CVS review: ruined my aps roll of film ( 1 comment)

I took a Kodak APS roll of film in to be developed. When I returned to pick up the pictures, I was told that the film could not be processed on their machine. They suggested I take the film to another CVS location, which I did. That CVS photo dept. told me they could not process the roll because someone had cut both ends of the film off. They suggested I go back to the 19th street store to see if they could do something. I did as suggested, and the Manager there told me he had cut the ends of the film off in an effort to see if they could develop the roll; he offerred to tape the ends back on and I could then take it back to the 2nd store and let them process it.

I took the taped film (loose from the APS container) back to the 2nd store and their photo staff couldn't believe what they saw.. They told me the taped ends would not go thru their machine; in fact, they said if they tried it would most likely cause their machine to break down. they stateld that whoever I was dealing with at the 19th street store was, in their estimation, ignorant of APS film processing. At that point they told me the film could not be devleoped, so I left it there.

This had happened to me previously at the same 19th street store. At that time, it was this past Christmas and the ruined roll of fill was one that included our Grandkids opening their presents. The film could not be developed by them and was subsequently tossed out.

The loss of the film, especially the Christmas film, was bad enough, but what struck me as equally distressing was that the 19th street personnel made no effort in either situation to replace the film or do anything else. Needless to say, I will take all my future film processing elsewwhere.