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I am a 57 year old college educated female that has had a p/c for 12 years, but I feel like an idiot right now. I was reading a news article (CNN) and noticed to the side a story from a "mom" that lives in a town 30 miles from me about fantastic inexpensive teeth-whitening. Her piece was very "down-to-earth" and believable. You order just 2 free trials and pay a very small shipping fee to get snow white teeth. I fell for the SCAM, entered my credit card info, had second thoughts, and clicked on my bank account. In less than one minute, the $1.95 shipping plus $59.95 had been taken from me. I called my bank and was told the charges were pending and nothing could be done until the charges went thru. I called Dazzlewhite and the thief said I would have to return the product, get a tracking number (which requires paying EXTRA postage) before I could CANCEL or get a REFUND! All of this took place in less than TEN MINUTES. You also have a deadline to get it back to them or you'll still be charged!
What kind of country is this? DO NOT ORDER THE FREE TRIAL FROM THESE CROOKS! If this product was so good, they would not stoop to scamming and stealing from honest folks. NEVER AGAIN will I fall for such CONS on the internet! If you order this stuff, you will be sorry and like me...feel like a fool!
My story above (scam, theives, liars) only gets worse! Now they are sending me emails pretending to be the "good" guys to get more personal info from me! Can you believe this? I do believe they change their product name frequently to keep the scam and money flowing. I've found many complaints about products that sound exactly the same, but with other names. Such as: "IvoryBrites", "Max White Teeth", etc. It was confusing to me why I did not find more Dazzlewhite stories. If you Google it, you will find pages of websites that sell/give free trials. Look on the right side of the page where you'll find it listed also under Target, BizRate, & other well known businesses. Click on them...they do not have such a product! It's shoes, clothing with "dazzle" or "white" in the description!
At one point today, there were THREE ads on this page, YES, this page for DAZZLEWHITE. All of this blows my mind. I will say I've learned a big lesson that, God as my witness, will never fall for this trap again. I will say these characters have learned how to get rich fast thanks to the trust of other folks. Please keep the warning going...I'm usually skeptical about even small things, but not anymore. This is sickening to know what some of our country has stooped to.
I sent my 10th email to Dazzlewhite today. As I've said before...these folks are making mega bucks from honest, trusting people. They are a SCAM, CROOKS, LIARS; no better than bank robbers in my opinion. You MUST cancel your bank accounts; the charges will not stop, no matter what you do. I know it's a big pain to do this, but I personally cannot pay these theives $60 every 3-4 weeks for nothing. You can call, email, chat online, return the trial sample unopened...the charges will not stop! Also each person you speak with will promise you no more charges & refunds. Read all the complaints & comments. I have not found ONE that has gotten their refund & all charges stopped. I thought mine was after cancelling my cc, but 3 weeks later on my NEW cc, there it was $58.76. I do not have any of their stupid scam porduct...returned it same day it arrived certified mail, unopened. We must stop these crooks before they leave the country for good. They are using many addresses & names...Dazzlewhite, Ivory Brite, Maxi White, EZ Bright. That's why it's so difficult to stop them. The "mom" with many names that only paid shipping charges for the free trial just happens to live near you because your IP server lets them know where you are online. Very clever, don't you think? It certainly has dooked a lot of very educated citizens, myself included.Please tell anyone that has fallen for this & feels like a fool to please post their complaint. It will help all of us to stop this & possibly get some $$ back!
To SMARTBOI96: I wouldn't hold my breath that you came out without being scammed just yet...I canceled everything as requested, returned product within 14 days of placing order (certified & unopened like I was told to do), and even closed my credit card account, contacted my bank within 10 minutes of placing order, and opened a NEW cc acct after 3 weeks. Guess what? They charged me $58.76 on my NEW cc acct 3 weeks AFTER they signed for my unopened "trial pkg" sent certified mail. Read all the terms you can find...these crooks are scam artists, no matter what they say in an email, online chat, or live on the phone. My bank had to get them off of my back & out of my $$$ when I filed a formal dispute with every detail, email, online chat, and a copy of the folks around the globe that took the time to complain on this website. Maybe you are not one of countless others that did everything in the "terms" and still got charged, but I would keep an eye on my bank account. Read the number of folks that never received a "trial" product to return or got it after the 14 days had pasted. What are they supposed to do? If this product is so great, why do they lie and cheat to keep posting their ads?
