On the MSN Homepage on the lower right corner there is a link to some teeth whitening products. When I ordered in the middle of Aug. '09 it was for Dazzle White and Smile Brite, but these are sold under other names as well.
They offered samples of each for 1.97 and for 4.95. I said, hey what've I got to lose? Well, there were no indicators that I was entering into an agreement, or that I was giving them permission to give my information (including CC details) to any other companies, but that's exactly what happened.
As of today, I've already accrued close to $200 in charges. Many from a company in Greece. The phone numbers provided on the bank statement and on the receipt (of which I only received one of the two) lead you in all directions. Each call to cancel/refund says sorry, and will cancel your account/membership right away, but will not offer refunds. The little charges just keep coming, and they told me that I authorized them when I signed up for this that or the other ...
After a month of this, I filed dispute forms with Master Card and had another card issued. Hopefully, when all is said and done I'm only out 4.95 and 6.95 (which are the original shipping charges billed to me).
DO NOT FALL FOR THIS!!!
I was charged 1.95 for sample never received. After reading complaints on the board and after searching forever for dazzlewhite online, I chatted with someone at dazzlesmile customer service chat line and cancelled trial offer. They stated "It's a full month supply with a 14-day trial period. If you choose not to return your package before the end of the trial period, you're charged just $79.28(a 25% savings) for the package"
I never received a package of anything.
Do not get in to this people!!
Dont order from this.. Dazzlewhite.. Its a s c u m!! I've got charged $14 (shippment tax all 2gether) for a pencil wich suppossed to whitening the teeth plus another $58.71 after wich included the same product (the same pencil) so bassicly it cost me $72.71 for a pencil wich it'll cost 5-7usd.in top of that i've received from bank another 2 (two) new direct debits with the amounts of 2.72eu respectively 5.07eu so I rang the bank and the only choice I had to cancel all this was to replace my card with a new one and report this as a big #.
My advice... Stay away from those bstrds!!!
I would Like to give a warning to all future potential victims of this company. I had ordered the free trial of Whitening Brites and canceled in the time frame allowed both (written e-mail and phone). To make sure it was canceled...Whitening Brites sent me e-mail confirmation the Membership was cancelled, which I saved and the Phone confirmation said all was canceled even though I declined other offers at the Trial Time. All was done so to speak. Going over My bank statements with my banker turn out to be very interesting to say the least!! They never charged anything though Whitening Brites again. But instead changed the name of the company or whatever this business really is and Starting Charging me again, Without consent. I had no ideal what Dazzle White Max or White Smile was? What there Product Was? And never received anything in the Mail? So Why Was I being Charged with no consent? So Happens all the #'s linked around the same Businesses!!! And when I spoke to Someone today They first acted as if products were shipped to me, but When I wanted to know the tracking #'s and Shipping company they decided they wanted to reship the products for free???? And As a reminder as all of this is said...I still hadn't found out what these products where! And Had never gave consent to any of these companies...The thing is why would you want a Product You still don't even know what it is and never ordered in the first place? Bad enough they are charging your account without you knowing with no consent...Some money is getting reinburised, but the supervisor is going to have to reinburised the rest within 48 hrs...they say! And I ask the man on the phone about these others (VH Access, Health Member, OnV/Weightloss) And He said he Put my Name in and It doesn't show Me?????? Hum??? Well Why are they Taking Money out of My account???? How did they get my info? So he couldn't refund me!!! Well I have all the statements to Prove They have been charging me. And if they don't refund me in 48 hrs. The bank has A signed affidavit ready to submit a claim on the Fraud Activity and it won't be over. I have spent my day dealing with this. What A Smack in the Face, Never Will I give my info to anyone else on the internet. I guess you can change the name of your company and reactivate people's info without a consent, Plus give out their info to other company's and try to get away with it...I also supposed these company's enjoy scamming people and feeling that is Okay? How many Name Changes have they did???? The man on the Phone told me the change the name all the time!! This is Sad and Has to stop...I still do not know what it is they Produce????(VH Access, Health Member, OnV/Weightloss, Dazzle White Max or White Smile)
The Dazzlewhite site is a total scam. I ordered the free sample plus $4.95 shipping. The pen applicator doe...
The ad starts with a "mom's story" of how she used two different products to whiten her teeth. The product names vary as customers get wise to their scam. They say you will receive a 14-day trial for under $2, then enrolled in auto-shipment, unless you call to cancel the membership. When you call to cancel, you are told that the "trial" they sent (size of a small mascara) WAS your first shipment and you will be charged over $70 if not returned and received back before the 14 days are up.
worse scam I have been part of, many other scams were checked by default...and FREE product cost $94. for one, and $59 for other...Trial consisted of product that can be purchased at dollar tree, and was anything but FREE...so far I have been charged for three other promos that would be a monthly charge...from $7.14 for some sort of weight loss website? and insider secrets...$3.30 per month...my fault for considering that FREE product would not have to be paid $153. for monthly...have cancelled and sent back two weeks ago...heard nothing yet...it will cost them a fee if I have to have my bank replace money...but I am going to do that-I only hesitate because I live in a small town, and it is embarassing to explain my stupidity...go to dollar tree or dollar general for this peroxide based whitening gel...or even cheaper...YOUR dentist...amazing...this is why I do not go for make money online...I feel all you have to do is become scam artist...steal money from people and become wealthy...
i signed up for a free sample of each of these products because i read an article about how if you mix them...
