CVS reviews and complaints 1
View all 3327 complaintsCVS - customer service and pharmacy operations
Worst experience every time I have been at this location. The pharmacy staff is extremely rude and run away from answering questions. When asked about prescription clarification, they have no clue. Even after getting a text that the prescription is ready, you go there and it's not ready and they ask you to wait 2 hours. Went there again after 2 days, waited in drive thru for 60 mins and get told it's not ready and the cashier runs away. Drive thru has no point! They have customers waiting in line for over an hour! We have to constantly go back to get the remaining medicines. They have no answer as to why it's not ready even after going there 3 times for one prescription. They make false promises. The staff is slow and do not communicate with the customers. They seem extremely short staffed and need to be retrained on how to treat customers with respect. Pathetic!
Latest CVS Reviews
Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacy BEST Customer Service Ever by Katie at Ruckersville, Va, CVSGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Worst customer service ever. I have been going to this store for 11 years. Within the last year the staff has change and saw has the customer service. The workers are rude, and do not listen. They have long wait times to answer their phones. Long wait times in stores because they are not getting prescriptions completed timely. They line to you when they don't have the answer, instead of saying they don't know and will find the answer. Because I do not fill they care I am switching all 15 of my prescriptions to Walgreens.