SUBMIT A COMPLAINT

Vodacomweekly subscriptions I didn't apply for

I have been a customer of Vodacom for a good few years now and always admired the service I received. Recently I played the play everyday promotion and won one free song download. when I clicked on the link to download the song, I got an sms to say thank you for subscribing to a weekly 3 pack of songs at R9.99. I have call the call centre and they advised me to send an sms to 31050 saying "STOP ALL" and the subscription would be cancelled. it has been two weeks now and I am still being debited for this R9.99 a week. I need this canclled and my money refunded to me as I did not agree to any of this.

Mo
Jan 09, 2017

Post your comment