Menu
Write a review
File a complaint
Bank of America

Bank of America review: Missing replacement debit card

D
Author of the review
5:39 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Not only do we have to deal with a fraud issue on the debit account, the replacement card was out for delivery since 10/20. it is now 10/27. They send out these cards with NO tracking numbers. they call it tracking but this is inaccurate. There is no tracking number, it goes in the regular mail. Unbelievable. Now they want to charge you $15 to get it expedited. BOA practices are questionable putting their customers in a bind and then adding salt to the wound but asking us to pay to get out card that they mailed out in the first place.

0 comments

Add a comment

More Bank of America reviews & complaints

Bank of America - Incompetent Department and Service 109
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America - claims department 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America - Communication 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of America - bad customer service 11
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Bank of America reviews and complaints