she is absolutely correct!!! Most of you complainers haven't a clue, you are only complaining over your own ignorance! Blame it all on the salesperson that didn't inform me of that policy, they just took our money and ran. Please!!! In most cases, you just didn't listen, read, or inquire while you gave them your money!!! Do you honestly think that salespeople want to upset their customers? Is it really the customer service people that deserve to listen to your childish whinning when you just never listened, read, or inquired. Salespeople thrive on repeat business not on quick 'wham bam thankyou mam' deals. If you try being polite with people they will try harder to resolve your issue.
Granted, most efforts made by any employee with any high volume company are usually subject to human error. Mistakes do happen, and sometimes they happen more than once.. so suck it up buttercup!!
You know, if you weren't so hell bent on not paying the retail price and actually listened, read and inquired, you probably woundn't have half of the issues you have.
YOu really have no business being rude to anyone. You say you will never shop there again? I am sure they hope with your disrespectful attitude you don't!! Think about it! Perhaps, if you took a step back and honestly looked at the whole deal in this rat race, you really haven't lost anything. Life doesn't have to be that upsetting!