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Verizon Communications / wireless service/ lack of customer support

1 Portland, OR, United States

Service outage- Oregon area, cannot reach anyone to find out information. No postings on website, short call hours to submit info on an outage. We pay a lot of money for a service and than little to no support service when it's not working. This is not acceptable. The website is of no help. The supposed 24hr chat, well they just cut you off with no text back. Why would you only have 5 topics. A business like verizon is very complex so how can it be summed up to you only helping customers in only 5 areas.

Ak
Dec 27, 2018

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