I fell sucker to the same scam a lot of people have by ordering the so called free tooth whitening trials. "Only costs you shipping and handling" was the gimmick. Now after over $300.00 of combined costs for an initial shipment from each company and having to pay for the samples for cancelling within the 14 day trial my check book is bouncing all over the place! They don't tell you about these charges and when you find them on your account and try to cancel it is too late to return the sample and too late to stop the first initial order from processing. After almost and hour on the phone if you can even get through you finally get a cancelation number, and now after what I have read on here I am praying it is really cancelled!! This free trial is nothing but free!!! Shame on the news company and the home pages that advertised this without checking it out first! I hope this is the last $300.00 mistake I find myself caught up in! I just hope it doesn't add up to more and they really are cancelled now.
This company is not fit to do business. As I phoned to Have them remove my Name, address, my visa number and do'nt want anything that they automaticly add to the visa, which I have not approved of. or ordered, Besides I have not even recieved the product. And they still charged my visa . So pay attention to what I say And write . I spoke to a April, Was at least on the phone for an hour. Then their were two other people I spoke to and just would not reverse my charges on my visa. Regards LIl.
I ordered a 'free' trial and canceled but keep getting billed from several different place...
Like others, I signed up for a "free sample" of Dazzle White. During the order intact, I was offered the...
"Responded to above website for 1.95 sample of product...no mention of any other charges or any future charges or any future shipments. My debit card hit twice with $58.76 once 7/24 second 8/05 and then 7/16 for 3.24 and again on 8/21 for 3.24 and on 8/17 for $7.14. I recieved nothing from this company and had to cancel my credit card and change my checking account ...I called the number on my bank account number as refereced for these charges and noone answers after hanging on for ten minutes...I have no address except the one I have picked up off this site from other disatisfied responders...what can I do to get my money back?
S M Cooper
2363 No Ranch Dr
Westminster Co 80234
They have charged my account twice for their product, which was to be free. I have still not been refunded the total of 117.42. Their product is not worth $10.00, and I still think it is not worth it. This product is misleading the public to try a free product which they then charge you $58.71. Two weeks latter they charged me another $58.71. Don't try it or you'll be in the same boat I in, and no refund.
Dazzle white has changed their name to dazzle smile, it still the same scam to get your money. Don't get trapped.
These people a sharks. I cancelled with dazzelwhite and returned the product within the proper time, then i noticed small charges to my bank account from healthmember and onv/insidertips.
I had charges of $3.24 and a charge of $0.03 for a international transaction fee for onv/insidertips, and i also had charges of $7.14 and a charge of $0.06 for a international transaction fee for healthmember. All of which are in bed with dazzle white!!!
I called [protected] which is a number that handles the complaints of which "thank god i found here on the complaint board", they gave me the individual phone numbers for those other sharks to individually cancel with them, which is what you have to do even if you've already canceled your free trial order with dazzle white, easy white and all those other whites. It doesn't matter. If you do not call their individual partners that they are in bed with to cancel, you can expect small debit on your bank account each month.
Here are the actual individual cancellation numbers to cancel for the onv/insider secret tip and the healthmember just in case you need it.
These people a sharks. Even though I cancelled with Dazzelwhite and returned the product within the proper...
I read the cnn article too and thinking this sounds good I ordered the free trial and they got 60 usd out of my debit card immediately. I called them and cancelled and my money is returned than after two weeks they charged me another 60 again and told me to return the product unopened.
They are thieves and that cnn article should be removed!!! Do not order from this thieves nothing is free and I am not even sure if I can get my 60 usd back and also if they would continue charging me!
Shame on cnn for making an article about these thieves. We credit cnn and do not think it is a scam.
I signed up for what was represented as a free sample. It turned out this company started shipping their product and billing my credit card. The credit card company said the agreement to ship the free sample had language that said I needed to cancel within 14 days of signing up. I never saw this language.
I didn't sign up for no weight fitness and was charge $9.99 a monthly charge. called a cancel it and they told me to post on here if I wanted my money back. I feel people should not be allowed to just charge anything on your card and tell you that you need to post on some web to get your money back. I want my money and everyone should be aware of this frad that is going on.
I have been charged on my card for a FREE TRIAL of Dazzle White $58.71 plus another charge of $85.37 from a company called HAPPY SMILES. I have never heard of Happy Smiles and cannot locate a number for them it is out of PROVO UTAH. Can anyone help me?
Warning this is a scam...
dazzlewhite has taken $58.71 OUT OF MY ACCOUNT TWICE...
HAPPY SMILES $85.37 ONCE...
I AM HAVING TO FIGHT TO GET MY MONEY BACK...
AND CANNOT FIND THE CORRECT NUMBER TO HAPPY SMILES!!!