Prestigia

We booked Orka Royal Hotel & Spa in Istanbul via Prestigia.com and fully paid for our booking in February of 2023 for our October 2023 trip (24th Wedding Anniversary).

Upon arriving at the Hotel in Istanbul, we were told by Hotel Staff that this booking was non-existing and that they were fully booked!

Upon hearing from Prestigia.com the following day (after 24 hours), Prestigia.com admitted that their local Turkish partner made a mistake by not completing the booking even though they have charged our credit card 8 months earlier!.

They promised us a full refund within 2-5 business days which it has never happened and we are still awaiting our Full Refund after 25 Days.

Do yourself a favor by not Using Prestigia.com when booking.

Avoid this company at all cost !

Strongly advise that you book directly with the hotel you want even if the booking is a little more expensive . We booked and paid in full and received full confirmation for a booking months in advance. Yet when i contacted the hotel no booking existed !

Prestigia charged us and then confirmed a booking that was fake !

Trivago who we searched from also will not provide any support or even investigate what happened . Yet they promote Pretigia !

Trivago recommended the booking and we trusted them however when things go wrong they will abandon you !

We showed our hotel bookings to our friend, upon zooming out the information he accidentally press cancelled (green bottom) right away present us an email that is was canceled. We called them right away on February 4th but no answers.We sent them email but they took 2 days to contact the hotel, I called the hotel and they cannot reinstate it they said they never get any money from us and Prestigia say the Holiday Inn stick with the policy, once it cancelled you cannot reinstate

How come this whole policy cannot be changed if the non refundable booking was cancelled unintentionally?

They just grabbed our money that easy.

We cannot book another hotel in Orlando due to our budget and our planned vacation was ruin by their useless policy

So, I recently used Prestigia to book a hotel for my vacation. The process was pretty smooth, but I was a bit disappointed when I found out about the resort fees after I completed the purchase. I mean, come on, why not tell us about it beforehand? It's not like they don't have that information. I guess they just want to make it seem like a better deal than it actually is.

Other than that, the website was easy to navigate and the booking process was straightforward. The hotel I stayed in was pretty nice too, so I can't complain too much. But still, it would have been nice to know about those fees beforehand.

Overall, I would recommend using Prestigia, but just be aware that there may be some hidden fees that you won't find out about until after you've already made the purchase. So, just keep that in mind and you should be good to go.

or not. However, the customer service team was very helpful and managed to sort everything out for me. The hotel itself was very nice and clean, with comfortable beds and good amenities. The location was also great, with easy access to nearby attractions and restaurants. Overall, I had a pleasant stay and would recommend Prestigia to others looking for a good hotel experience.

I recently booked a hotel stay through Prestigia's website and was impressed by the great prices and ease of booking. Their website experience was seamless and user-friendly, making it simple to find and secure a fantastic deal on my hotel of choice. However, I did encounter a minor setback when I realized that the confirmation email from Prestigia had landed in my Gmail's spam folder. It would have been helpful for them to have provided clearer instructions regarding the confirmation process to avoid any confusion or frustration. Additionally, I was left uncertain as to whether my reservation was fully validated by the hotel or not. While this did cause some initial concern, I ultimately enjoyed my stay and would recommend Prestigia to others for their competitive pricing and convenient booking process.

Hello Talal,

It's great to hear that you're considering Prestigia for your accommodation needs! I completely understand your request for a non-smoking, quiet room that's away from vending machines, laundry, and exit doors. Rest assured, Prestigia prides itself on providing its guests with a comfortable and peaceful stay.

One of the great features that Prestigia offers is the ability to make special requests when booking your room. This ensures that your specific needs are met and that you have an enjoyable stay. Whether it's a specific type of room, location within the hotel, or other requests, the team at Prestigia is committed to making your stay as comfortable and enjoyable as possible.

In addition to the ability to make special requests, Prestigia is also known for its high-quality accommodations and exceptional customer service. From luxurious amenities to stylish design, the hotel goes above and beyond to ensure that guests have an unforgettable experience.

