The complaint has been investigated and
resolved to the customer's satisfaction
Continental Finance LLCtheft, fraud, scam, dishonest

I am a single mom with 3 kids who is owed $ by a dead beat father over 100K. My credit was ruined by him as all bills & credit cards were in my name. I received an offer in the mail for a small secured credit card that insisted it would help me establish better credit & they would report to all 3 bureaus. I'm very skeptical over things like this so I called 1st to make sure it was a legit company & it was after doing extensive research with the BBB. They convinced me my credit rating would increase after 3 consecutive payments. I understood the 50.00 processing fee so I agreed to pay it. I needed to start somewhere to repair my credit. After paying the 50.00 that I didn't even really have to spend I received a bill in the mail that i found a bit odd. I hadn't even used the card yet & had given them $50.00. I had a bill saying I owed $247.00 yet I had not even used my card yet. I called & they told me which they failed to tell me from the beginning that since it was secured this would have to be paid in order for me to have a $350.00 limit. After reviewing the bill I also noticed all kinds of $35.00 late fee charges, $19.00 monthly charge and serveral other taxes & fee charges. A week later I ended up in the hospital having 3 major surgeries. I missed 7 weeks of work & had medical documents stating this that I faxed them to show why I couldn't make a payment. (I had already said with the monthly fees I wanted to cancel my card but they said I couldn't do that until my balance was paid off!) Not to mention I'm on the do NOT call list & they call my house starting at 7:30 am and don't quit until 9pm daily. After i returned to work & recieved a small check i sent in a $95.00 payment. (It was all I could afford) Last week I received a bill in the mail & it now shows that my balance is over $900.00, I paid 50.00, spent only $13.00 & it's over $900.00! I paid $50.00 to get a credit card, I made one charge of $13.00 for my daughters school pictures and now my credit is way worse & I'm over $900.00 in debt with this company. Isn't this usery? How is this legal? I have saved & recorded messages & voice clips from them threatening me saying they are going to garnish my hard earned wages & I can barely even afford to feed my children on my fixed income. When I try and work something out with them which I don't even feel like I should have to they disrespect & degrade me. They are inconsiderate & are extremely rude & hurtful. This company has seriously ruined everything for me. I was in way better shape before they came along and now it looks like i'm going to be involved in a law suit as they keep threatening me with one. If anyone has dealt with anything similiar please post a message. They need to be put out of business. It's unfair, dishonest & pathetic they'd take advantage of innocent people who are truly trying to repair their credit. Someone please help me. I'm begging anyone to speak up and tell their experience. There has to be a way that we can put them away and not be taken advantage of. Thank you to anyone who will respond to me or help. I truly appreciate the good & honest people in this world.

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