only charge I've paid was the shipping of $13. I haven't noticed anything else weird charged to my visa account.

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Chuck Turner
Sandy, US
Nov 05, 2009 1:26 pm EST

Here is the head office phone number and address for the Ultifreshwell / Dazzle Smile / Dazzle White scam company:

JustThink Media
Corporate Head Office
Suite 204, 85 Cranford Way
Sherwood Park, Alberta, CANADA T8H 0H9
Phone: 780.416.0211
Fax:780.416.0218
Careers@justthinkmedia.com
Corporate@justthinkmedia.com
Legal@justthinkmedia.com
customerservice@justthinkmedia.com

Company Owner: Jesse Willms
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More about this scam company and their history can be found here:
http://www.webcops.net/just_think_media_spam_scams_8001.html
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Where to file complaints:

FTC: https://www.ftccomplaintassistant.gov/

http://www.econsumer.gov

The Attorney Generals office in your state.

Good luck to all who have been caught by these scammers!

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godsdaughter1954
, US
Nov 05, 2009 11:30 am EST

i too was scammed. I am a hard working lady who is not stupid, but i was scammed. years ago a trial offer meant just that trial offer. not anymore. call [protected] for dazzlesmile and demand them to cancel everything as of now. when you sign up for this offer they somehow sucker you into TWO other offers and you get charged monthly for THREE items. first you must send dazzle smile back. DO THEY REUSE THE PRODUCT. BET THEY DO, SO THE PRODUCT YOU USED MAY HAVE BEEN USED BY SOMEONE WITH AIDS OR HEP C OR ANOTHER DISEASE. BEWARE! use a tracking #. they say in an email they will cancel dazzle white, but they do not . track that package and when it gets to them, call [protected] and give them the tracking #. then get them to do a super cancel that cancels all the three offers.
THEN TAKE THE TIME TO REPORT THEM TO THE ATTORNEY GENERALS OFFICE IN YOUR STATE.
!THEY MAY BE REUSING PRODUCTS. THAT SCARES ME!
ANOTHER # TO CALL TO CANCEL ANOTHER PRODUCT WITH THIS SCAM IS [protected] OR [protected]

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rippedoff!!!!
Littleton, US
Nov 04, 2009 4:07 pm EST

Canceled everything nearly 2 months ago. Just had a charge from "Elitepack" for $24.82 show up on my statement. Called Elitepack, which is also a company called World Club Fitness, to provide me with proof that I had ordered ANYTHING from them, and I just got the circular argument that you get from someone that knows that they are not going to do anything for you. They said they were just a process center for many different phone numbers they service. Could not even give me a number for Corporate Offices for Elitepack.

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ladydi78
Windsor, US
Nov 04, 2009 3:00 pm EST

I wish I had found this before I ordered dazzlesmile or whatever it's called. I am trying to make it to the P.O. now except in my anger I set down the product and can't find it but that has given me the opportunity to locate this site. I have their address as 22100 e. 26th st. aurora co. 80019

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Larryf
Twin Falls, US
Nov 03, 2009 11:01 pm EST

DazzleWhite might want to get another form letter for their "Honest Sounding People" to post on this site. That one is getting a little bit old. Who do they think they are kidding? When I tried to call them to let them know I wanted to cancel the trial, I was literally on hold for so long I finally had to hang up and go to the bathroom. When I called back they did not answer and I kept trying all day. The address that I was finally instructed to send the package to was not theirs. It was a sorting/clearing house for returns. They did not scan the package in for nearly two weeks after it was mailed Priority Mail with delivery confirmation. My local post master couldn't even trace it except to the last sorting house.
Never say never but I'll bet it is a long time before they sucker me in again.

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Larryf
Twin Falls, US
Nov 03, 2009 10:47 pm EST

DAZZLEWHITE did finally refund their bogus charge to my account after I told them that I was reporting them. (Really scared them)(RIGHT) They still gave my number to someone called Elite Pack. Elite Pack charged my account for some "subscription" which I never received. I called them and actually got an English speaking person and instructed her to cancel any and all "subscriptions" and refund the charges. She said the charges can't be refunded. WHAT? Anything can be refunded! Now I have to look forward to the next thieving scam artist that they gave my number to. I have notified my bank and incurred a $25.00 charge to stop payment and the bank said they will go after the thieves. Lets keep the brawl rolling until things get so hot for these thieves that they go where they belong. I really can't believe I got suckered into this mess. I almost never believe anything that sounds too good to be true. The adage has been proven once again.

