Preferred Hotels (iPrefer)’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of guests are dissatisfied with their stay.
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Disappointing VIP Treatment at Preferred Hotel: Customer Service Needs Improvement
So, I stayed at this hotel that was supposed to be fancy and all that jazz. But let me tell you, they didn't treat me like a VIP. I asked for an upgrade and they had rooms available, but they wouldn't give it to me. Can you believe that? And when I called up the customer service people, they didn't do anything to help me out. So, I'm not too thrilled with this whole Preferred Hotels thing. Maybe they should work on their customer service skills a bit more.
Poor Customer Service and Website: My Experience with iPrefer Hotels
iPrefer, or Preferred Hotels, ain't the best when it comes to customer service. I mean, if you need any help, don't even bother calling them up. They just ain't interested in helping you out. And don't even get me started on their website. It's a mess. I've had so many problems with it, it's ridiculous. I don't know why they can't get it right. It's definitely not worth the hassle. I wouldn't recommend them at all.
iPrefer Review: Check Kayak First for Better Rates and Beware of Rude Customer Service
iPrefer, or Preferred Hotels, is a website that you can use to book hotel rooms. If you're thinking about using this site, you might want to check out Kayak first. I did this recently when I was looking to book a room in Hawaii, and I found that Kayak had a rate that was $100 cheaper than the rate on iPrefer. I decided to call the 800 number for iPrefer to see if they could match the rate or cancel my booking, but I found that the customer service representative was very rude and didn't want to help me at all.
It was really frustrating to deal with this kind of attitude, especially when I was just trying to save some money on my hotel room. I think that iPrefer should do a better job of training their customer service representatives to be more helpful and friendly. If they want to keep customers coming back to their site, they need to make sure that people have a good experience when they use their service.
Overall, I would say that iPrefer is an okay site to use if you're looking to book a hotel room. However, you should definitely check out other sites like Kayak to make sure that you're getting the best rate possible. And if you do end up booking through iPrefer, be prepared to deal with some less-than-friendly customer service representatives if you need to make any changes to your booking.
Is Preferred Hotels (iPrefer) Legit?
Preferred Hotels (iPrefer) earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Preferred Hotels (iPrefer) has registered the domain name for preferredhotels.com for more than one year, which may indicate stability and longevity.
Preferredhotels.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Preferredhotels.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Preferredhotels.com you are considering visiting, which is associated with Preferred Hotels (iPrefer), is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
According to our analysis, Preferred Hotels (iPrefer) appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
Preferred Hotels (iPrefer) website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Preferred Hotels (iPrefer). These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Customer Service Experience with iPrefer Hotel Booking
So, I was trying to book a hotel on preferredhotels.com, also known as iPrefer. I finally found one that I liked and went through the booking process. But when I got my confirmation email, I noticed that the date was wrong! I was pretty upset about it, so I called iPrefer to see if they could fix it for me. But guess what? They wouldn't help me! They told me that I needed to contact the hotel directly to fix the mistake that iPrefer made. I was so frustrated with their lack of customer service that I decided I won't be using iPrefer again. It's a shame because I really liked the hotel I was trying to book, but I guess I'll have to find another way to book my stays from now on.
Disappointing Rewards Program Experience: Not Worth the Hassle
So I signed up for the rewards program when I was booking a fancy boutique hotel, but I didn't get any points for it. I had to call them up a bunch of times just to get it sorted out. It was a real pain in the neck, let me tell you. And then, when I tried to book another hotel through their website, I didn't get any points for that either! I had to call them up again to get it fixed. The person I talked to wasn't very helpful, either. All in all, it was a real headache. I don't think it's worth the trouble.
Overview of Preferred Hotels (iPrefer) complaint handling
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Preferred Hotels (iPrefer) Contacts
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Preferred Hotels (iPrefer) phone numbers+1 (866) 990-9491+1 (866) 990-9491Click up if you have successfully reached Preferred Hotels (iPrefer) by calling +1 (866) 990-9491 phone number 0 0 users reported that they have successfully reached Preferred Hotels (iPrefer) by calling +1 (866) 990-9491 phone number Click down if you have unsuccessfully reached Preferred Hotels (iPrefer) by calling +1 (866) 990-9491 phone number 0 0 users reported that they have UNsuccessfully reached Preferred Hotels (iPrefer) by calling +1 (866) 990-9491 phone number
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Preferred Hotels (iPrefer) emailscholmes@preferredhotels.com99%Confidence score: 99%Salessbrauer@preferredhotels.com98%Confidence score: 98%Salestmccollin@preferredhotels.com98%Confidence score: 98%Communication
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Preferred Hotels (iPrefer) social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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