Scam. Scam. Scam. Free trial turns into bi-monthly billing on credit card. Despite cancellation and no product they continue to charge my credit card account.
I have asked this company not to take anymore monies from my account as I am no longer a member, but for the last 8 months they still take my money. These are the ones who are taking my money without permission and I would like all monies put back into my account thankyou. Healthmember [protected] v h access [protected] weight member [protected] fitclub online [protected].
My name and address is as follows...
Marie liccione 82 rosewater terrace, ottoway, south australia 5013
It would be greatly appreciated if you would be able to resolve this problem thankyou
With 24 hours of signing up for "Dazzel White" Teeth whitening product. I called and cancelled. They explained that if I recieved thier product to return it within 14 days for full refund. I did receive their product and immediately returned it the next day with return receipt requested they had to sign for the returned product and I have proof of returning it within the stated time frame. I never received another product from them and thought things were okay. On my January credit card statement I did not reconize a charge of $24.13 for Sup*Worldfit . Not recognizing this charge I googled it on the internet and found out it was from the Dazzle White company. I immediately started checking my past statements and sure enough there was another $24.13 charge on my December credit card that went unnoticed by me because I thought it was a Christmas gift. I immediately called my credit card company and am disputing these charges. I have been unsuccessful so far at getting through to this company.
Dazzle white is a complete scam! I signed up for a free 14 day trial.. And they never sent me any paperwork, email or the product! 5 months last I notice on my credit card statement that I have been charged 85 us$ (can$ 92.23)
I call to cancel immediately and the representative explains that I have paid this total for the last 5 months! I have never received the product and never even noticed that I have been paying almost 500 can$ to this company!
Upon calling the company to cancel.. (which he does immediately) he can not reimburse any money but can send the product. No thank you.
Do not sign up or if you do. Cancel immediately!
Like many others I purchased the Dazzlewhite tooth whitening product from their website... the product is terrible so I cancelled my subscription. Then these mysterious charges under Fitclubonline and Weightmember started showing up a few times a month on my credit card statement!!! I had no idea I had apparently signed up for whatever these were???? Anyway long story short I called [protected] to cancel fitclubonline and had no questions asked but there was no refund option as they claimed it was in the small print and my fault for not reading it. I called internationally from Australia [protected] to cancel weightmember charges. Both customer service operators were very pleasant and provided receipt numbers and promised instant cancellation from this point forwards and were both equally uninterested in my rage at being signed up for these - I could not be bothered chasing the refunds - the phone call would cost more... I could not find a toll free number for weightmember. Out of interest weightmember charged me US$7.01 twice a month with .31c international transaction fee and fitclubonline charged me US$2.96 and .31c international transaction fee once a month so about AUS$22 per month without me knowing I'd even signed up!!! Never again will I not read fine print or order from dodgy websites!!!
This is a total SCAM. The tooth whitener trial was advertised as costing in the region of £3 - £4 maximum (cost was in US dollars). The advert was incredibly innocent and was allegedly a British housewife who tried it and said it was a brilliant product...RUBBISH!
When the sample arrived my credit card had been charged at approx £80 twice and had joined me into some Fitness/Diet Club which I had not asked for and ended up paying in the regionof £16 per month for 3 months.
I cancelled the trials and was advised that a refund would be put back onto my card within 6 - 14 days. Guess what? Still no refund a month later and when I tried to contact them again, guess what?...the e-mail address did not exist, neither did the web address!!!
This has cost me approximately £210 and I am still worrying that more charges may hit my card. I have cancelled my credit card on instruction from my card provider. My credit card provider is attempting to recoup some of my charges but I do not hold much hope of this happening.
Please, please DO NOT fall for this kind of SCAM. These people are heartless crooks and should be jailed for their actions.
I would like to let you guys know that although these free trial/free sample websites are scams - you are however liable for all these transactions. I suggest you read the merchants terms and conditions before you put your credit card details in! There is no such thng as FREE in this world anymore. There is always a catch! Now a lot of people say that it is free trial or free sample and you never signed up for anything...TOUGH! it does not matter! The minute you enter your credit card details you automatically authorised the merchant to debit your credit card. By signing up, you AGREED to their terms and conditions. It is our responsibility to read these terms and conditions no matter how boring they look.
By going through your credit card company - they have rules and regulations that they also need to follow. Just because you think youve been ripped doesnt mean its fraud. you AGREED to these charges by entering your credit card details. Your bank can only do so much and because they are just a method of payment, you have to go back to the merchants terms and condtions, have A read and UNDERSTAND their cancellation and return policy. you must attempt to resolve it with the merchant first.
Im seriously sick and tired of seeing how many people complain and yet stupid enough to sign up. Scam? yes and no. They do howver do a VERY clever marketing but it says on their terms and condtions.
