The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Troybilt / lawn mower repair

1 8040 Dani Dr Fort Myers, FL 33966Lehigh acres, FL, United States Review updated:
Contact information:
Phone: 239) 896-1940

I bought mower they say ( buy ext warranty it is easy if anything happens just call 24 /7 we will pick it up fix it and return it fast n easy ... NOT did I say Not so 1 st time I called them they call allied who set up to pick up, and I must call allied to confirm, , a week later allied still not answering phone or returning message lowes can not get through to them then day before pick up we both get through to them pick up day I stay home all day NO show on thier part lowes says they will be there in 24 hours I saty home 2nd day NO show finnlly my call goes through to them again pick up in 3 days they show, person lifting my riding mower onto truck ( I offered to help he says no then drops my mowers half off tuck lift then says help me .. I do so ok end of 1st time Now we are on
the 2nd time call lowes the now say call this other waaranty company BTTW Warranty did so the say TB mowers will pick up I stay home all do they do not show and lots of bad reviews on them so BTTW says 5 days later we have solar power mower inc will pick up I stay home all day they are a no show NOW it is really bad you have to call all they companies your self and still a week and a half nothing 2 days off work ?????? I am waiting to see how this will all end

Ji
May 20, 2015
Sort by: UpDate | Rating

Comments

  • Ja
      21st of Sep, 2017
    0 Votes

    Agree we having night mare with BTTW 200 bucks for warran btyought from Lowes who promised too they would pick up and fix it if anything went wrong? ( it aint so, they don't' want to fix anything) but first they took to local company, BTTW wont respond and if we want our rider now after two weeks I am having to pay 271 to get it back as yard looks like jungle. Advise people DON'T BUY Warrantees from Lowes or Home Depot. Save that money put in jar and then go to a local place that has good refernces, you will save money.

Post your comment