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CB Telecommunications TiVo Solutions Complaints #22-41
TiVo Solutions

TiVo Solutions review: refund for double billing

A
Author of the review
1:02 pm UTC

I ordered a new TIVO (my 3rd) and had many issues hooking it up. When I received my AmEx bil I noticed that I was being billed for two TIVO svcs. When I called the cust. svc # I was told that unless I can illustrate that I called to cancel the other svc, I would have been billed until I got confirmation of cancellation. I want a refund for the redundant svc. billing.

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amex bill billed cancel confirmation cust. svc hooking illustrate issues refund tivo
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    +1 (916) 473-5252
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    +1 (877) 367-8486
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    Customer Service
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    2160 Gold Street, San Jose, California, 95002-2160, United States
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    Jun 02, 2026
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