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Autopage Customer Care Service

1
Complaints111
Pending0
Resolved1

Autopage

2 Augrabies Road, Waterfall Office Park; Bekker Road
Midrand
South Africa - 1685

Customer Support Phone Numbers

Mon7:00 AM - 10:00 PM
Tue7:00 AM - 10:00 PM
Wed7:00 AM - 10:00 PM
Thu7:00 AM - 10:00 PM
Fri7:00 AM - 10:00 PM
Sat7:00 AM - 10:00 PM
Sun7:00 AM - 10:00 PM
GSM service provider in South Africa.
POSTAL ADDRESS: Private Bag X82; Halfway House; 1685
Plus

Autopage Complaints & Reviews

Autopage / cell phone contact

Si
Simphiwe Xulu on Sep 26, 2018

I purchased a cell phone in 2010 and the contract was for 24 months. After 24 months i upgraded the contract for another 24 months which was up until 2014. I then stopped using the contract in 2014 but i now keep having these bills from autopage of which i no longer receive any benefit...

Altech Autopage / payment due

Pj
Pjoygia on Sep 19, 2018

Received an email from an Attorney obo Autopage. Have on numerous occasions previously emailed Autopage/Vodacom as my cell phone account was closed over 1 year ago! Despite this, I have received statements and have duly paid. Apparently I owe R1610. This is incorrect and the attorney has not...

Autopage / incorrect payment initiated

A3
[email protected] on May 18, 2018

074 890 1262 Please note that you have received a payment from FNB account on the 2nd of February 2018 of the amount of R870.00, which was intended to pay this telephone account. Our account was transferred to Glocell, FNB only has Autopage Cellular linked to their online banking. Thu...

Altech Autopage / contract

El
Ella Huisamen on Dec 4, 2017

In 2015 I called and asked Altech to put a softbar on my data contract. Three months later I received a bill for almost R13000. I could not afford to pay that amount at once and was directed to Nudebt for monthly instalments. This I have done via debit order. Now today, I received an sms in...

Autopage / non existent contract

Po
Pontsho Mohlala on Aug 31, 2017

Altech Autopage has been telling me that I took out a contract with them that I never did. They must send me proof of the documents that I signed or just leave me alone. I have previously communicated with the company and they always go silent when they have to give me proof. I have...

Autopage / nashua contract

Sb
Sbongilem on Jul 7, 2017

Good day please follow-up on emails below that were send for my contract to be cancelled. I finished paying my contract, from Nashua side they didn’t cancel the contract after I called and send emails for cancellation. Nashua company was closed and I'm not sure what happened after...

Altech Autopage / illegal debit order

Vu
Vukani J. Mzobotshe on May 25, 2017

I was offered an Airtime contract by Autopage over 8 years ago. In our telephone conversation I mentioned that I am only taking contract on conditions that, should there be any reason for me to cancel the contract, I should be able to do so without any extra charges. They broke the...

Altech Autopage / Tablet huawei 7 contract

Ta
tablette on Jan 18, 2017

Good day Kindly assist me with this query. . I took a with tablet huawei 7 contract autopage in 2014/01.. Was supposed to be 2 year contract, in 2016/02.. I sent email to tell them, to ask why they are deducting money as my contract is for 24 months.. And according to me january ...

Autopage / Expired contract

Ch
Charity Mashilo on Jan 13, 2017

I had a two year contract with altech autopage which ended more than a year ago and the number has even been disabled, please can someone tell me why autopage now say I owe money for the actual phone which was part of the contract and sending rude lawyers to call me ? I received the phone...

Autopage / Payments not refunded

Ma
martin louw on Dec 7, 2016

Mtn Jack ref nr 245467774 and legal department ref nr 13366907. For tel nr 0837146690. We have made payments into auto pages account, but our cellphone number was blocked due to no payment . Now we understand that MTN has taken over the contract but our money is paid into your account. Why...

Autopage / Mobile service provider

Ch
Charmaine Brits on Nov 17, 2016

We have been auto page customers for the last 7 years, beginning of october our lines were blocked for non-payment. We were then notified that we have been paying into the wrong bank account for 7 months! We should pay mtn not autopage. I submitted all the proof of payments to request a...

Altech Autopage / Fraudulent debit orders

Ma
Mandy McDowell on Sep 24, 2016

Our accounts were transferred to mtn on the 18th feb 2016. At the time we did not have debit orders attached as they had on 4 (Four) occasions in the space of 12 months debited amounts of over r 2000-00 from our bank account on a fixed account totaling r 597-00. At the time of transfer...

Autopage / Threatening sms about an outstanding bill which does not exist

Lo
Lorraine Van Dyk on Aug 29, 2016

The following number send me twice a threatening sms about an outstanding bill for r 60. 00 that does not exists. I did some google research and it seems the misuse of an "archived" mobile number. Archiver. Rootsweb. Ancestry.com › norcal › 1997-101. Oct 30, 1997 - norcal-l archive...

Autopage / agent rudely hung up on me (autopage-0878250448)

Th
thandekalaura on Jul 4, 2016

On the 4th of july 2016 @ 10:16, i called autopage on 0878250448, to make an inquiry, about the two sms that were sent on my phone, which stated that i had failed to honor my obligation payment of r269.87. An eft had been done on the 27th of june 2016. The agent that responded, refused to...

Autopage / Billing of internet usage

Li
Lindrish on Jun 6, 2016

I am complaining about my IPad billing for April and May. My April billing is R13426.04 and for May is R5686.74. My internet account was closed on the 10 of April, on that date I received an email of the estimated amount in usage as following. Autopage Alert: Dear Customer, please note that...

Autopage / id theft/fraud

Ja
Jaims Art on Apr 19, 2016

My husband has been harassed in the last few days for money outstanding on a cell phone contract which we didn't take out and have no knowledge of at all. The first we heard that we owe money was when we got a message on the weekend from Norman and Bisset (who are not helpful in resolving...

Altech Autopage / Altech autopage/contract

Ro
Rowen08 on Mar 14, 2016

I cancelled my contract with Altech Autopage on 01/09/2015 and the following month was debited for over R3k for data usage. I took this up straight away with Tato Tladi who is one of the managers there and said I dispute the data usage. I then reversed the amount that was debited and asked...

Altech Autopage / Billing a disaster

Ja
jamie1905 on Feb 29, 2016

I have a contract with them since last year november. I have a debit on the account for the last day of every month because my salary date is the 25th but when da 25th falls on a weekend autopage takes the money the friday and our salary isnt in then so anyways I make payment on my aacount...

Autopage / Laptop

Re
Reviewer47048 on Feb 26, 2016

I have given my laptop for repairs and was advised it will take 4 weeks. It was booked in the 1st week of december. To date no feedback and no laptop, 3 months gone by with not even an email. I have been overcharged for the product then refunded. I went to westville, pavilion to enquire...

Altech Autopage / Waiting to claim from insurance almost 3 weeks and no feedback

Mo
Monique Ohlson on Feb 4, 2016

I took out a contract october 2014, as a gift for my mom. On 16 january 2016 she lost the phone. I phoned in to block the device I got a reference number and had to wait 2 - 24 hours before I could get an itc nr, on the 20th I phoned in again as I was still waiting for itc nr, the lady who...