I truly suggest :
** do not give out your credit card details or bank account to any website you are not familiar with
**remeber: there is no such thing as 'FREE'!
**READ OUT TERMS AND CONDITIONS BEFORE SIGINING UP FOR ANYTHING because in the end, if you go to your bank, and you do not follow the merchants refund or cancellation policy because you are either too lazy or cant be bothered - they cant help you at all in getting your money back!
**If you want weight loss - go to the gym...you want white teeth? go to the dentist! you want to earn money? Work harder! scams are everywhere...but remember...its BUYER BEWARE!!!
thats all. take this to heart. i know from experience.
This company borders on fraud, after requesting what was advertised as a free trial, I was charged for the product $50+ before I received it as I live in Australia and the time limit was up. I have subsequently had my account debited for various amounts over a period of 6 months from companys I have never heard of that the bank tell me are related to Dazzle White. Today there is a new amount deducted from my account from a US company called Health Care Payment Solutions whom after I had to go to the trouble of calling the states from Australia I find collects money from a place called Calorie Balance Coach someone else who is something to do with Dazzle White.
I worked a product from this website: Dazzle White for only $1.95 for a trial time which i call and told them that I just want for a one time only deal to cancel any order in the near future. They kept sending me products without my authority and they were going into my account withdrawing money. I call to cancel any ties with them but now they have send me an order of product and went into my account and took $48.53. I sent the product back but now they don't want to give me my money back. I'm unemployed for them to be doing that. What can be done about this.
Dazzle White, Dazzle Smile, Smile brite, Vibrant Smile, South Beach Brite, Premier Whitening, Sub World Fit...
After signing up for the trial Dazzle white tooth whitening system and cancelling the program because of the excessive fees for a shade of white you can get with peroxide and going thru so many changes getting my money back for all but 3cc of tooth white gel which is being sold for $58. plus. I did capture my funds back from the bank however by the same token I was taken aback to find out that Dazzle White had co-joined with another company that has been stealing money out of my account for the past nine months. Each and every month they extracted $7.01 or $7.12 with a foreign fee of 0.20 from my Bank Account under a different name. The names changed each and every month 1st month membership, 2nd month weightloss, 3rd month Health Member, 4th Ezy Kit, 5th month Kit access, Elite Pak, Fit Club and last but not least Weightmember all charging the same amount somewhere in the neighborhood of seven dollars and something cents. Dazzle white had no right sharing my credit card information with this third party which has been charging me each and every month since I filed a complaint against Dazzle White in June. I never received a membership number or any product from the weightloss program and after calling the girl explained a web based operation thru dazzle white. Dazzle white won at the end because I have been getting charged for a product from a third party of their's I never received.
THESE PEOPLE ARE PROFESSIONAL SCAMMERS!!! I was charged for $1.95 shipping fee for a product I sent back (with proof -- return receipt requested, thank you USPS) and NEVER got my refund in spite of having a email saying I had been fully refunded...finally had to go through my own bank to dispute the charges to have them reversed...got that all accomplished on a Friday, then on Monday, I had another charge, this time from FIT CLUB ONLINE -- a company I have NEVER even heard of, let alone provided my information to...NOW I have to dispute yet another charge and go through the hassle of getting a new card because they have my number and can access it any time...
Customer Service is a JOKE! give you some song and dance, talking in circles and leaving you more angry than when you called in the first place...
DON'T EVER BUY ANYTHING FROM THESE PEOPLE AND BE CAREFUL WITH YOUR CARD NUMBERS CAUSE ONCE THEY HAVE IT, THEY DON'T LET IT GO!
I got ripped as well! I cancelled my order to Dazzle White 1 hour after ordering and told too late it had already been shipped. What a crock as nobody works that fast! Furthermore there is no real 14 day trial as they promise as it starts from the order date NOT the date of receipt so I had 3 days to try it and return it. What a joke!!!
The worst part is I did not realize I was enrolled in 2 memberships (guess I didn't scroll WAY down to read the fine print) until I got a charge on my credit card for $19.20 entitled Elitepack which was supposedly for World Club Fitness.
I then read the [redacted] on the internet and got the number to cancel World Club Fitness and they gave me a cancellation number but no refund as I requested.
I also found out from this report I was automatically enrolled in yet another club - Weight Loss Resources. I called the number on the [redacted] but they had no record of me so I let it go. To my surprise I have been charged now for 3 months $18.83 for what they call "Ezykit". I just called them to cancel and complain, but they would not refund me for this scam.
The [redacted] says the charges for both clubs is $6.95 and $8.95 per month and shows as VH Access and Healthmember" so wonder why I was charged $19.20 and $18.83.
I ask why have I not received ANYTHING by email from either of these companies alerting me that I've become a member and to explain what website I supposed can obtain their service...absolutely no information from either company is sent so the only way you know you have a membership is a charge on your credit card for which you receive nothing.
