Walmart Family Mobile / walmart family mobile has poor cell service
Never tells you the last payment is cash only +83 cents to be paid at store and you have to know how much you owe. It took me 6 hour to figure this out.the employ’s at the store don’t even know this apparently. no option to continue to pay on line, mail a payment in, or make final payment with a charge. once you transfer your phone # your online account for paying is deactivated instantly and so is your ability to contact them by phone.only automated service that connects to a person with an active phone number under their plan which you no longer have once you leave their plan.
they also don’t tell you that the service you get is not at the same level as regular t-mobile. calls, voice mail and text can come in hours or days later. service often jumps from 4 bars to emergency calls only in the same location in seconds, and it could take an hour for you to get a call out. they tell you they are working on the tower and it should be fixed soon. actually this is their service quality because the tower is up to the limit and regular t mobile customers get service first.
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