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Tim Hortons / swap card

1 Central AveWindsor, Ontario, Canada Review updated:

My wife got me one of the swap cards that Tim Horton's are advertising. The card you never need to carry money if you have the card. The wife put $40.00 on the card, and on the way to work I stopped off at the Central Ave shop to get a coffee. I was waiting for about 4 minutes, when the server asked for the money, I told her I had $40.00 on the card, she said it would not work. In the end a friend from my work paid for it. I was really embarrassed. I have sent 2 Emails to Tim"s over the last two weeks asking them why I could not use the card. They have not even replied to me.

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Comments

  • Ka
      13th of Sep, 2008
    -1 Votes

    i have have a real ishue with you. i come in to tim hortons twice a day for the past three years. evrythings was fine until the past couple mounths. they never get my order right anymore.its not that hard just a medium coffee with small cream. now it is halp cream.it might not be a big deal to you but it is a big hassel to go back into the store everyday and ask them to remake my coffee. the adress for this tim hortons is 6815 central AV. thank you very much for your time!

  • An
      3rd of Oct, 2008
    0 Votes

    I have one of those cards too and never use it because I find that seldomly the staff know how to use it.

  • Ly
      3rd of Nov, 2010
    0 Votes

    maybe there machine was down that day

  • Br
      14th of Nov, 2010
    0 Votes

    The very same thing happened to me & though i'd hate to believe that Tim's employees are swapping the cards it's exactly what happened. I got a $50 card in excange for some work i did & was really looking forward to using it for at least a few week, but after a few trips to Tim's I received my card back and was told there was only 14 cents on it. When I looked closer at the card I realized it was not my card at all. This is the sad reality at all places of employment & people steal what is available...at Tim's it's cards, winning cups & supplies. Shame that a formal complaint does not even warrant a response.

  • Me
      5th of Mar, 2011
    0 Votes

    i find these comment interesting not only do you have the choice to swipe the card yourself but when loading a card tim horton always ask if you would like a recipt to prove a copy of your purchase. we are unable to take any money that is on a tims card off once it has been loaded on, so the only thing we could use it for is in store purchce and if you work in a dounut shop would you really like to purchase a dounut when you have them availble for free. when tim card are loaded they must have interent to load up just as useing debit card if there is a poor qualtiy of any sort it will have an affect on it being loaded proplerly so in regards to that it takes a long time track down the transactions that was made as well waiting on other people to check out the code on the back of your card to get your purchase history. so please keep in mind these few things not only do we have to sever you a high qualty sevrice for making a two dollar purchase but we deal with hundreds of coustmers who treat us just like you have, this is a fast paced job with little pay these poeple are amazing for what the do on a daily bases every store has they same rules... but dont worry will still have your coffee ready for you in the morning no matter how cranky you are.

  • Jo
      20th of Jun, 2014
    0 Votes

    Hi I was just wondering where are the ottawa redbacks tim cards can tell if guys made any because I checked everywhere can u can call me or email at jj.miner@hotmail.com or call me 613-316-5772 ok john.

  • Jo
      20th of Jun, 2014
    0 Votes

    Where are the are whereredbacks tim cards i cannot find them anywhere in ottawa ontario

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