Crunch Fitnessunethical behavior

M Oct 29, 2018
This review was posted by
a verified customer
Verified customer

Hello Team,
I visited Crunch Somerset along with my wife PALLAVI JAIN for membership cancellation and got confirmation from manager available on 7th September that our membership is cancelled however I noticed now that my wife's membership didnt get cancelled at that time and my credit card was charged for September and October month. I had a hard time in September also for cancellation.I had to visit multiple times to chase your managers for cancellation and having a hard time now as well since I am not getting reply for my queries. I called Crunch Somerset today as well but the available manager "Riya" refused to talk and address my concerns reason unknown to me. I want you cancel membership for my wife and refund the deducted amount for September and October which is 10.61+10.61=$21.22 on my credit card ASAP. Please note that I am out of US and I dont have any plans to return for next 8 months.
Member Name: Pallavi Jain
mail ID: maverick.[protected]@gmail.com or [protected]@gmail.com
Address: 1 John F Kennedy BLVD APT 23 J SOMERSET NJ 08873 US Cell no. : +[protected] Current Cell on which I am reachable: +[protected] Thanks, Mithlesh Verma

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