To DJ64:
I found the number for you to try and cancel the Axis Wellness: [protected]. Hope this helps, but keep checking your bank statement regularly. I was told by countless online chats, phone calls, and emails that I would receive full refunds, and all "memberships" canceled. But they were all lies. I had to cancel my cc acct and dispute in writing to my bank before these scam artists stopped taking my $$$. I still check it daily, even though this nightmare began in May. Good luck!
To Addie M #1, 2, & 3: I know most of us on this complaint board admitted to being too trusting, and some (including me) acting very foolishly by giving you our personal financial info (which you certainly wasted no time taking advantage of)...but in the last ABOVE THREE comments about how to stop you from robbing us of even more $$$$; you have so cleverly changed your name and phone number! If that doesn't shout SCAM ARTISTS, I do not know what does. Look folks...the company is suddenly called DazzleSMILEpro (instead of Dazzlewhite Pro) and the correct original phone number is: [protected], not [protected].
Addie, I am sure everyone that placed an order for a "free trial" paying merely the shipping charge would much rather have their $$$$ returned, and you can keep YOUR CONCERNS. This website would not exist if you had a good product and ran an HONEST business.
THANK YOU ANATHEMA!
I could not have said it better myself...if you scroll back to the top of page 1, you'll see I started this "complaint" discussion in May. I hate that so many folks followed in my footsteps, but I did find out I was not the only TRUSTING person left on this planet. Without a doubt, there are probably thousands more that have not taken the time or do not want to admit they screwed up by giving these scam artists their personal info. I despise anyone that takes from others dishonestly rather than getting a "real" job. I read these comments daily...many say the same things I did (how do they sleep @ nite, would you like this done to your family member, etc). A big puzzle to me is why GOOGLE prints these complaints day after day for months, yet continue to place their Dazzle ads on this same page time after time! I guess to some $$$ is $$$$ no matter how you get it. But what goes around, comes around.
Att. Andrewlexington
I started this "blog" when I was scammed in May, 2009. Go back to the the first page to read the first complaint. What else do you need to do? First these crooks are fantastic liars...will say anything to get you off the phone or online chat. I did EVERYTHING within minutes of ordering, returned my product registered mail unopened within 30 minutes of it arriving in my box, talked to several reps, emailed, requested countless times for order to be canceled immediately, called my bank & canceled my cc...guess what? Three weeks after I got my NEW cc, they charged me AGAIN! I confirmed with the USPS that the pkg had been received by them, along with hundreds the same day as mine.
You need to contact your bank asap, tell them your card was stolen, and cancel it. Some folks have had to switch banks. I'm telling you this can turn into your worse nightmare. By the way, they are pulling this scam all around the world, not just USA. Good luck, watch your bank acct DAILY, and don't believe anything these thieves tell you.
ATTENTION: Carolyn Y., Stellaa, A. Peachie, Sharon Kopecky...
Do you not ever feel any guilt because you are choosing to take money from innocent, trusting folks that have no idea the nightmare they are stepping into? There is no doubt in my mind that children and elderly people are having to "make do" with less food, clothing, and many other items that they need because of your scam. Innocent little kids and senior citizens that can't hurt a fly doing without because you refuse to find a job that doesn't rob, cheat, or steal from others that have never wronged you in any way. How do you look at yourself in the mirror? Like the person you see?
God has a special place in hell for thieves like you. God doesn't pay every day, but He always pays. Think about that when you put your head on the pillow tonight.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi Jan. I would have thought fraud was a police matter but anyway, at least you tried. Hopefully Trading Standards will be more helpful. I also found this UK site where you report scams online:
https://secure.consumerdirect.gov.uk/reportascam.aspx
I emailed the Durham police and here's what they wrote back:
Hello Jan, thank you for your email. Unfortunately this is not a matter that the Police would initially become involved in. this is a case that trading standards would deal with you can contact them at consumerservices@durham.gov.uk hope this is of some use to you.
