Menu
Write a review
File a complaint
Dairy Queen Profile

Dairy Queen

www.dairyqueen.com

Learn how the rating is calculated

1.2

Overall reputation rating based on reviews and complaints

Dairy Queen earns a 1.2-star rating from 2 reviews and 915 complaints, indicating that most dessert enthusiasts are dissatisfied with their treats.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Dairy Queen Complaints Page 6 of 46

ComplaintsBoard
J
11:01 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We went to dairy queen on feb 27 2021 at 9:00. Doors were open, no signs on door. There were 3 adults and 2 children, we went to the counter to order and they refused to take our order. They said we had to leave, we were the only ones in there. They refused service to us stating if other people seen us in there then more would come and they would never get...

Read full complaint
ComplaintsBoard
D
1:09 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My Grandson, Wyatt Baas (age 15), got his 1st job at DQ here in Tallahassee. He was hired on Friday Feb. 5 and his first work day was Sat. Feb 6. Wyatt worked a total of 24 hours until he quit on Feb.19. He has attempted to get answer from his manager as to why he was not getting paid with no answer and now manager does not answer any message about...

Read full complaint
ComplaintsBoard
A
1:50 am UTC

Dairy Queen Crispy crunch blizzard discontinued

Why the ?would you discontinue the crispy crunch blizzard!? Are you ?insane?! You don't discontinue an original classic! That was mine and so many people's favourite blizzard wtf is wrong with you Dairy Queen? I rarely ever go to dq anymore because of it. Same reasons why you canceled the pina colada blizzard that was a fan favourite as well! Way to go you guys. At least think about bringing them back as flavours of the month to satisfy people's cravings for the originals. Also please think about making a mounds or almond joy blizzard as a flavour of the month. Thank you

Desired outcome: Bring them back!

Read full complaint
Hide full review
ComplaintsBoard
C
4:52 am UTC

Dairy Queen Service

Dairy Queen Jefferson Texas waited 45 minutes still got the order wrong. Will not be ever going back to a dairy Queen.

Desired outcome: Sucks

Read full complaint
Hide full review
ComplaintsBoard
P
3:41 pm UTC

Dairy Queen Soft serve vanilla

Tasting like ice milk ! Had this problem at this location, several times before ! It's been good and creamy, until today..bought a quart to take home and it's icy, melted quickly, not creamy at all
We never have this issue at the conneaute, Ohio location. When we called the owner, he said this happens sometimes when the machine is not in use as often as in summer months. ..?

Read full complaint
Hide full review
ComplaintsBoard
B
9:54 pm UTC

Dairy Queen Unethical behavior extremely rude worker/manager

I will never return to Dairy Queen Globe Arizona because of extremely rude worker Aliah. This person was yelling arguing with me about a order I was to pick up. I advised her I was not there to argue I was only there to pick up my order. I felt threatened by this worker Aliah she acted like a little girl on the streets yelling arguing and became angry like a person wanting to fight. She was out of hand how she acted and I personally would never hire such an employee in my business. Once redoing my order a banana split and me returning home the order in which she threw together within seconds coming back to the window beginning to argue once more was not properly made. It was almost as bad as the one she was suppose to replace.

Read full complaint
Hide full review
ComplaintsBoard
D
11:24 pm UTC

Dairy Queen Blizzards

Every time I get a blizzard it sucks so bad I won't take my wife back for at least two or three months. I have a picture of the last one I bought about 30 minutes ago I'll send if you tell me where. Do the employees not realize if I spend 5 or 6 dollars on a blizzard I would like the ice cream to at least be colored. I ordered strawberry and chocolate just like the one Dairy Queen advertised last year but for some reason that is way too hard to figure out. This Miles City MT. Dairy Queen always well maybe not always 7 out of 10 at least. I have been to other Dairy Queen's and Braun's ice cream so I know what a good treat should taste like. All I ask is can you fix this store. It has sucked for as I can remember. If it was called Slick's ice cream shop then I would expect no management. So my blizzard was a little pink colored never seen any strawberries just pink no chocolate not even a little on the inside of the cup. I have a hot double cheeseburger hot onions rings by the time I get done going around the drive through again everything's gonna be cold. If I start [censored]ing at the window everything's cold ya so what do you do.

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
M
10:35 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband and I went to Dairy Queen in Greenville MI this evening on 6/15/20 and ordered a M&M Flurry and a hot fudge sundae with chocolate ice cream and extra hot fudge. When we got to the window, we said again chocolate ice cream for the sundae and they said yes. They gave us our order in a paper bag and we drove away. In the bag was the Flurry and Hot...

Read full complaint
ComplaintsBoard
L
3:59 pm UTC

Dairy Queen Our cheeseburgers were charcoal burnt.

We went to the drive thru at the Dairy Queen in Nappanee on Thursday, April 30, 2020. I ordered 2 cheeseburgers, fries, and blizzards. When we got home we found that both burgers were burnt...very burnt. We chose not to return because it's a 20 minute drive. I took a picture of one of them, but both were burnt. We were very disappointed! We couldn't believe anyone could miss seeing how burnt they were and think it was ok to use them. I guess someone there doesn't want returning satisfied customers.

