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Wendys / bad service, wrong food, bad attitude

1 Highway OneRehoboth Beach, DE, United States Review updated:

They almost always forget to give you something in your drive thru order, even when asking them direct for it. If you ask for ketchup for your fries, they give you attitude and dirty looks. If you don't check your order before driving away, there is always somthing missing you paid for. This was over a several month time period before I gave up on their lousy service. Fresh Burgers... YA RIGHT, burnt food, cold hard fries. Talk to the manager and he could care less. Conveniently, Wendy's website has no way to file complaints. Hopefully now that Arby's has bought them out, they will improve some. HOPEFULLY! I'll go back to McDonalds.

Ja
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Comments

  • Ja
      5th of Jun, 2008
    0 Votes

    They almost always forget to give you something in your drive thru order, even when asking them direct for it. If you ask for ketchup for your fries, they give you attitude and dirty looks. If you don't check your order before driving away, there is always somthing missing you paid for. This was over a several month time period before I gave up on their lousy service. Fresh Burgers... YA RIGHT, burnt food, cold hard fries. Talk to the manager and he could care less. Conveniently, Wendy's website has no way to file complaints. Hopefully now that Arby's has bought them out, they will improve some. HOPEFULLY! I'll go back to McDonalds.

  • We
      15th of Jan, 2009
    +1 Votes

    Try a differant Store..Don't judge the company on one store.

  • An
      4th of Apr, 2009
    0 Votes

    The thing I never understand about customers is that no matter how badly they've been treated, they continue going back to the store.
    Try some other place, I'm sure it'll be better.

  • Ac
      15th of Nov, 2009
    0 Votes

    Amen!

  • Ac
      15th of Nov, 2009
    0 Votes

    Cold hard fries, bad attitudes, in this economy we got choices, bye bye Wendys!

  • Ac
      15th of Nov, 2009
    0 Votes

    Hello McDonalds! You got better coffee too!

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