I have yet to email consumer services. I will contact them later today and hopefully get a more helpful response.
I also was taken in by this scam! I feel like such an idiot, especially since I am usually so leary of anything like this. Especially when it comes from the internet. I only wish now that I had googled Dazzle White prior to placing my order. I received the product and tried it out, it burnt my lips. So obviously Im going to return it. I also have a pending charge for $58.76 which, when I called the company the first time, I was told would not be charged if I canceled within the first three weeks. Well as soon as my product arrived I called to cancel and was told that I had to return the product, at my cost! I was also informed that I would still be charged for the first month since its a free trial and not a free product. How am I suppose to participate in the free trial if product is not included? The shipping address I have now is
PO Box 10233
Des Moines IA 50381
I plan to send this back certified in order to track it and to watch my bank account very closely.
There is another similar scam out there right now for Smile Brite so watch out for that one!
Another CPA affiliate promoting Dazzlewhite:
http://webforhealth.com/where-to-buy-dazzle-white-pro/
http://whois.domaintools.com/webforhealth.com
Owner:
Ryan Canfield
1804 sw 352nd PL
Seattle, Washington 98023
United States
Phone: [protected]
Email: ryancan123@gmail.com
http://www.ryancanfield.com/
http://www.linkedin.com/pub/ryan-canfield/3/803/125
http://www.facebook.com/people/Ryan-Canfield/521651340
Bottom of the page says this is the address for Dazzlewhite:
Gillmap Limited
9 Broomhill
Stanley
DH9 8AZ
Durham.
(England UK)
Please let the local police know about this scam company Gillmap Ltd in their neighbourhood and hopefully they will investigate.
Phone number and email address for local police: http://www.durham.police.uk/local/north/stanley
All right - I got scammed too and I never get scammed. I won't bore you with details - very similar to the accounts above. But here's the biggest outrage to me:
After my fight w/ DazzleWhite (and returning unopened product via certified mail, and 15 phone calls, etc.), they did credit me the $59.85. Then I find a later charge for $7.14 for something called "Membership" which turns out to be some affiliate offer they auto-enroll you in. I called my CC company to charge it back. They contacted the "Membership" company and cancelled it for me, but said I would not get a refund on that charge because it was legitimate! I said "No way - I NEVER ordered that and it didn't mention it on the web site". They said "Oh yes it does - go to dazzlewhite.com, click "Terms and Conditions" way on the bottom, then scroll down to section 5. A. (Access Services) and you can read all about it!"
Why not throw in a $500 handling surcharge too while you're at it in micro-print? I know - they're scammers, but isn't this fraud from the CC company's point of view? You've got to be kidding.
Well I got suckered too. I applied for the free trials from both products and have been charged 58.76 and 88.97 respectivly.
So I called both companies and cancelled my membership. Dazzlewhite said I could return the product for a full refund. (But yes I need the tracking #) the address they gave me to send back was DazzleWhite P.O. Box 1023 Des Moines Iowa 50381. They did give me my order Number which also needs to be sent with the product.
The other Co (Whitening Brites) Sent out the refill package 11 days after they sent the 1st package. I hadn't even had 15 days in which to try their product before they sent the next shipment and charged the 88.97. I am in email communications with them trying to return the refill for a full refund.
WHAT A BUNCH of Crapola! Oh yes and they said they would compromise and only charge me 39.00 due to the misunderstanding as i did not cancel within the 15 day free trial period.
Good luck! Fell prey to this scam as well, Ordered 2 whitening products, and currently have several different companies now charging my Credit card. Cancelled both of the whitening products prior to their supposedly free* trial period ran out. No refunds from any of them, and YOU MUST CANCEL WITH EACH AND EVERYONE OF THE COMPANIES, EVEN THOUGH YOU ONLY SIGNED UP WITH 2. They have a Program called AUTO-ENROLLMENT, that signs you up for all sorts of useless things, when you actually think you are only getting a trial amount of their Product. I have spent several hours on the phone and sent numerous emails. All have supposedly been cancelled, but yet Charges to CC continue. Horrible Companies that are scamming People for huge Profits!
