Days Inn review: I made reservations through book.com & I was approved for check in aug. 7, 2019 & check out aug. 8, 2019. confirmation # [protected], pin code 8251

I arrived after 3pm to check in and I was told that my NM driver's license had my old Albuquerque NM address and they weren't able to check my grandson & I in. I told them that I had recently moved out of Albuquerque and we returned to get our stuff from the storage and we needed a place to stay. Eventually, we were denied and treated with prejudice! They also said it was a new policy which I didn't see when I made reservations. So we ended cancelling and I felt mistreated! I'm a Native American Indian and I hope this doesn't happen to other Natives. This complaint has been directed to social media as well.