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The Brick / furniture delivered broken

1 Peace River, Alberta, Canada Review updated:

We prchased a 3000 dollar bedroom suite, the delivered product was all smashed, sent them pictures they said they would replace this junk, they delivered (sic) new stuff today in worse shape than the last admitted the dresser had fallen over, but they still brought it. Called Peace River asked for manager said he wasnt in and would get back to me this has been going on six weeks now

Sh
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  • No
      15th of Dec, 2008
    0 Votes

    Oh my...the salesman told me that they would forward my complaint on to the manager (in the Peace River store) on the Monday (today). I ended up having to call there as no one called me and right off the bat he started accusing me of ruining the furniture and was not helpful at all. I am no trying to decide my next course of action which I think will be gain as much info as possible, try to talk to someone higher up etc etc. Keep me posted on what is happening with your situation on here. PS I have not heard anything good about the management in PR...besides the fact that the product seems to be crap. Thanks.

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