The gas hot water heater does not want to light at all. This situation has been occurring every 2-3 months. After calling the company, the company advised to call a licensure plummer. The labor for the plummer is $200 which is ridiculous. The gas hot water heater was purchased in 2011 and is still under a 6 year warranty. I'm not understanding why keep replacing the part when it continues to fail. The company is not honoring the warranty at all. Something needs to be done about this situation.