Vodacom / just 4 you bundles

South Africa

Good day, please advise if the just 4 u bundles are a hoax? Twice now I have activated the 60 Vodacom to Vodacom everyday for 7 days @ R45.00 offering and not received these minutes every day. I have contacted Vodacom and keep getting referred to the next person. Today I spoke to Pamela, call reference number [protected] and was told she needs to escalate this to the finance department but cannot tell me how long it will take for them to call me. I asked does this mean it could take anything between a day and a few weeks and she said she does not know. I have also had the last consultant (Ref no [protected]) tell me that my account is in arrears, this has been an error on Vodacoms side and I was told weeks ago that it will be resolved. How can this be so hard??? Please can someone just resolve this and allocate me my lost minutes for the 2 weeks.

Oct 19, 2017

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