Target review: very disappointed in target policy 88

That stuff has been posted already, good re-post

Gregg "If you squint I look like Alec Baldwin" Steinhafel
Gregg.Steinhafel@target.com
[protected]
fax: [protected]

Assistant:
Denise May
Denise.May@target.com
[protected]

Phone numbers for his direct reports, inside...

Bart Butzer, VP Stores: [protected]
Christopher Perrigo, VP Target India: [protected]
Doug Scovanner, EVP Finance & CFO: [protected]
Janet Shalk, EVP Target Tech Services: [protected]
Jodee Kolzak, EVP Human Resources: [protected]
John Griffith, EVP Property Dev: [protected]
Kathee Tesija, EVP Merchandising: [protected]
Michael Francis, EVP Marketing: [protected]
Mitch Stover, SVP Distribution: [protected]
Stacia Andersen, President TSS: [protected]
Tim Baer, EVP General Counsel: [protected]
Tory Risch, EVP Stores: [protected]

Then perhaps some people shouldn't jump to conclusions on the type of person I am or whether or not I'm still a slave for a terrible company? If I'm going to be automatically placed into the section of "Terrible Person" for merely wearing a red shirt and khakis to support myself, then yes, I'll respond with a little anger. I don't begrudge you for the job you do everyday, you shouldn't automatically figure I'm someone with some form of mental/social impairment for merely having a job.

And honestly, I gave sound advice. Here's what took me less than 5 minutes to discover:

Target Corporation
target.com
Target logo.svg
Type Public (NYSE: TGT)
Founded 1902
1878 as R.S. Goodfellow
1902 as Dayton Dry Goods
1969 as Dayton-Hudson
2000 as Target
Headquarters Minneapolis, Minnesota
Industry Retail
Key People Gregg Steinhafel,
chairman, president,
and chief executive officer
Products clothing, housewares, food
Source: http://en.wikipedia.org/wiki/Target_Corporation

ADDITIONAL INFORMATION:
Guest Relations and Quality Assurance
PO Box 9350
Minneapolis, MN [protected]
[protected]
Toll free: [protected]
TTY: [protected]
Fax: [protected]
www.target.com

Gregg Steinhafel
Gregg.Steinhafel@target.com
[protected]
fax: [protected]

Assistant:
Denise May
Denise.May@target.com
[protected]

Phone numbers for his direct reports:

Bart Butzer, VP Stores: [protected]
Christopher Perrigo, VP Target India: [protected]
Doug Scovanner, EVP Finance & CFO: [protected]
Janet Shalk, EVP Target Tech Services: [protected]
Jodee Kolzak, EVP Human Resources: [protected]
John Griffith, EVP Property Dev: [protected]
Kathee Tesija, EVP Merchandising: [protected]
Michael Francis, EVP Marketing: [protected]
Mitch Stover, SVP Distribution: [protected]
Stacia Andersen, President TSS: [protected]
Tim Baer, EVP General Counsel: [protected]
Tory Risch, EVP Stores: [protected]

If you want your money back, this is the way to go. Send an email/call all of these people, leave messages, etc etc. Perhaps this giant, terrible company will respond to you and you'll get your money back.

WhoCaresAboutYou? go to the first post on the first page reread the thread then start telling people to F off

I guess after telling posters to F' off WhoCaresAboutYou? Maybe just maybe you come off as an jerk.

Shop Old Navy

I actually said Target sucks. Multiple times. No one listened *shrug*

Instead, I was accused of still working there and being a terrible ### for pointing out how shoddy of a work environment and store it is.

Then I took the time to point out that this board could be used to effectively get Target (and others) to actually do something about the return via contacting corporate people. No one seemed to like my advice, which once again *shrug*

Negative points on this board don't really matter ultimately, but once again *shrug*

The angel works in mysterious ways lilJill baby

Can you use the angel without the lighting or does it effect all the lights on the tree?