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
O
3:56 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi there I went to DQ and got 2 dubble cheese burgers with 2onion rings and pop and 2 orders of chicken strips one hot one honey and the chicken strips were a bit over cooked and the buns on the buyers were mushy I called and was told someone will call back and no call back can someone please help me with this this was the Midland area on youge St

Read full complaint
ComplaintsBoard
C
8:51 pm UTC

Dairy Queen Either no receipt given - you have to ask for it. And/or no 19 digit code to do a survey

SURVERY FRAUD
I like to do the surveys ... one so owners can be informed of the quality service, food and more.
At DAIRY QUEEN they throw out your ticket or do not give you a survey 19 digit code.
What I do with the free dilly bar is give it out as a reward to a student, a homeless or hungry person, a woman with a few kids walking out of the abuse shelter parking lot, or a friend who is in rehab - it's a nice treat for her. I do this with other survey prize food as well. The problem is several Dairy Queens is they do not list or have a 19 digit code required to do the survey. This cheats not just me, but my community as well. It is disappointing & I feel not handing back a receipt or omitting the numbers is fraudulent in advertisement.
I think Dairy Queen owners need to be held accountable for false advertisement.
It's not really about the dilly bar but more so what that dilly bar is used for.
Sincerely,

Completely disappointed

Read full complaint
Hide full review
ComplaintsBoard
C
10:08 am UTC

Dairy Queen Ranch

I feel like a dumb*** for having to complain about something so trivial but our local Dairy Queen has decided to start charging for ranch dressing? They wasn't enough off the barbecue chicken strip basket that costs almost $10 for a 4 piece with a drink? But they now think it necessary to charge for something that is advertised with the item?! Yall need to come in and have a talk with the owners or somethin.

Read full complaint
Hide full review
ComplaintsBoard
D
12:12 am UTC

Dairy Queen Service at night.

My daughter and I went to the Dairy Queen in Quesnel BC, Canada at 8:40 pm. They close here at 9pm. We live downtown, I worked late so we went there out of convenience.
We go to place our order and the young girl behind the till states that the grill is now closed and they no longer do food orders at that time.

Now I use to work at a fast food restaurant and we never turned anyone away 20 mins before closing because we had to clean the grill!
We cleaned that after closing.
And I'm only 40 years old so my work experience isn't that long ago!

We are currently sitting at McDonald's because they have never done this. They serve until the last second.

Read full complaint
Hide full review
ComplaintsBoard
P
2:53 pm UTC

Dairy Queen employee asking for money from customers

5002 GREENWOOD DR
Corpus Christi, TX
78416-1328
1/28/2020
I called already but i want to make sure you all know here as well. There is a front worker who works cashier asking elderly people for money i dont think i need to have his name because the Director Mike should have that already. Giving sob stories about his mother needs coffee and he needs hes medicines. He works with you all. You pay him, he should not be asking customers for this handout. I hope it gets resolved or i will continue to pursue the issue. Thank you

Read full complaint
Hide full review
ComplaintsBoard
S
12:25 am UTC

Dairy Queen no official receipt issued.. blizzard pepero almond is much expensive with other blizzard choices

I bought a blizzard kit kat and blizzard peppero almond large sizes.when i paid there was No official receipt given in the store. Also, the blizzard peppero almond flavor P139.00 is more expensive than the other blizzard choice of P119.00.there was no messafe in the store indicating the price difference of each flavors.the store is locate at DQ marquee mall, angeles city, pampanga, Philippines.

Read full complaint
Hide full review
ComplaintsBoard
S
2:09 pm UTC

Dairy Queen fries, chicken, onion rings

Summer of 2019 the DQs in the omaha, council bluffs area switched product for the fries, onion rings and chicken. They are horrible, thoroughly flavorless. We usually stopped 2 times a month, but haven't been here for 6 months, due to the inferiority of the food. Decided to try again and we were again disappointed with our experience. We will not be coming back. You've lost a customer of 40 years.

Read full complaint
Hide full review
ComplaintsBoard
T
2:20 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dairy Queen poor service, cold food

On 12/28/19 at 6:31 p.m. we went to the DQ in Newark (F-0130 Tent 67, Svr 243 Svrck 21). We ordered our meal, found a table, and waited for our food. We waited 20 minutes for our food, it was cold. The employee that waited on us knew they were wrong as she couldn't apologize enough. I could understand a long wait had the place been busy, but that wasn't the case.

What should have happened is the food should have been remade and served to us.

Read full complaint
Hide full review
ComplaintsBoard
K
11:05 am UTC

Dairy Queen laval st oshawa dq

I had gone to the DQ in Oshawa on Laval St to get my daughters birthday cake. I was 5 minutes early according to their hours sign posted o the door so decided to wait. Thinking the worker may be running late we waited a while longer until I saw someone inside and went to the door. The lady opened the door and said "Were open at 11 and closed it in my face. The sign said Christmas Eve 10:30 am open. Not impressed and will not be going back there again.

Read full complaint
Hide full review
ComplaintsBoard
M
10:17 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dairy Queen cold food

Waited in line with only 2 vehicles in front of me. 15 minutes later leaving with my biscuit and gravy dunkers - I reach into the bag to find they are cold and so was the gravy. I don't understand how not even the gravy was hot - not even warm. Very disappointed and frustrated.
12/17/2019 Time: 9:44AM
Order ID: AAA6SH4EAJB7
Store # 40572 9080 Dixie Highway Louisville, KY 40272
502-995-8275

Read full complaint
Hide full review
ComplaintsBoard
L
6:33 am UTC

Dairy Queen unprofessional general managers

I was accused of sexual harassment by another employee at the 1245 hwy 315 plains pa dairy queen. I was let go before any proper investigation was done. Honestly im appalled at how this went about. Especially being that said worker was touching me inappropriate. And my text was not for him it was accidentally sent to wrong contact... I am going to fight this matter because this slander to my name as well as defamation to my character..

Read full complaint
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Dairy Queen Category
Dairy Queen is ranked 11 among 57 companies in the Fast Food Chains category