Also, the false ad of the lady who claims the product works advertised of another product from ezbright. Is this also another scam and will I also be charged an initial and a monthly fee for this product?
I have just canceled auto shipment from dazzlewhite and they claim I will no longer receive shipment from dazzlewhite. Is this true or will they somehow get around to still charging me a monthly fee? Frankly I am quite nervous the scam will go on and have not the means to keep paying these aholes for there bs products...
I too have fallen victim to this scam. I am paying with a debit card. I read that closing a CREDIT card accout did not help. I am wondering if the same applies for free checking accounts? Is it true that they will charge a monthly fee of $58?
I found another address in Idaho!
JDW Media LLC d/b/a AcaiBurn, with its principal offices located at 2184 Channing Way #322 Idaho Falls, ID 83404
Listed here: http://www.dazzlewhitenow.com/contactus.php
World Headquarters
JDW Media LLC
2184 Channing Way #322
Idaho Falls, ID 83404
[protected]
Looks like they changed to the England one a few days ago:
Cache from 16 June:
http://209.85.229.132/search?q=cache:uEtE-W-LrLsJ:www.dazzlewhite.com/affiliate.html+%22JDW+Media+LLC%22&cd=1&hl=en&ct=clnk&client=firefox-a
(Idaho address)
Current page:
http://www.dazzlewhite.com/affiliate.html
(England address)
Idaho Attorney General: http://www2.state.id.us/ag/about/contact.htm
FTC: http://www.ftc.gov/ftc/contact.shtm
ENGLAND!
In all the agreements etc., nothing was said about it being anywhere but the States~
Will try calling them and see if I can get anywhere.
Thank you so much for posting this info.
" Where exactly would that be? "
I checked on Google and that address is in England UK! What the heck?
See: https://www.ukdata.com/numbers/05994267.html
LB Net Transactions Ltd.com
LB NET TRANSACTIONS LIMITED
9 BROOM HILL
STANLEY
CO DURHAM
DH9 8AZ
and
Gillmap Limited
9 BROOM HILL
STANLEY
CO DURHAM
DH9 8AZ
https://www.ukdata.com/creditreports/viewCompanyDetails.do?companyId=06383960&only-match=1
http://maps.google.com/maps?q=DH9+8AZ&oe=utf-8&client=firefox-a&ie=UTF8&split=0&ei=OFY-SrjVAo65jAeOqvgf&t=h&z=16&iwloc=A
It seems to be something to do with pornography?
http://www.bauernfaenger.info/6-Online/6-a-Hintergundmaterial/Mehr-info/porno-connection/betroffene/194-rk-medien_mahnung.htm
This website gives that address as Dazzlewhite "World Headquarters" !
http://www.dazzlewhite.com/contactus.php
But I checked Google Maps and it is just a small house!
World Headquarters
Gillmap Limited
9 Broomhill
Stanley, DH9 8AZ
Durham
UK England
http://houseprices.thewestmorlandgazette.co.uk/?submit=view%20details&id={AA58E876-50F6-436A-AB4C-EDB4C3A86B58}
Weird huh?
I found the phone and email for the local police - maybe send them an email or phone them and get them to check out what's going on!
See: http://www.durham.police.uk/local/north/stanley/
Like "Hard Working"... I too have beren instructed to return the trial product & no charges will be made against my bank account.
Well, try to find an address for this company!
Here is what I got~
9 Broomhill
Stanley, DH9 8AZ
Durham
Where exactly would that be?
If anyone knows a legit mailing address, please post it,
Thanks & yes what an evil scam this is!
