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Telkom SA SOC / upgrade of adsl line mrs I m ferreira

Despatch, South Africa
Contact information:

In november 2016 I upgrade my adsl line to a 40gb line and the person at baywest mall port elizabeth informed me that I can get a new modem as soon as my upgrade is done

As from december 2016 I pay for the new upgrade but did not received my modem.In january 15 2017 I went to the same branch to get my modem and they informed me there is no modems available but they will phone me but two weeks later no phone call was received.

My info is as follow

Mrs im ferreira
3 mattheus street
Despatch
6220

Account number [protected]
Telephone no 933 3154
System no [protected]

It is unacceptable to wait two mouths for a modem and payments is done,
So you stealing my money because there is no service.

Al
Jan 27, 2017

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