Overall, if you're looking for a top-notch hotel that offers exceptional accommodations, personalized service, and the ability to make special requests to meet your needs, Prestigia is the perfect choice. I highly recommend checking them out and booking your next stay with them.

I hope you found this information helpful, and please don't hesitate to reach out if you have any other questions or concerns.

Best regards,
[Your name]

I recently tried booking some accommodation on Prestigia, and unfortunately, my experience left a bit of a sour taste in my mouth. Despite having a credit card that boasts higher points and having plenty of available credit, I found that I couldn't use it on the site. I was forced to use a different card that didn't offer me the same rewards that I was looking forward to.

As you can imagine, this was extremely frustrating. A great deal of my satisfaction with my credit cards stems from the various points, bonuses, and rewards that they offer. Forcing me to use an alternative card that doesn't provide the same benefits is, quite simply, a let-down.

Several positive aspects of my experience on Prestigia, unfortunately, didn't make up for this disappointment. Specifically, I appreciated the variety of options available for booking accommodation. The site offers a wide range of options in terms of destinations, types of accommodations and price ranges. I also found that the site was easy to navigate, with a user-friendly interface that made finding the perfect lodging a breeze.

However, despite these positives, my experience was ultimately soured by the issue with my credit card. It's a shame that such a small issue could have such a significant impact on my overall impression of the site. While I would recommend checking out Prestigia for its variety of options and easy-to-use interface, I would also advise keeping in mind that credit card compatibility could be an issue.

When it comes to booking hotels online, there are a plethora of options available, each offering a unique set of features and benefits. Out of all these, Prestigia (prestigia.com) is one such platform that caught our attention. However, our experience of booking through Prestigia can be described as average at best.

The booking process, although not particularly difficult, left us wanting for more. We certainly expected to see more options and details about the different hotels and rooms on offer. Unfortunately, this was not the case with Prestigia. For instance, we would have liked to see a more detailed description outlining the differences between the various rooms within a category. This would have helped us make a more informed decision while booking.

Additionally, we were surprised to find that there were hardly any pictures available on the website. This lack of visual aids can be a drawback, especially for people who rely heavily on visual cues to make decisions. We believe that having more pictures and other visual aids would certainly have helped us appreciate the various features and amenities of different hotels.

Despite these minor glitches, we must say that we found the booking process to be seamless and user-friendly, which is always a plus point. Overall, while our experience with Prestigia may have been average, we do appreciate the simplicity and ease of booking with this platform. We hope that the team behind Prestigia will take our feedback constructively and keep improving the user experience to stay ahead of the competition.

As I sat down to browse for my next luxurious getaway on Prestigia, I was met with a slightly underwhelming experience. While the website offers a wide range of hotels and locations to choose from, I found that there was a lack of detail regarding each individual room available for booking. It was unfortunate to not see more photos or descriptions of the room itself, as I had to visit the hotel's own website to get a better idea of the room and its amenities. However, once I did get a better idea of what was available, the pricing seemed fair and the variety of rooms and hotels was impressive.

As for the website's user interface, I must say that it could use some improvement. While it wasn't difficult to navigate, it also wasn't the most user-friendly site I've come across. It would be beneficial to add more features that allow for customization of your stay (such as room preference or meal plan) without having to dig through various menu options. Overall, Prestigia seems like it has a lot of potential to be a fantastic booking site for luxury accommodations. However, some additional attention to detail and enhancements to the UI could really elevate the user experience.

When I booked my stay on Prestigia, I unfortunately made a mistake on my end. I wasn't aware of the error until three days later, and it was then that I was informed by the website that there were additional supplements that would cost an extra $270. I was surprised and disappointed by this news, especially given that I had only eight hours before check-in.

Feeling flustered, I tried to cancel my booking altogether, but imagine my frustration when I realized that it wasn't refundable-- even though the mix-up was on my part. In the end, I ended up having to pay, which certainly wasn't an ideal situation and left me with a bad taste in my mouth after this experience.