Dazzlewhite is one of the offers promoted by this CPA network:
http://mediatrust.com/jtmrewards/jtm-offers.html
Advaliant /Mediatrust
1.877.9TRUST5 (1.877.987.8785)
To talk to us about advertising on Advaliant, call: [protected]
To talk to us about becoming an Advaliant affiliate publisher, call: [protected]
Corporate Headquarters
MediaTrust
404 Park Avenue South 2nd Floor
New York NY 10016
Phone: 1.877.987.8785
Regional Office Locations
Toronto
579 Richmond St W. Suite 100
Toronto ON M5V 1Y6
Canada
Santa Barbara
24 E. Cota Street, Suite 102
Santa Barbara, CA 93101
The company behind Dazzlewhite is Just Think Media:
Canada:
11 Athabascan Avenue
Sherwood Park
AB
CA
T8A 6HT
Phone [protected]
corporate@justthinkmedia.com
USA:
AcaiBurn
PO Box 10233
Des Moines IA 50381
http://justthinkmedia.com/
I see that you are a "college educated female". You can also now consider yourself a graduate from the School of Hard Knocks.
:o)
I am usually a real good one at spotting scams online and this one actually got me. I was thinking it was a legit site and my mind just wasn't there at the time. However I turned right around like 1 min later to stop the product from going any further and I haven't seen any pending charges or any for that matter. I just contacted them and asked to stop it. Also a little trick to these things is you have to be 18 to agree to the terms and enter a legal binding contract. I just got younger :-)
I too have been taken by them. I contacted my credit card company and told them to dispute the charge. I didn't receive their product. When I emailed them they said that it was too bad that I didn't work it out with them and went thru my credit card company. In the end they stated that they would be prove there was nothing fraudulent about them. I went on the sight and put in my response and they deleted it off the site. This is such a bogus scam and it's all over the websites. It makes me sick to see it over and over. Someone should take them off the web.
Be careful, too, because they sign you up automatically for Insided Secrets and eBook. To cancel DazzleWhite you call one number, to cancel Insided Secrets another, and finally eBook another number. If you don't cancel all three, you will be hit by the others. This can really cost you. It is true that to return the product, the cost is all yours! Even if you didn't use it. To the person above who thought we deserved what we got for falling for this scam, please, honest people think others are the same. Unfortunatually, that isn't the case and yes we need to be more careful. Thank you for the information.
I also got suckered by these aholes. I guess I got lucky though. I used my paypal debit card with just enough in my account to cover the shipping charge. Now I am doing the dispute process to make them refund the shipping charge.
Thank you so much for sharing your experience--I was about five minutes away from entering my information! I figured if it was a scam, for the 1.95 I wouldn't feel too bad--duh! Didn't think they'd ever charge me for more. Aren't all people honest? hehe
I even did extensive research and googling for "bad" reviews and this was the first I could locate among the probably fake positive and raving reviews on the website as well as a few others that I found suspicious.
This is ridiculous! I couldn't find a report throught hte BBB either, so I believe they're pretty new, another red flag! Uh. I've also come across someone who has said they change the name of the product every so often to avoid BBB reports or when the truth gets out! So keep spreading the word and use common sense Internet users out there!
Hello Anderson SC
I am sorry to hear how you got scammed but I have to be honest and ask myself 'what did you expect?' Just because an add appears in the side bar of the CNN web does not mean its legit. CNN, and just about everyone else, are happy to accept the cash for adds that appear on their website. They DO NOT check into whether the ad is a scam or not.
Here is something to keep in mind the next time you are browsing the web.
1. If the story appears to be from someone who lives near you ignore it. All web adds can be written (i.e. coded) to detect the servicing ISP from which you are viewing and the ad can be automatically tailored to make it sound like it is the story of someone local.
2. If the product being offered is being purported to be some NEW secret that nobody else has discovered stay away. Think about it. If you discovered the secret to something and it could be easily sold would you be selling it this way, for NOTHING? Of course not. If nothing else you would call Billy Mays from the Pitchmen and make a few million.
3. If it sounds too good to be true it ALWAYS is. The level of gullability displayed by Americans today is beyond astounding. If we could convert that gullability, and greed, into energy we could supply the worlds needs for centuries. Alas it seems that Americans, due to their insatiable greed for more STUFF, will never break away from this and this is why we are flooded with email scams from Nigeria to make millions, pills to make things grow, pills to make fat melt away in your sleep, pills to deliver the nutrients that we should be getting from our diet, ways to make money from home working 30 minutes a week, etc etc etc.