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CVSpharmacy call notification

1
R Dec 27, 2019 Review updated:

On 12/24 we were notified that my husband's medication would not be available until 12/26/2019 at 5:00 p.m. On 12/26 we were at the pharmacy at 5:05 p.m. and were told the truck hadn't arrived yet. It was suggested to check back at 6:30 p.m. Fortunately we did not. We returned home - empty handed. On 12/27/19 we were at the pharmacy at 1:45 p.m and were told the RX was NOT READY! Again I had to wait for medicine that had been promised almost 20 hours before and one futile trip. Don't tell me a prescription is ready to be picked up until it is ready!! Empty promises do not add to your credibility.

Responses

  • SubSquirrel Dec 27, 2019

    Did they promise or just say they’d be in at that time? Did you call them and ask if it was ready? With the holiday they might be delayed.

    0 Votes

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