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Credit Union of Colorado
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www.cuofco.org
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Credit Union of Colorado complaints 1

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10:48 am EDT

Credit Union of Colorado Failure to issue chargeback

I ordered 2 benches online from a company in Chicago. I requested a specific color of vinyl. When the benches arrived, they were not the color I ordered. I immediately contacted the merchant, who steadfastly denied any liability and refused to work with me. I returned the benches at my own expense, and I notified CU of CO that I was disputing the charge to my VISA card. It was temporarily reversed, but the credit union later changed its decision, and re-instituted the charge. I attempted every avenue to work with the credit union, to no avail.

VISA rules require that a charge-back be issued if the merchandise was not as described or ordered, AND the customer returned the merchandise. For some reason, the credit union felt that VISA's rules do not apply to it, and that I should pay for merchandise I no longer have. I also discovered that the merchant had violated other VISA rules, as well as the Truth-in-Lending Act, and therefore did not deserve to be paid. This, too, was ignored by the credit union. I have asked the credit union to submit this case to binding arbitration through VISA. I am in the process of finding an attorney to file a bad-faith claim against the credit union for its failure to represent its member in good faith against a fraudulent merchant.

I had been a member of this credit union since 1974, when it was the Colorado State-Employees' Credit Union. I have now moved all my accounts to a local bank.

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Is Credit Union of Colorado legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Credit Union of Colorado to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Credit Union of Colorado is known for their high standards and safety. If you're thinking about dealing with Credit Union of Colorado, it's wise to check how they handle complaints.

Credit Union of Colorado earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Credit Union of Colorado. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Credit Union of Colorado has claimed the domain name for cuofco.org for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Cuofco.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cuofco.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Credit Union of Colorado and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Credit Union of Colorado protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Credit Union of Colorado appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
  • The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
  • Credit Union of Colorado offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

Overview of Credit Union of Colorado complaint handling

Credit Union of Colorado reviews first appeared on Complaints Board on May 16, 2016. The latest review Failure to issue chargeback was posted on May 16, 2016. Credit Union of Colorado has an average consumer rating of 1 stars from 1 reviews. Credit Union of Colorado has resolved 0 complaints.
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  1. Credit Union of Colorado contacts

  2. Credit Union of Colorado phone numbers
    +1 (800) 444-4816
    +1 (800) 444-4816
    Click up if you have successfully reached Credit Union of Colorado by calling +1 (800) 444-4816 phone number 0 0 users reported that they have successfully reached Credit Union of Colorado by calling +1 (800) 444-4816 phone number Click down if you have UNsuccessfully reached Credit Union of Colorado by calling +1 (800) 444-4816 phone number 0 0 users reported that they have UNsuccessfully reached Credit Union of Colorado by calling +1 (800) 444-4816 phone number
    +1 (800) 269-6906
    +1 (800) 269-6906
    Click up if you have successfully reached Credit Union of Colorado by calling +1 (800) 269-6906 phone number 0 0 users reported that they have successfully reached Credit Union of Colorado by calling +1 (800) 269-6906 phone number Click down if you have UNsuccessfully reached Credit Union of Colorado by calling +1 (800) 269-6906 phone number 0 0 users reported that they have UNsuccessfully reached Credit Union of Colorado by calling +1 (800) 269-6906 phone number
    TDD Service
  3. Credit Union of Colorado emails
  4. Credit Union of Colorado address
    1390 Logan St, Denver, Colorado, 80203, United States
  5. Credit Union of Colorado social media
Credit Union of Colorado Category
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