crappy quality furniture
A copy of email to the brick: The brick [protected] avenue Edmonton, ab t5m 3s2 Fax: [protected] [protected]@thebrick.com Dear mr. vice president, Hello there. my name is roslyn allen. I recently purchased nearly $4000 worth of furniture from the brick – a couch set and a desk with hutch. I am writing to express my extreme displeasure at the quality of the...
Read full complaint and 11 commentsdelivery/product/personnel - one big problem!
The following correspondence was sent to the recipients aug 25 and I still have yet to receive a reply. Think twice before you buy from the brick! Sent to: [protected]@thebrick.com and the regional vice president, west at the brick head office I am forwarding to you all correspondence sent to various departments over the last couple of days and I have yet...
Read full complaint and 25 commentsservice is absolutely unacceptable
We purchased a couch on and two chairs on April 16th 2006 from the Brick at 3451 Sunridge Way N.E. Calgary, Alberta we were told 4 to 6 weeks for delivery. It has now been 12 weeks and we still have no chairs. We were told that the furniture would be delivered on June 14, 2006. That day came and went and we did not have any furniture delivered that day. I...
Read full complaint and 9 comments
Replied
7 months to wait for 2 chairs
The following email explains my complaint. I have sent this to various executives at the Brick and I am not getting a response. I sent this note originally on May 2nd after we received the wrong colour chairs as I describe below. I deal with Natasha at the Brick superstore in Mississauga and she arranged for the correct colour chairs to be ordered and...
Read full complaint and 64 comments
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