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Paramount Acceptance

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2.2

Overall customer rating from reviews and complaints

Paramount Acceptance earns a 2.2-star rating from 0 reviews and 14 complaints, showing that the majority of customers are with service.

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Latest Reviews and Complaints

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K
7:12 pm EDT

Paramount Acceptance Rivera gym

I canceled this during pandemic as I am a low immune system and was instructed by doctors plus I have become disabled completely

I talked to Rivera sn they agreed

Now they keep taking money out

Also the discover card was only in my husbands name an he called them too they told me to just sign husbands name

I've contacted local sn main branch sn which all assured me they would be stopped no years later they are at Taking money

Please refund the amount to is [protected]@gmail.com

Desired outcome: Refund to card

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14 Paramount Acceptance Complaints

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K
1:36 pm EST

Paramount Acceptance I'm a part of a t.v. show & I was not informed

My name is Kenneth Lee canter

Better known in California as Marshel Cealel Elect. & Recently also known as lifeunderthe7777

International speed chess Champion. I have recently discovered that I am apart of a snuff program that you are supporting. I have never signed any release form what so ever for anything especially a xxx rated t.v. show with real murder. I believe you have two brothers working this madness that is constantly around myself & know most of my family has been disposed of by your producers. [protected] is a Google number I can be reached at.

I expect a response from your studio so I may give it to my attorney

Desired outcome: Your studio took everything from me. What do you think it's worth.Stalking me for over two years.

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5:59 pm EDT
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Paramount Acceptance Ongoing fees and Membership costs for VASA gym

I canceled a gym membership during 3-2020 due to the pandemic and avoiding possible disease transmission. Paramount Acceptance said the membership was cancelled and I would receive an email confirmation. The confirmation never came. I tried reaching someone again, but after being on hold for a long time and unable to reach anyone gave up. Meanwhile I have continued to receive monthly charges. When I disputed charges they said they had no record membership was cancelled and I never received an email promised. I went through many calls and emails over the last few days to get resolution. They finally agreed to reimburse $42.89 dollars of the roughly $203 paid. For some reason they agree to send a check for this annual amount, but will not agree to reimburse for the monthly charges. After pestering I received a email that membership was cancelled. Meanwhile I disputed several months of the $10 charge via my credit card and blocked payments since this membership was cancelled. I just received an additional charge from them of $50 which does not add up to the several months disputed by my credit card company.

Desired outcome: I want Paramount to not bill me for services and ideally to reimburse me for paid to them $203.54 for a service that was cancelled.

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4:59 pm EDT

Paramount Acceptance continued unauthorized billing charges after I cancelled my gym membership

on 6/28 I emailed my gym, French Riviera Fitness, to close my account. I couldn't talk to anyone in-person (the actual location permanently closed)! I moved out of state and there is no French Riviera gym close to me. Paramount keeps trying to charge my credit card and is now auto-calling me.

I contacted them via chat to let them know to stop. I explained the situation and the agent told me that my apartment lease would not be acceptable as proof and I would have to have a mortgage, new license, utility or landline only bill, or a notarized letter on letterhead from an employer or Dean of College or University!

The rep also said that I can't cancel my account if the address in the contract is within 10 miles of a branch that didn't close. There isn't one! The next closest location was >10miles from my OLD address (on contract) and 1000's away from my new one.

I was told I could go to the East Memphis Athletic Club. (They apparently had a TEMPORARY "arrangement" with French Riviera after they closed, but the contract with which they are trying to screw me is between me and French Riviera, not some 3rd party that isn't even mentioned in the agreement!)

My bank won't be honoring any further charges from this company that also apparently has an 'F' rating on the BBB. If they try to send something to collections or make a derogatory statement on my credit record, I will gladly take legal action.

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Is Paramount Acceptance Legit?

Paramount Acceptance earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Paramount Acceptance to be a trustworthy company. Although there's a 28% resolution rate for customer complaints, which deserves attention, Paramount Acceptance is known for their high standards and safety. If you're thinking about dealing with Paramount Acceptance, it's wise to check how they handle complaints.

We found clear and detailed contact information for Paramount Acceptance. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Paramountacceptance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Paramountacceptance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Paramountacceptance.com you are considering visiting, which is associated with Paramount Acceptance, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Paramount Acceptance's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 28% of 0 complaints were resolved.
  • Paramountacceptance.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The paramountacceptance.com may offer a niche product or service that is only of interest to a smaller audience.
  • Paramount Acceptance protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
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K
10:42 am EDT

Paramount Acceptance gym membership

May 1, 2017 I cancelled my membership at VASA fitness Ogden Utah through their online system. I paid the required fee to cancel.
March 2018 I start recieving emails from Paramount acceptance stating that my card has been declined and they need me to provide them with my account number, preferably a checking account number.
The Vasa gym acct no. is different than my old one. They opened a new bogus account in my name.

