I have also become the latest victim of this scam. My daughter wanted the teeth whiteners on the free trial offer as long as you paid freight. This amounted to AU $17.84 (22.09.09)from Healthsmile and AU $11.92 (22.09.09)from Idolwhite.
Both products arrived and were sent via a company called Just Think Media, PO Box 4440, Milperra BC NSW 1891. 2 weeks later my credit card is charged AU $118.00 (06.10.09) from Idolwhite and then a week later (13.10.09) charged AU $99.79 fro Ultifreshwell and then again on the 20.10.09 a further AU $98.27.
They have scammed $316.06 from me in 3 weeks. How do I stop it as I have been to the bank which will take 7 - 10 days for a response
I got charged 2x for $79.28 US Funds un athorized, when I finally got through on their [protected] (took 2 days for it to finally ring through and after being on hold for 1/2 hour)
I was able to cancel the account and get a cancellation #, the lady told me when I recieve the package (was supposably mailed on Oct 4)
I should mail back the sample what ever was not used and the new package and shipping instructions were sent to my email. I also received an order id # to put on the outside of the mailer when I return it.
Once that is done I will supposedly get a refund of the 2 $79.28 charges... I will update this page when O have more information.
Have a great day and safe shopping all.
p.s. do not order Dazzle White Pro btw it doesnt work and you just have to deal with the hassle of extra credit card charges as well.
I don't have much more to add to all of the complaints here. My husband thought this was legitimate, signed up for the "free" trial which turned into two charges, one from DazzleWhite and one from SmileBrite for somewhere around $40 and $80. They charged us a couple of times. My husband sent the (pathetice) samples back. One company said they didn't get them. One refunded us. We canceled the auto-renew with both. I got another charge and called again and canceled and received one credit to my account but they charged me the other $40 or 70. Now we just find two debits for $7.01 each from Kit Access and Varimi LLC - we haven't heard of either of these companies. I Google them and it turns out they are related to DazzleWhite and SmileBrite!! The ###. They are making millions scamming people out of money. Beware.
this website promises that you get a free 14-day trial with payment of shipping. However, once you get the product, if you did not cancel the order, you will be charged outstanding amounts to your account. Not only that, their affiliates get your card number, and will charge to your account too. And don't try to refund, they say it was in their "Terms and Conditions." COMPLETE RIP OFF!!! DONT GIVE IN!!! CrestWhiteStrips, way cheaper, work better!
I signed up for membership for the Dazzle white smile pro risk free trail. I recieved that trail a week ago...
We Have all seen the E-Adds and pop ups No more bleaching Dont waste your money see one mom's trick to...
I agreed to receive a free trial of Dazzle Smile/Dazzle White to try to clear up some stains on my teeth. The free trial of Dazzle Smile cost me $11.90 US to send to me by mail. The other company that the "Mom" said worked wonders when she combined the two products could not send the product to Canada. I found this out when filling the on line order there was no "Canada" in the list of countries. I then phoned that company and the lady on line told me that they could not send the product to Canada. I said that's just great as I had already ordered the Dazzle White/Dazzle Smile to which she said you will need to deal with them. I thought I would try the free sample of the Dazzle White/Dazzle smile. I say both names as on the order summary that I printed off says Dazzle Smile and the name on the product when it arrived says Dazzle White. NOW, the big problem starts when I noticed an unfamiliar charge from an unfamiliar company called PRISTINEHLTH, showed up on my credit card on Oct 8th/09 for $40.04. As I did not recognize this name I tried to contact my credit card company to stop payment but could not reach them due to the long Thanksgiving weekend. When I did contact the credit card company today they told me it was probably a fraud and recomended that I cancel the card and have a new one issued, which I did. This is a great inconvenience to me. I then went on line to check out Pristinehlth and find all these complaints about all these companies. I also tried the phone number listed on my credit card transaction list for Pristinehlth, [protected], and found it to be "no longer in service". Now I just want my $41.04 back. Thanks
Sorry there seems to have been some confusion about your order. We do our best to satisfy all of our customers, but sometimes mistakes can happen. Customer service and satisfaction are very important to us. That's why we included our terms of service on the order page right next to where you provided us with your credit card information. There is also a direct link to our terms of service on our home page. We do want you to be happy with your experience with us – even if you didn't read the terms or found them confusing.
If that was the case, you can return the unused portion of your order and we will not bother you again. If you are still in our 30 - day guarantee period, we will also be happy to refund your money. We take our money - back guarantee very seriously.
