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CB Fast Food Chains Dairy Queen Complaints #102-121
Dairy Queen

Dairy Queen review: Sundaes

M
Author of the review
10:35 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My husband and I went to Dairy Queen in Greenville MI this evening on 6/15/20 and ordered a M&M Flurry and a hot fudge sundae with chocolate ice cream and extra hot fudge. When we got to the window, we said again chocolate ice cream for the sundae and they said yes. They gave us our order in a paper bag and we drove away. In the bag was the Flurry and Hot fudge sundae with vanilla ice cream, so we went back. My husband went to the door and said he ordered a sundae with chocolate ice cream not vanilla. They said we dont have any chocolate ice cream tonight. So they put more hot fudge on the vanilla ice cream and when I got the sundae it was soup. All they had to say at the window was there was no chocolate ice cream I would have ordered something different. I will NEVER eat at Dairy Queen again.

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The complaint has been investigated and resolved to the customer’s satisfaction.
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  1. Dairy Queen Contacts

  2. Dairy Queen phone numbers
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    33%
    Confidence score
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    Vietnam
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  3. Dairy Queen emails
  4. Dairy Queen address
    8331 Norman Center Drive, Minneapolis, Minnesota, 55437, United States
  5. Dairy Queen social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2026
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Dairy Queen Category
Dairy Queen is ranked 11 among 57 companies in the Fast Food Chains category
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Most discussed complaints

Very slow service time
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