However, despite this hiccup, I do think it's worth noting that the website itself is well-designed and user-friendly. I appreciated how easy it was to browse through various hotels and resorts and find the perfect option for me. While I wouldn't want to go through a situation like this again, I think that if everything had gone smoothly, my experience with Prestigia would've been a positive one overall.

When booking my hotel through Prestigia, I was initially pleased with the price that was displayed online. However, when I arrived at the hotel and was charged much more than expected, I felt extremely disappointed and put off. The surprise and hidden fees were unexpected and frustrating, leaving me feeling like I had been tricked into paying for a mediocre service that was not worth the extra money I had to fork over.

Unfortunately, I cannot recommend Prestigia as an honest business due to my experience. While the initial price quoted online may have been tempting, it is clear that the company uses deceptive practices to catch unsuspecting customers off guard with extra fees and charges upon arrival. This is not a fair or ethical way to conduct business, and I would warn anyone considering using this service to carefully weigh the potential costs and look elsewhere for a more transparent and trustworthy option.

As someone who has recently dealt with Prestigia, I must express my great dissatisfaction with their services. It seems that they charge for non-existent rooms, as was the case with my own experience. After having my card charged, I called the hotel to confirm my reservation only to find out that there was no record of it. It was a frustrating situation, to say the least.

To make matters worse, attempting to reach Prestigia by phone proved to be incredibly difficult. In the UK, I was put on hold for an hour before finally getting through. In the Czech Republic, I was disconnected after half an hour of waiting when I finally reached position two in line. I also tried contacting them through email, but my attempts have gone unanswered.

Given these circumstances, I can't help but feel that Prestigia is simply a company that aims to scam unsuspecting customers out of their money. As it stands, I believe that legal action may be necessary to ensure that I am not the only one seeking recourse. Overall, I advise anyone considering making a reservation through Prestigia to proceed with caution.

I recently had a rather unpleasant experience while attempting to book a stay through Prestigia.com. Although I was excited to be booking with this website for the first time, I was soon met with a bit of confusion as I went to complete my transaction.

When I pulled up the payment page, I noticed that there was a phrase, "Taxes and fees due today," which seemed to be a bit misleading. From my understanding, I believed that this phrase only implied that I would need to pay taxes and additional fees, and that the full cost of my stay would be charged separately. However, much to my surprise, it turned out that the total amount of my stay, including taxes and fees, was also being charged upfront.

To say the least, I was extremely frustrated by this experience, especially because it was my first time using Prestigia.com. What was supposed to be a fun and exciting process suddenly turned into something that I deeply regretted. As a result, I doubt that I will be using this website to book my travel accommodations again in the future. It's disappointing to have to say this, especially since there are so many other websites out there that do not require upfront payment for bookings.

Overall, while the concept of Prestigia.com may have appealed to me initially, I feel as though this experience has left me disappointed and let down. Hopefully, the website can learn from the feedback of its customers and make adjustments to their booking process in order to prevent similar misunderstandings from occurring in the future.

My experience with Prestigia left me feeling somewhat uncertain about the outcome of my reservation. Despite numerous attempts to contact the company, I was unable to speak to a customer service representative which made me question the validity of my booking. Although I did receive an email verifying my reservation, it did little to alleviate my concerns as I had hoped to speak with someone for further reassurance.

As an individual who is relatively new to using this type of booking service, I was hoping to have a pleasant and seamless experience with Prestigia. Unfortunately, this was not the case. I must admit that my faith in the reliability of the reservation process was slightly shaken given the fact that the hotel had no information available about my booking. It was a disconcerting experience to say the least.

In hindsight, I think it would have been helpful if I had been able to speak with a representative from Prestigia prior to making the booking as it would have given me greater confidence and peace of mind about the company's services. Based on my experience, I would suggest using caution and making sure to verify with the hotel directly that the reservation has been confirmed.

Overall, my impression of Prestigia has been tarnished by my experience and I am likely to think twice before using this company again in the future.