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UPS / deliveries

1 Marrero, LA, United States Review updated:

I ordered a 250 lb treadmill that was to be delivered by UPS FREIGHT, when I called to schedule this, I was informed that there is only 1 (ONE) person on the truck (driver) and he will not come up steps to deliver this item on my porch. ( my house is raised 4 ft., so it's only 4 (FOUR )steps).
I can understand if this was just the "normal" UPS delivery like packages, , , but come on, this is the FREIGHT line.. which is used for BIG/ HEAVY ITEMS, so why don't this line have a 2 (TWO) man crew on their trucks???
So now my only option is to let them just put it on the driveway/sidewalk (since I don't have a garage) until I figure something out. What if I was an elderly person? Handicap?
I feel sorry for ANYONE who has to use this company for Christmas deliveries!!! Since this item was an award given to me, & I had no control of the shipment co., I'm basically screwed at this company's mercy.

Nov 1, 2016
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  • Wi
      1st of Nov, 2016
    +1 Votes

    You do not want to carry a 250lb item up 4 steps and can not figure out why someone else doesn't either? They are not required to bring anything up steps.

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