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heyjoe
Birmingham, GB
Nov 03, 2009 2:55 pm EST

Dazzle smile support, your terms should be shown on the same page where it says free sample, your terms should not be hided away on a link to another page .. ITS A SCAM and all these other sites listed use the same tactics to get peoples credit card details .. heres the latest

http://www.premiumwhitepro.com

Business Contact and Profile
Name: Dazzle White
Phone: [protected]
Address: 201, 85 Cranford Way
Sherwood Park, AB T8H 0H9

Website: Exfatkid.com
cellulitesolve.com
dietpomegranatepro.com
cleanseuniversal.com
stevegotripped.com
pillsexposed.org
www.cindysteethwhiteningstory.com
www.purerezver.com
mysixpackmethod.com
www.premiumacaislim.com
www.johncenaworkout.com
hollywoodteethwhitener.com
www.changingsizes.net
www.onlinecashsuccesskit.com
mikesrippedcombo.com
farendservices.com/index.html
www.acaiforcext.com
www.mycreditreportsdirect.com
www.acaislimexclusive.com
www.maxprofitsecrets.com
www.acaiberry-warning.org
www.acaislimedge.com
www.clearliftultra.com
www.successgrants.com
www.janicesteeth.com
www.cathysteeth.com
www.ws6alert.com/index.php?ntrk=NREF
www.dazzlewhitemax.com
www.dazzlewhitenow.com
dazzle-white.org
dazzlewhite-teethwhitening.blogspot.com
www.DazzleWhite.com
www.ToothWhiteningResult.com
www.dazzlewhiteteeth.net
www.teethwhiten.com
www.secureinformationresource.com
www.securityhelpkit.com
www.guidetosuccessonline.com
www.acaiforcemax.com
www.ultracleanseplus.com
www.celebswhiteteeth.com
www.dazzlesmilenow.com
www.dazzlesmilepure.com
www.dazzlesmilesupreme.com
www.dazzlewhitepro.com

Principal: Jesse Willms, Owner
Customer Contact: Jesse Willms, Owner

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miamia111
banbury , GB
Nov 03, 2009 6:18 am EST

i have also been scamed by dazzle white and purely white also known as ezclean dazzlesmile acaiburn pureliftultra purerezvpro purity 12 the list is endless they change name often as visa fraud are after them bbb and internet crimes at.gov. want a word with them and internet crime complaint center are looking at them too what there doing is not lawfull and you can stop them get in touch with the fraud dept of your cc or bank most cc companys have delt with them its important to stop them from auto enrolling you in to more of there bogus scams they have lots they stem from a company called wi yu and there based in england i think your money ends up in cyprus dont bother trying to contact them or send back any trials they still charge you in total they took £3, 075 from my cc and il be lucky to get half back stop them as soon as you can if it continues it gets expensive there clever they understand the banking system well and make it very hard for the bank to stop them even if you close you a/c or cc they can still take funds the fraud dept are the only people capeable of stopping them i hope this helps someone i hope anyone involved in this scam gets the what go;s around comes around to bite you in the ### thing these people are terrorists

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abeach420
, US
Nov 03, 2009 12:01 am EST

This is a joke right? customer service is there number 1 concern? that is the biggest load of BS I have ever HEARD! I cannot express to u the anger i have toward this scam. I also read the article and the town that was mentioned, georgetown, is very close to where i lived. It said pay for ONLY A TRIAL! I used my mom's card bc it was so cheap i didn't feel like getting my cc out of my bag in the car. Well. a FEW days later, my poor mom, which is older and lives alone, got charged over 100$! I was PISSED! I even called and made sure that no charges would in ANY way be charged, they told me no way, they LIED!
I will tell you that ordering ANYTHING online is a risk that you should not take. it's too easy for people to scam you!
Take Care`

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Fauxmoe
, US
Nov 02, 2009 4:10 pm EST

Stop drinking coffee