This is the last time I'm ever ordering anything online - this has been a horrible experience!
I Ordered it once on line and paid by my credit card. They are deducting it fortninghtly, without authorisation., with different names to avoid blocking bycustomers and banks-this is a proof of a Bussiness Scam run by people who know the loop holes in the system and the credit card / banks are not preventing such fraud online or inthe web market and do not have open, easy access to report, block bussiness scams.
Example, from my online bank statement:-
07/01/2010 INTNL TRANSACTION FEE
07/01/2010 765c*WHITESMILEPEN [protected] GBR
##0110 58.09 US DOLLAR
18/12/2009 INTNL TRANSACTION FEE
18/12/2009 kitacccess [protected] CYP
##1209 7.01 US DOLLAR
10/12/2009 INTNL TRANSACTION FEE
10/12/2009 pristinehlth [protected] CYP
##1209 58.09 US DOLLAR
I have been ordering products on the internet for well over a decade and have never run into such a scam. Not only was the "free trial" not free (it costs $86), they signed me up for their sister company as well who started shipping me monthly charges for the whitening tray- without ever letting me know. In a matter of one month, not one but FIVE different products arrived, and none of the mailings had an invoice, link, phone number or even name of the company anywhere in the shipment. Even if I wanted to contact them, it was impossible. How did I get the contact information? From the fraud department at my credit card company who was well aware of this scam.
I truly hope someone goes to jail over this- I have never been so disguisted in my life.
I signed up for a trial pack with Dazzlesmile and Premier whitening which i received and cancelled subscription.
I am now regularly receiving parcels from - FYSO PRO, everbright smiles, premium white, Sup smilebright. i have received nothing but had money taken by the PRO fitness, Ultifreshwell, beauty club !!!
Is there no end to this scam ... up to now i have had over £300 pounds taken from account but have been told by my bank that i cannot stop this !!!
If anybody can offer any help or advice then i really need it i am at my wits end.
Please contact me via email - [protected]@blueyonder.co.uk
CALL THIS NUMBER TO COMPLAIN AND GET FULL REFUND.THIS IS THE CALL CENTER THESE COMPANIES USE FOR CUST SVC AND REFUNDS...Fusion Contact Centers 1288 W. McCoy Lane
Santa Maria, CA 93455 AND 850 E. Stowell Rd
Santa Maria, CA 93454
It is TRUE! You see these teeth whitening advertisements from various companies all over the internet, well Dazzle White and Total White have gotten me for over 200 dollars. When I had found out this so-called free trial was a hoax by looking at my credit card invoice I flipped out. I immediatly got on the phone to these people. Dazzle White refunded me about $30 of the $57, saying I could keep the unused portion. Or, return the product for full refund. My friend bought the tube of crap from me. Then comes Total White, it took forever for me to get a hold of them. They had already charged me for the shipment of the "free" trial and now $87 dollars was pending on my account. They were waiting for my 14 days to retire to claim my money. After I got a hold of them they told me that I have another product in the mail! I was livid, the man told me to wait for the other shipment to be mailed, place to used tube in the new package and send them back together with my cancellation number. Right? Wrong. I spent $10 more to Fed-Ex this thing, waited for my money-nothing. I called to be told yes they received the package but it was later than the 30 day time. So, this company now has pulled me for the initial $2 plus $87 plus another $87 for the automatic shipment, plus $10 for sending both back, and about 4 hours of my life on the phone. Numerous hours on how I feel robbed, set-up, molested, foolish, and just plain silly for wanting to whiten my teeth.
To all Australians done by this scam this is what you should do.
Call the [protected] number now, IT WORKS I GOT THROUGH THIS MORNING
ask to cancel order and get a refund, but make sure you cancel all products like dazzle smile and the tray that im sure everyone got charged for but did not order.
however they say that you need to call again to cancel the second order because they can only deal with one thing per phone call which is *** because its all got to be on one data base.
MAKE SURE YOU GET CANCELLATION CONFIRMATION NUMBERS, then with any products you have recieved send them back to the distributer here in australia
JUST THINK MEDIA ( fake website, not a actual company)
PO BOX 4440
Milperra NSW 1891
Make sure you give them the order number and cancellation number.
And also let them know that they are under investigation here in australia.
WE WILL GET THEM AND BRING THEM DOWN
Hope i can help all of you out their. We are all in the same boat.
This is a true scam, they have made unauthorized charges on my credit card account under 4 different names.
If you made a mistake like I did (first ever of this kind), you must cancel your credit card immediately, the low life behind this scam will bleed your account out.
The so called Just Think Media, PO Box 4440, Milperra, BC, NSW 1891 is responsible for distribution. They provide no phone number or contact details and the phones that the initial, and the only receipt given (for a sample) are false.