Vodacom / no client service for corporate clients

Midrand, South Africa

There is NO place where corporate clients can go to get problems resolved. Customer care says they cant help because it is a corporate account. They then also have to phone through the same terrible telephone service to get hold of someone at the corporate department to help only to also have the call dropped by an ### that picks up and puts down, i have to assume because he doesn't feel like working.
Can vodacom please create a walk in business customer care with a direct line to where it matters. What is the point of spending R10 000 per month with them and being neglected and ignored when you have serious problems to resolve

Feb 10, 2015

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