The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Vodacom - Sony Smartband Talk / incorrect advertising whereby customer must pay.

1 Ladysmith, South Africa

Towards the end of MArch 2015, I took out a contract at Vodacom office in Ladysmith, Natal. The brochure stated: Sony Xperia Z3 Smartphone + Sony SmartBAnd Talk SWR50. We received the phone with SWR30. When I queried this, I was told that there was a mistake in the Brochure. I have tried to call the Vodacom Customer service and have been told that they will transfer me to the complaints line but then i get cutoff. So are we saying that a company can advertise one thing that i as a customer has signed for and expected but do not deliver on the promise that they make as a supplier.

Vodacom - Sony Smartband Talk

Apr 30, 2015

Post your comment