Continental Finance complaints 56
This company is a rip-off and a scam!!! Their cust. service is a joke and a complete waste of time because in their own words-"we dont have a customer service!!!" they harass you and are ignorant. I run a call center and believe me, i will spread the word that this company is a waste. So take this as your notice- cancel my card or i will file charges against you in a court of law in my state!!!!!Read full review of Continental Finance
I would like to know where Continental Finance Credit Company finds the people that work for them. Ever since Septembe my husband has called to change the payment date on his credit card and every month they say that they have no record that we have even called to have the date changed. Every month, even though the account is current , they have charged a...Read full review of Continental Finance
I filled out and application for a continental finance card,on they website the card came seven days later. The first time i charged was for twenty four dollars. The next week I receive a letter from them saying my account was closed, first of all you suppose to get a three hundred credit limit, in the letter they said i owed them money for two hundred and...Read full review of Continental Finance
Please be aware of this company... On 8/17, i was given authorization from a friend to use his checking account to pay my credit card first initial payment to your company. The transaction was completed. Unfortunately, on 9/27 i received an email from my friend stating your company had deducted $58.95 a western union payment out of his checking account...Read full review of Continental Finance
I was expressly told that if I didn't activate this card upon receipt it was null and void. I called after reading a complaint on this site to the 302-456-1930 number in the complaint and decided I didn't want this card and was told don't activate it and it will be okay. I've never used this, but now have an inquiry on my credit!!!!!Read full review of Continental Finance
i applied for a credit card and i have never even activated it and they sent me a bill for 247.00 for the card and only leaves a little credit I do not and will not activate this card and they demanded there money two weeks after i apply for the card . I feel if i dont activate it then i have nothing and they have nothing am i not rightRead full review of Continental Finance
Last month I had a problem with this company. They sent me a bill charging me a late fee and an added fee after the payment had been made. I have my payments sent by my bank so I was able to go in a get a copy of the check cashed by Continental Finance and email them a copy of the check. They corrected the problem but I'm sure they had already sent thi...Read full review of Continental Finance
Continental Finance - unauthorized charges!
I saw the advertisement for a credit card to rebuild my credit in Ocotber 2007. After completing the application, I was not told of any account processing fee of $99.00; Program Participation Fee of $89.00; Annual Fee of $49.00; and Account maintenance fee of $10.00 before getting the card. I just received a bill in the mail from Continental Finance Company, LLC, which states that I owe $247.00 before I even got the card. I still have not received the card but yet I owe this. I even tried to call the telephone numbers on the credit bill, only to find out that I need to call other numbers. After I called the other numbers, again I cannot even talk to their Customer Service about the bill.
To all those that have been wronged by CFC: Following is a copy of the complaint I sent to the Better Business Bureau and will be sending to the following: Continental Finance Company, LLC Ms. Beverly Knotts, Principal P.O.Box 8099 Newark, DE 19714-8099 FAX: 302-454-7952 BBB of Delaware 60 Reads Way New Castle, DE...Read full review of Continental Finance
Continental Finance - fraud & deception!
BEWARE OF THIS COMPANY!
Closed account and paid payoff balance a month ago. Still getting bills with balance and late fees. The worst customer service... very rude and unprofessional.
Continental Finance - credit card fraud
they billed me before i ever got my card and over charged me with over limit fees within the 1st 10 days I had my card and don't have any vaild customer service phone#'s to call in about my complaints and about my account...every time I tried to use it says my card is not active..this has been a big heachae for me..please don;t let anyone else order these on line...
Continental Finance - declining card
I ordered the credit card online. After receiving it for a $300 credit limit., and after all the fees they want to charge, I had $75 available. So, I made a $100 payment. It went through bringing my available credit to $175. I tried to use the card 3 times, and all 3 times it was declined. Now how is that possible if they took my payment, so whats wrong? I tried calling the customer service number on the back of the card, it prompt me to call another number, and after being on hold for 10 minutes. the phone hangs up... I tried this process over and over again.
Continental Finance - these people don't want to help you
They do want to separate you from your money, however.
I had no problems the first three months, learned the hard way about paying with a check and then started paying with a debit card. Until two months ago, before I even tried to use it, the automated system tells me that the debit card I used prior is not valid. Uh, it worked just fine right before and five minutes after the call. Same thing with my husband's account. That way, you are forced into paying with a check, hence the seven day hold on your funds and bogus fees added.
Another new scam they have going is that when you go online to pay by check, doesn't matter what time it is, it will not allow you to schedule until the next day. In my case, the next day was a Saturday, which is not even a bank business day. They did manage, however, to report to Experian the same day, that my card was overlimit due to their fees they tacked on the same day. I did fax a letter to the Delaware AG, as well as the contact person listed on the BBB site, and I noticed that the fees were reversed and my account closed as I requested.
If you don't have great credit, but not horrible (mid 500s to low 600s), there are much better options out there..Orchard, Merrick, even Tribute Mastercard (who raised me from $300 to $1000 in one year and I have never paid a single overlimit fee/late fee, nor do I get charged for paying online).
Stay as far away from Continental Finance as you can. For the headaches, the $10 a month, and the constant autodialed "reminder" calls, they are not worth it, especially for a card you can't get cash from or use at a gas pump.
Continental Finance - poor service!
I recently am a new customer with Continental Finance Company and they took an ACH payment out of my bank account 4 days prior to when I scheduled it for. They charged me a $30.00 check return fee, a $30.00 over balance fee, and a $30.00 late fee.
There is no reason a company should ever pull money from an account prior to the authorized date.
I applied for a card almost 3 weeks ago and was approved. I have not yet received my card yet. I have tried unsuccessfully to get a hold of a customer service rep., but the only phone numbers provided are automated numbers. I've gone to every website associated with the credit card, the credit card co, and the bank (First Bank of Delaware) and have...Read full review of Continental Finance
I ordered Continental Master Card on line on December 8,2006 and received the card shortly thereafter. I received a notice of charges and payment due of $50.00 before I activated the card. There were $247.00 in set up and other service charges on the card leaving $53.00 available credit. I made a purchase of $47.08 at office depot on 12/30/06 and no other...Read full review of Continental Finance
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