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RCBC Bankard

16 Complaints
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RCBC Bankard reviews first appeared on Complaints Board on Mar 4, 2010. The latest review customer service hotline agents not helpful was posted on Feb 22, 2021. The latest complaint customer service/collections was resolved on Aug 24, 2011. RCBC Bankard has an average consumer rating of 2 stars from 16 reviews. RCBC Bankard has resolved 3 complaints.

RCBC Bankard Customer Service Contacts

1800 108 881 888 (Philippines)
+63 28 881 888 (International)
30/F Robinsons Equitable Tower, 4 ADB Avenue cor., Poveda Street, Ortigas Centre
Pasig City
Philippines - 1605

RCBC Bankard Complaints & Reviews

RCBC Bankard — customer service hotline agents not helpful

paulit ulit kami tumatawag para mapalitan contact number namin magiisang bwan na sinasabi lagi ng mga agents ok na daw mag wawait nalang hanggang mamuti na mata ko wala pa din tumatawag para magconfirm nung pang apat na beses na namin tumawag dun palang nag papasubmit ng id edi sana sinabi nila un nung pinaka una naming tumawag para walang problema. lakas makaperwisyo
walang ka kwenta kwenta customer service nila wag na kayo sumubok kumuha ng card andami mas magandang credit cards compare sa kanila sobrang bulok sistema.

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    Jan 19, 2021

    RCBC Bankard — Credit card application offered by the rcbc marketer

    A marketer contacted me and confirmed I was legible for the platinum card. They confirmed all needed...

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    Dec 11, 2020

    RCBC Bankard — My housing loan in rcbc

    Hi, Good day. I would like to complain about the company rcbc and Michael Ayao (collection specialist...

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    RCBC Bankard Services Corporation — credit card

    Listen to all my calls since all are recorded. Am so tired calling from abroad for a month already and wasting my time and money running after you.. Let us do it the other way around by not paying you my remaining payables. I have been a good payor more than 10yrs with you. Spoke with blu and all.

    My name is Hazel Abella, my mobile is +[protected]

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      • Ro
        Robbie Aligada Sep 20, 2020
        This comment was posted by
        a verified customer
        Verified customer

        Last December 2019, I applied for an RCBC Card not because I wanted it but to help out the wife of an officemate who was offering it. The ga e my application also i. December 2019 before Christmas. January or February came and i received a phone call asking that i verify my sensitive personal information. As i know that this is standard i complied and answered all questions. March came and i got another call asking the same questions. I again complied. Eight months after (August 2020), i still do not have my card. And the one who tried to get me to sign up for a card said that according to the card division of RCBC i have to re-apply because it had taken more than 6 months since i applied. I was also told that I will be reviving another call for verification of my personal details. I simply said “If this bank does not know how to service potential clients, i will not ask that I’d be given the card. 3 times to get my sensitive personal information? Each call done by a different person. This people handling the card applications must be investigated by the Data Privacy Office. This is so wrong. And there isn’t even a bit of remorse from the bank personnel.

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      Aug 13, 2019

      RCBC Bankard Services Corporation — re-delivery of rcbc bankard

      Good day! I was approved of my rcbcbankard last july 9, 2019 then july 16, 2019 I got a message saying, "we...

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      Aug 07, 2019

      RCBC Bankard Services Corporation — delivery of my supplementary card with reference no. 2019-[protected]

      Several follow-up was made with regards to the supplementary card for my wife May T. Paris but unfortunately...

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      RCBC Bankard Services Corporation — credit card - dispute

      I have filled a dispute since March 2019. Just after a day, someone called me from this number - [protected], he said he is a dispute specialist from RCBC and told me that he already resolved my issue and reversed the charges on my account. next thing I know, I had my account past due and they even forwarded my account to collections. All representatives I talked to were no good, they are all incompetent. Liars and gives false assurance!!! Until now my dispute is still ongoing!!! Its already beyond timeframe that they said 7bd!!!

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        Feb 26, 2019

        RCBC Bankard Services Corporation — customer service

        By far the worst customer service ever! Look away from their offer, theres a catch! -will not reply to...

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        RCBC Bankard Services Corporation — credit card annual fee

        I am complaining about the annual fee that you have charged to my credit card. As far as I know your agent...

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        RCBC Bankard Services Corporation — visa card

        I called in a few days ago to ask why my bill was higher than expected. I found out that they charged the...

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        RCBC instaCard — unreliable product information

        i am browsing the internet regarding instacard and i came across rcbc instacard which I'm wondering...

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         RCBC Bankard Services Corporation — customer service/collections

        I have a credit card that I wasnt able to pay on time, I called customer service ASAP as soon as a I have the...

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        RCBC Credit Card — complaints investigation and fulfillment officer

        RCBC called my mobile number last Monday to inform me that my credit card application was approved.. The...

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         RCBC Bankard Instacard — unjust and unreasonable withholding of time deposit placement fee for instacard secured credit card

        I applied for RCBC Bankard's Instacard - a secured credit card that required a time deposit upon...

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        RCBC Savings Bank — advance banking hours time

        My complaint is about the banking hours time in a branch of RCBC Savings Bank at Olongapo City the Sale...

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        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         RCBC Bankard — aroogant collection officer

        credit card holder willing to pay but collection officer was so rude that the collection officer hang up the...

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