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Days Innhotel stay

1
S Aug 03, 2019

My husband booked a room through Booking.com for one night before the Pan Mass Challenge, a 192-mile bike ride for cancer. When we checked in, we were assigned to room 118, which turned out to be a smoking room. The desk clerk told us we requested a smoking room through Booking.com, which we would not have done on purpose. In looking on that site, it looks like you can book a room that's NOT non-smoking if you're not careful.

At first use, the toilet chain broke, making flushing impossible.

In the morning the water was brown with an awful metallic taste. The desk clerk told me that it was well water and was not safe to drink. Huh? Why were we not informed? I drank a small sip the night before and it was fine.

I couldn't check out fast enough, I felt so uncomfortable.

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