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6:28 pm EDT

Paramount Acceptance Personal training contract

Paramount Acceptance will not cancel my personal training contract even though I have submitted everything they have asked for. I've had my doctor send 2 notes stating to cease training / have permanent condition. It's one excuse after another! These people are 'thieves in the night'. They are giving French Riviera a bad name. Don't get 'burned' like I have. Stay away from French Riviera and hopefully they will have to close their doors.

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9:30 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Paramount Acceptance fee for maintance change

I joined the Franch Rival spa & fitness back in 1987. Paid all the amount owed for a two for one package with my friend Carolyn Lewis Lott we decided we could use this in our later years. Last year after all these years I paid maintance cost of five dollars it changed without notice just the cost went up. This I didn't sgin any other contract for I like it the way it was. that I agreed to. The contract was breached.

Thanks,
Dorothy Eason

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12:52 pm EDT
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Paramount Acceptance Contract Scam

Over a year ago, I signed a month-to-month contract with Powerhouse Gym in Elk Grove, CA under the previous owners. After a few months time, I asked to terminate my contract with them, which they did with no hesitation. I filled out a brief letter at the counter stating my intent (which was required by the contract). The automatic payments stopped, and I thought that was the end of it.

Exactly one year later, there was a new owner of this Gym, Cedrick Washington, who hired Paramount Acceptance to manage finances for his business. Part of that business apparently was to review previous contracts and re-institute them. Suddenly, my old month-to-month contract, which was legally terminated last year, was resurrected into a YEAR-LONG contract and I started getting daily phone calls about why the dues weren't being paid.

No one cares to listen to my story about the contract termination, and I feel like I've been scammed by somebody's (intentional) accounting error. At any rate, the calls keep coming and I have been threatened with bad credit reporting and collections. More than a dozen calls to Mr. Washington went unanswered.

VERY bad business!
Daniel Long

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trunks9807
Elk Grove, US
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Jun 01, 2010 10:34 pm EDT

Hey,

I am in the process of filing against Ced's Powerhouse in Small Claims court on the basis the them not honoring my contract. I signed a 1 year contract with Powerhouse gym before they turned into Ced's Powerhouse Gym. 2 months later, I go to the gym and they tell me they no longer honor old contracts. Ced says that he bought over "the gym, not the contracts."

According to your testimony, the fact that they pulled up your previously terminated contracts means that he did have buy the contracts. Therefore he must honor my contract. If he didn't buy them, the fact that he reactivated yours is against the law.

Either way, Cedric Washington has no right to do one or the other. I need your permission for this testimony.

E-mail me: mrhvphan@gmail.com

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P
12:32 pm EST
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Complaint Description: Breach of Contract for Conversion to a Lifetime Membership? About 20 years ago, the Tenn. state law concerning spa lifetime memberships was changed to pay a onetime conversion fee of $150 and $5 a year lifetime membership fee. In hopes of a French Riviera building close to where I live, I have continued to pay the nominal yearly fee...

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K
8:00 am EDT
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Paramount Acceptance Bad service

I really feel that I am being taken advantage of and have no recourse of action. When I called in November 2008 I should have been asked where I was residing and then they could find out if I lived in the proximity of one of their gyms. Instead they have waited until February 2008 to bring this up to their advantage and want to keep us in the contract, and force us to pay $296.72 for a service we are not getting.

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8:28 pm EST
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A horrible and deceptive company with nothing but profit in mind. THEY WILL SCREW YOU. REALLY. Their scam is simple: Make it impossible to cancel the contract. They lie on the phone. They lie to get you to sign up. They lie when they tell you how to end contract. They tell you to send cancel request to the wrong address(es). It is difficult to contact them...

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S
12:00 am EDT

Paramount Acceptance I hate this guys!