Our customer support is available 24 hours a day, seven days a week. You can call us at (8 / 6 / 6) - 5 / 2 / 8 - (6 / 2 / 1 / 4) . If you have any problems getting through, you can also use our live chat online customer service support. The live chat link is easy to find on our contact us page and can walk you through the entire process step by step.
We want to do everything we can to resolve your concerns as quickly as possible and hope to hear from you soon.
A 14 day trial offer or what I thought was a free sample of their product, turned out to be a full membership to buy their product. They have billed my Master Card $87.62 which was an unauthorized transaction. I have called Dazzle Smile and cancelled the membership with them, but to get a refund, I was instructeded to return the sample product. And after reading the scam alerts on line, I just hope that I do not have to cancel my credit card account.
When I signed up for the suppposed free sample, I never saw anything to indicate that I was signing up for a membership plus their email receipt for the $1.95 shipping and handling charge, never indicated anything about a membership or a monthly cost. Therefore, I hope that some action can be taken against this company in hopes that this will not happen again to more unsuspecting consumers.
$79.28 debit card charges on Oct 3rd and Oct 10th from: pristinehl 12 Michalakopoulou with this number: [protected] showing on the charage detail (that phone # is disconnected). I called the client at [protected] and they told me that I had agreed to a mutli-month auto shippment program (which is a total lie) their offer of a trial of their 1/5 ounce teeth whitener carries a manditory weekly $79.28 charge for 6 months of this worthless product..That's $2061. can't somone shut these creeps down.
I have had hundreds of dollars and am continuing to have hundreds of dollars syphoned from my account
weekly under the names ultifreshwell/dazzlewhite/healthcare and other names
Just having come across your website and the amount of complaints surfacing regarding the Dazzlewhite, Ultifreshwell, Elitepack, Mydietid.com and Ezykit 'companies', I'm realising I'm certainly not on my own. Every one of the complaints echos my recent experience exactly. All I did was request a sample of product, and since then my credit card statements have been littered with unexplainable amounts billed ot these companies. One of the complaints you have listed supplies a transcript with an operator by the name of 'Falon'. I dealt with her as well, and she was quite emphatic about the 'terms and conditions', etc. Well, the so-called terms, etc, don't include all these other companies that all of a sudden have started billing for strange little amounts, like $8.20. I've never had anything to do with MYDIETID.COM, and they've just billed me for $8.20. I've only just written to their complaints section, and I'll be interested in the reply.
I sincerely hope someone can do something about all this. It's extremely fraudulent activity and all these people involved have to be held accountable for what they're doing. I can't believe that this all started with a sample request, that's ended up costing me well over $350 so far, after reviewing my statements from the last couple of months. I think the only thing you can do is cancel your card - that's what I'm doing, as I just don't want to risk anything else showing up. I don't think these companies have any genuine intent to refund anyone's money!
BEWARE - the teaser rate of a $buck or $two to get samples will result in massive credit card charges that your credit card company will not be all that willing to help you with since you did enter your CC number. If your CC was stolen they would take an interest.
If you've been scammed, be sure to mail back their junk (doesn't work anyway) and GET A RECEIPT SIGNATURE or they will claim that you didn't mail it back.
Make no mistake, these are CROOKS and they are very well practiced at RIPPING you off. They will play hardball with you so FIGHT BACK!!!
I filed a FRAUD claim with my State Attorney Generals office, you should too.
I observed an offer on the web by Dazzlewhite for a free-trial offer on a teeth whitening product advertised @ $1.95 for S&H only. On 8/31/2009 I received a call thanking me for the subscription (what subscription?). I was informed I would be charged $79 monthly. I exploded and demanded to cancel. I was provided a cancellation conformation number and told that if I returned the trial product (which I had not yet received) by 9/20/2009 I would be charged nothing. Once the trial product arrived I returned it on 9/3/2009. My credit card was still charged the $79 on 9/22/2009. I contacted my bank and recalled the company. I was told that my refund would be processed with 10 business days. We'll see.
What is still worse is that I have also been charged $92.37 twice; on 9/13/2009 and 9/30/2009. The $79 and the two $92 charges are all from different companies. I am unable to determine who is behind these charges and how to stop them.
Beware of giving any banking information to Dazzle White/ultifreshwell/Beutyclub.
I ordered on line a trial package of dazzel white for $1.95, , upon finding out the company was going to charge a large amount for a continuing order, I called an cancelled the product.. I then received more products..I am returning same.
