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Verizon Communications / the whole enchilada

United States, Portland.oregon Review updated:
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I opened a account went in to store to pay my bill of $430 and pay 240 to pay off a phone . Customer service rep came over and said my account was frozen by there fraud department..called fraud people they wanted a photo copy of my account. I.d did that. They said it was verified then we had some words don't let me forget they cut my service without a word to me..lady at store had to give me back my $$ well after I told fraud agent to f..k y.u she demands a piece she f mail proving address.. did that but it can't end there they want to see my whole bill. What there is personal info they could led see but they have no right to.i did all they ask I will be filing a class action suit ..any body feels that they did you dirty email me at dennisspence449@gmail.com yea buddy.
Feb 15, 2018


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N  15th of Feb, 2018 by 
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seems a big scam to me
first if you paid off your bill with no problems ( never late) than why is this gone to there fraud dept?
you got new phone ( seems it was mentioned) ok new service on phone no problem
no reason for them to play judge and jury on you
not like your trying to steal service ( my words)
personally I would file a complaint with the better business bureau
was this a corporate Verizon store or a franchise type reseller?

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Verizon Communications Logo Verizon Communications
Customer Service
1300 I Street, NW, Suite 400 West
District of Columbia
United States - 20005
+1 212 395 1000
+1 202 789 1432
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