CVS

I do not understand why cvs in Belmont NC never has needed medication in stock-it is always-"it is on back order"- it can be ozempic - monjeuro - or narcolepsy medicine. This is a 24 hour store-my physicians are getting tired of hearing this. No store, whether it be a retail and especially a store CVS we depend on never have meds in stock - WHY — I never had this problem when I got my meds from Bi-lo - then they closed and I was transfered to CVS Belmont - I am a registered nurse - what if we told our patients, oh we do not have your medication-it is on back order. The sad things is the pharmacist in Belmont seem so non-concerned. Pharmacy is where we plug our life line of medications - I do not want to change-ph. they are open 24 hours-and it is conveinent since I work nights-however my physicians saying you need to change-has CVS grown so big - they have forgotten why they are there-maybe they need to work in a hospital ph. for a while. I am really disappointed in CVS-Terry Moore RN, MSN, MHA-FCN

After talking with pharmacist there was a correction with an incorrectly filed script and they were ordering the correct medication and pulling back the incorrect script. When I called to find out why it was I received instead of apologizing for me encoring a cost for meds I can't take I was blamed told I must hve confused the staff it was my fault for not checking bag but went threw the drive thru so paid already and drove away before checking. Kept getting cut off and explained that she was upsetting me and cut me off again laying blame. I stated that this really was upsetting and pisses me off and she hung up. No apology for there error. I will change pharmacy as soon as I can and will share my story. They screw up and it becomes my fault next time I hope they don't give meds that could cause fatal harm to someone.in addition before she hung up I explained I have several allergies noted in my record and she dismissed and interrupted me again. I informed her that I don't change any meds or generic without seeing dr or manufacture as result and was dismissed