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TiVo / no refund!

1 United States Review updated:

After paying for a 1-year subscription to service, the TIVO stopped working. Seems like a normal enough thing to me, so I cancelled my cable (because I don't watch a lot of TV), and went on my merry way. Didn't think that I would continue to be charged $12.95 a month for service I wasn't using. Well, I thought wrong. 14 months later, when I called about the problem, I was told that in my 1-year service agreement, somewhere in there, it told me that I would be automatically renewed to monthly service, without my permission. Beware, customers, because TIVO cannot give refunds, or so I am told.

Is there anything I can do about this?

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Comments

  • Je
      6th of May, 2009
    0 Votes

    Read the contract and terms and conditions next time and look at your credit card or bank statement? You waited 14 months to contact them? You didn't notice the money coming out of your account?

    Please send me your bank info...I will only take out $5 per month...I guess you won't miss it!

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