So 8 months ago i joined a World Gym in Idaho. On the contract i made i put that i only wanted my membership to last for 4 months. the representative at the gym said it was totally ok if i only wanted it for 4 months and that i was not bound to be a member for any other amount of time. I remember seeing on the contract that my membership was only going to last for 4 months so rightly i assumed that after 4 months i wouldn't have to pay anymore. a few months later i found out that i was still being billed for membership at world gym. this didn't make sense to me so i called up world gym and they referred me to paramount. After talkin to paramount i found out that they automatically renew your contract after the contract period is over. i, of course, didn't know about this. I asked what i had to do then in order to cancel my membership. I was told that once i send in a fax that notifies them of my cancellation that they would then cancel it. So i sent in a fax then called to verify that they had received they said that they did. I then asked if i wasn't going to be billed anymore. they then told me that i was still going to be billed for another 2 months because you're supposed to notify them 60 days in advance of when you want to have your membership cancelled. I HATE THESE GUYS! my membership was supposed to be cancelled after 4 months but they choose to instead to prolong it without even notifying me. I hope they burn in hell. All that these people have done is lie to me. NEVER get a membership with world gym or with any gym that is affiliated with paramount acceptance.

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springcotealia
US
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Feb 12, 2011 12:43 am EST
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I am dealing with them now.. how did this all turn out?

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J
12:00 am EDT

Paramount Acceptance Poor service!

I canceled my membership with this company in April because I was moving. I made phone calls and was told I had to pay a sum to cancel my membership. This is normal. I moved but left my old bank account open to finalize other transactions. When I finally closed my account several months later I received a statement which showed that paramount had continually taken money from my account for my gym membership. I had canceled five months prior. I called to find out what had happened. I was told that the last months transaction was not paid because my bank account was closed and that I owed for that month. I explained my situation and the person with which I was speaking had no idea what was going on and gave me another person to contact. After making more phone calls and leaving more messages I was told that my contract was never canceled because I never sent in my 30 day notice. I had talked with three different people on three different days and no one ever told me about this. I mentioned this and they wouldn't refund any of my money and said that if I wanted to cancel I had to send in my 30 day cancellation and that months gym fee AND another cancellation fee. After numerous emails and phone calls I simply gave up and paid. This company does not deal honestly with its clients and gives the gyms it represents a very very bad image. I personally will never join a gym that uses Paramount acceptance as its finance collector and I would suggest the same to anyone that read this. Also I would suggest that no gyms use there services as there are numerous complaints on the internet regarding this company.

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JRK1997
Alpharetta, US
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May 24, 2016 7:28 am EDT

I have sent several requests to Paramount Acceptance and Evans Fitness Club to cancel my membership, due to the Gym did not honor the services listed on the special I signed up for. I requested the services to be cancelled through Evans Fitness Club and Paramount, still to date the company attempts to debit my account, and have the audacity to charge NSF fee's! I am in the process of filing a federal complaint against both companies. Stay clear of Paramount and Evan's Fitness Club, both use unpractical business practices.

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improdigal
South Jordan, US
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Aug 29, 2012 9:43 am EDT

I've dealt with this company before, so this time I record all calls and confirm reception of the documents they request. We have now been trying to cancel per their move policy for 7 months. We have sent the documents they requested each time, but the scam seems to be that each time, they conveniently forget to tell you a document you have to send and keep charging. The first time they told us they would cancel it based on our phone conversation. 2 months later they said we needed to send an email and that the prior peson failed to mention a cancellation fee. We sent the email and confirmed receipt. 2 months later we are still being charged. This time they said the email wasn't sufficient and we need to fax or mail a signed document. If they charge us again this time I'm preparing to file criminal fraud charges and seek class action. They have been playing this game long enough. Everyone start documenting everything!

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radical101
Abington, US
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Jun 19, 2011 1:18 am EDT

Please be aware that Paramount also operates under the name of Club Ready. I had a terrible experience dealing with them and NE 1 Fitness. Fortunately, I never signed the contract because I had changed of mind beforehand. They had my credit card number, so club ready still charged me without a signed agreement. The certified mail cancellation policy is a big scam because the letter was returned to me by usps as "addressee unknown". NE 1 Fitness cancellation forms purposely has the wrong company's name on it and club ready number is the only contact number listed on the form. So good luck trying to solve an issue with them! When I realized that both companies tactics were shady, I filed a BBB complaint and was refunded my money right away. I would not recommend doing business with NE 1 Fitness or Club Ready. Shady companies that are training their employees to be dishonest!

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Joshua63
Pleasanton, US
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Jun 14, 2011 9:21 pm EDT

I will never join a gym that deals with Paramount. They are making me jump through hoops of fire to cancel a membership although they have all the information they need. I've moved 2, 000 miles away and even the gym has called them and let them know to stop billing me. I hope they go out of business soon. The way they handle business is shady, dishonorable, and embarrassing.

