SUBMIT A COMPLAINT

Telkom / landlines [protected]/[protected] (adsl)

Kempton Park, ZA
Contact information:

I am a client of Telkom registered as business and Private .I would like the Ombudsman to investigate the number of complaints I had over the past year- on both lines please. For the past month I had been out of business due to poor /non availability of services. Earlier this year I caught a contractor to Telkom who sabotage the lines to generate business in the area. I reported the matter to the Fraud section as well as individuals in Telkom - Again since yesterday the adsl was out of order and was advised it is a rooter problem due to lightning. I purchased a new rooter and installed it and with huge effort now has internet but the emails does not send. I drove to the dp box and found Mike from Bytes who told me all cables are rotten in the area and I need to live with the frustration of poor service. Telkom Foundation claims it is committed to better the economy but it starts with Customer care. Kindly investigate and provide feedback I have pictures of the cables that was cut if needed Kind regards

Ko
Nov 29, 2017

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