Never ordered more products..
OMG!!! Do not fall for these products!!! The companies add all kinds of extra charges on your credit card when you did not order the products. PLUS the trial is not really a trial--they enroll you in a monthly automatic shipment program & charge your credit card.
I was monitoring my charges on line after I called both companies to cancel. I still received charges despite cancelling. I then CANCELLED MY CREDIT CARD!!! I think this is about the only option out of this mess. And I reported the unauthorized charges as FRAUD!!!
Illegally charged account three times under 2 different phone numbers for 1 package. Amounts charged were...
Here is the deal on these guys as I have just now experienced this scam within the last few minutes and got my bank IMMEDIATELY involved:
I got in a hurry and ordered both of these "products" when recommended to me and I read what I later determined to be the fake news story (cpomplete with fake "comments" submitted by fake customers) what was published regarding them. Too late, I discovered the obvious tell-tale signs of a scam in the fine print such as fake, ongoing memberships in other groups, suspicious "trial and return" windows of time, paying "their" return shipping instead of actual costs, ongoing expensive billing for "non-cancelled, unreturned" product, etc.
Once I had done a quick read of their tiny print and then Googled their name and "scam" and found this site, I immediately (within minutes of placing the order) called my bank, CHASE, at the Fraud Prevention Dept. and they were outstandingin their response. They quickly confirmed the initial "activity" both of these scoundrels had charged on my card, acknowledged that the charges came from an"international" source (common to these scams, she said), instantly cancelled the payment, cancelled my card number and reissued me a clean one and told me to watch all activity on that account for the next 2 weeks or so just in case they had somehow found a way to access that account, depsite the debit card number being cancelled.
NOTE: Within minutes pf placing the 2 orders and while I was on the phone with my bank, my office switchboard received an automated call in my voice mail (since I knew never to use my personal phone numbers when ordering anything) which was requesting that I call [protected] to "verify" my order which I suspected was actually their way to "claim I further verified and authorized" this purchase AND was a way for them to make sure they had a working number they could use to harass me in the future (according to other complaints I have read at this web site). I will still call them to "formally cancel" my order but will do so from a phone number that they cannot reach me at.
After looking at the msn website at news, iwas not looking for an ad for whitening teeth but one looked good. Too good. Said free sample, only pay postage, the ad stressed this. This ad I feel was purposely used in this way to get peoples attention. People like me, if they could afforded something for $250.00 would of bought crest white strips or went to the dentist. This is a lot of money to me. I couldnt pay my electric bill and other bills. I guess the fine lines read, after 10 days return if you dont like, thats a joke too, it can't be used, and by then they have charged you almost 80.00 twice. I also have been charged for 90.00 and haven't recieved anything. At the time when our economy is bad, people do look for bargains, we are being taken advantage of. I really needed this money. I had my debit card cancelled. Also when I called the bank to see what and why the money was taken out they said it was a scam. The numbers by the debits, one was no longer working, the other never answered. I actually did get blisters in my mouth on top of that, girls at work are witness to this. Please, this company is taking advantage of people who don't have much to live on. Look on their websites, look at how many people they have taken. It's sad that they have no integrity. I so far have lost $250.00. Alot to me, I have a son in college and medical bills. I would very much appreciate you looking into this matter. May god help us, forgive us, and guide us. Those of who have been taken have learned a lesson, still yet, the ad was very, very misleading. Thank you.
The same thing has happened to me although the charge of $79.95 is still pending on my account. I've canceled the "free no risk trial" with both Clean Whites and Dazzle Smile, however since I didn't send the product back to clean whites AT MY OWN COST before the 14 day trial was over (which started the day I ordered it so I had less than a week to do anything about it) their charge got through to my credit card. Of course they won't tell you on the website where it has to be shipped back to. You have to call, and out of the 5 different numbers I've been able to track down, I can't get anyone on the phone. So that's how they get you, because you have no chance of sending it back in time. Yeah, they make it sound so easy to just cancel and not get charged, but it's the biggest nightmare ever.
I contacted my bank, canceled my card and they put a block on those two companies. Once the charge clears, I can file a dispute. I've also reported them to the Better Business Bureau. If anyone has already looked into a class action lawsuit against these companies I would love some more information. I think everyone who has filed a complaint should post their email address here. The more people we can get involved the better chance we'll have at getting somewhere. Please feel free to email me if you have info about a lawsuit, or just to give me your email address so I can start compiling a list of everyone this has happened to. -- fragile.[protected]@hotmail.com