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JuliaAnnx
Edmonton, CA
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Jan 28, 2011 12:23 am EST

I recently got a call from Paramount Acceptance saying that I owe over $700 dollars on a gym membership I cancelled a few years ago! I went a few years and NOW they phone me? They said that if I do not pay they will take legal action. Any idea how I can fight this?

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lawdog123
Ogden, US
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Sep 07, 2010 8:00 am EDT

rbbv3:

Learn a bit of contract law there bright one; IT IS ALSO THE SALES AGENTS OBLIGATION/DUTY TO EXPLAIN THE FINE PRINT TO THE CUSTOMER, otherwise they run the risk of having the contract voided.

Paramount is just a company who's legal days are numbered before the court's make them a distant corporate memory with good riddance!

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lawdog123
Ogden, US
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Sep 07, 2010 7:55 am EDT

Hey, smart one "Grm Rpr" learn the law before you think you know it. Pvt Vreditors CANNOT garnish a persons taxes. Apparently, you must be an employee of Paramount Acceptance Corp.

Paramount Acceptance Corp and whatever other name they choose to go by have more legal issues plastered all over the www, than, Michael Miliken, Ivan Boesky, and Bernie Madoff; combined; that should tell the average person a very important message, in addition to the fact that they just had to settle with the Idaho Attorney General for operating without a license.

And their in-house atty? An atty that specializes in collections is no more than an atty that doesnt have the skills neccessary to operate in the real legal arena.

Paramount is the most incompetent company that has ever existed and it's only a matter of time before they end up in a class action and/or under investigation/indictment by the federal government.

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tmh83
Chelsea, US
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May 06, 2010 10:39 am EDT

I joined Paramount Acceptance as well, cancelled the membership (paid the cancellation fee with a written letter), and apparently I owed them one last month payment as I didn't give exactly 30 days notice with my cancellation. The payments were being directly debitted from my checking account but I stopped that with my bank...well, since I owed them the one last month payment...they changed the name of their company and fraudulently took the money from my account rather then just sending my a bill for the last month payment. I would have had no problem making the last month payment that I owed them, but instead, they changed the name of their company (I had my bank stop the payments being given to 'Paramount Acceptenace') to 'Club Ready Inc. Fitness' and they deducted the final amount I had owed them as they had my information on file. This company is NOT willing to help their members, their sales associates are shady and unprofessional, and PLEASE share this information...DO NOT JOIN PARAMOUNT ACCEPTANCE.

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swood
Metairie, US
Send a message
Mar 11, 2010 9:47 pm EST

Whoever rbbv3 is is an idiot. You have not been in this situation. People like me who have, have seen how sneaky these sales associates are. All they want is commission, so they will tell you anything you want to hear to get you to NOT read the contract and sign it. They told me that they would sum up the contract so that I would be able to workout that day. He forgot the part about how to cancel and that it was a 2 yr contract. I asked to pay month by month and stop paying when I wanted to end my membership. He said that I would be able to do that, so I unfortunately trusted him. You would hope they would train their employees to be honest and customer oriented, but not there. I do think it was the gym, not paramount, but obviously there is an issue and hopefully the BBB will do something about it.

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TrentR
US
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Dec 22, 2009 10:51 am EST

My problem is that they make is so difficult to cancel, even after your contract has ended. I have called both Paramount and my gym, signed multiple cancellation notices, but they still continue to take money out of my account. My contract ended 2 years ago. Everytime I call, they tell me the cancellation has to be approved by a supervisor. WHAT? Until this very date, I still continue to have money taken form my account EACH MONTH from this company that SPECIFICALLY designs their cancellation policy to drive additional revenues. I understand how this works and there is not a DANG thing you can do about it. I asked for a refund and they laughed. DONT EVER, sign up with Paramount. EVER!

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12:00 am EDT
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Paramount Acceptance P.O. Box 17317 Salt Lake City, Utah 84117 [protected] My boyfriend and I were on a family plan. Paramount Acceptance is the billing company for Riviera Fitness. The plan was due to expire on November 7, 2007. My boyfriend moved to Canada. I asked Paramount Acceptance to cancel his part of the plan. I faxed 8 pages of documentation...

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Overview of Paramount Acceptance complaint handling

Paramount Acceptance reviews first appeared on Complaints Board on Aug 27, 2007. The latest review Rivera gym was posted on Jul 25, 2022. The latest complaint fee for maintance change was resolved on May 11, 2011. Paramount Acceptance has an average consumer rating of 2 stars from 14 reviews. Paramount Acceptance has resolved 4 complaints.
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Paramount Acceptance Category
Paramount Acceptance is ranked 48 among 62 companies in the Fitness Centers and Gyms category