You keep talking negative about everyone else but target and that is the thread topic maybe if you stayed on topic that would not happen

Just a thought there's nothing wrong with you that reincarnation won't cure

I hate GOING INTO both Target and Walmart. I think they both have items equally in low price that I can buy, but I hate dealing with crowds of people and waiting in all the lines. I really like Old navy too, I got a ton of clothes for $50.00, I was actually pretty shocked, they have good sales there, on the busy side also, but hey everyone wants a bargain right.

And now I'm curious how I got" negative votes" when I actually suggested a constructive and useful way to use these boards?

This thread is all about TARGET target is garbage plain and simple folks these others that keep talking out their butts about other stores and other people who criticize target are the problem just read the pure trash they post when any other poster does not agree with them talk about bigots target brought this on themselves by being mean spirited to shoppers and customers

But 123321 has a point - anyone can post the many many many many MANY complaints for each company, continuously, to point out how bad it is. Here's an example:

Wal Mart (Complaint)
Posted: 2010-06-13 by mc1234
Verbally-abusive Wal-Mart staff misinformed public and misrepresented “Return policy
attitude of your staff at Wal-Mart #3037, located at 665 Upper James Street, Hamilton, Ontario L9C 2Z5, near Fennell and Upper James in the Hamilton Mountain Plaza. • What is the Wal-Mart PRACTICAL AND TANGIBLE refund policy? • What are the PRACTICAL AND TANGIBLE customer service standard, and attitude and professional accountability of staff who wear a logo on their uniform: "Our people make a difference"? 2) We were shopping on 04June2010 for an audio recording device in the "Electronics" section, and requested the female employee for assistance...
Wal-Mart (Complaint)
Posted: 2010-07-07 by Kubim
Pretty damn sad when Wal-mart can't even get people that know enough to put right air pressure in tire
Pretty damn sad when Wal-mart can't even get people that know enough to put right air pressure in tire. Had 4 tires put on my 06 Ford Freestar and the tire pressure monitor came on all four tires were about 3 pounds under...
Wal-Mart (Complaint)
Posted: 2010-06-19 by Marvincio
That is not right America made Wal-Mart what it is
Wal-Mart I just read about made employees in the photo dept. take down a American flag down. That is not right America made Wal-Mart what it is!...
Wal-Mart (Complaint)
Posted: 2010-06-01 by Falkone
It seems that Wal-Mart carts are getting to be in very bad shape
It seems that Wal-Mart carts are getting to be in very bad shape. Flat wheels especially. No repairs being done at our location...
Wal Mart (Complaint)
Posted: 2010-05-05 by Shirley Fialho
deposit money into Wal Mart Money Card Account
I have a Wal Mart Money Card, all I wanted to do was deposit my California State Tax Return check into the account. Because I had deposited checks previously into the account I was refused service.
I had to go somewhere else and pay extra to have this check cashed. This is not fair...
Wal-Mart Pharmacy (Complaint)
Posted: 2010-04-21 by Badbone
Disgruntled with Wal-Mart Pharmacy
Disgruntled with Wal-Mart Pharmacy in Ville Platte, LA...
Wal-Mart Sweepstakes (Complaint)
Posted: 2010-03-27 by grammyfigment69
Jamaica Call Reporting won $55, 500. in Wal-Mart Sweepstakes
my husband had won a Wal-Mart Sweepstakes and we had been notified several weeks back about it. We had not received any such information in the mail that either of us were aware of, the caller id showed JAMAICA CALL [protected]. When the man told me US Dollars for winnings were $55, 500. 00 for third prize I was surprised, then he told me taxes had to be paid on it so I told him when the check arrived then we would pay our US taxes on the winnings and hung up...
Wal-Mart (Complaint)
Posted: 2010-03-10 by Heolle
I have really had some bad customer service experiences at WalMart
With 4 children 9 and under, I feel that the best deals for groceries and non food items are at WalMart, not to mention one stop shopping with limited time. I have tried to not go there and shop at Publix or Kroger but the grocery bill by itself is outrageous. Unfortunately, I have really ...
Wal-Mart Automotive Ctr (Complaint)
Posted: 2010-03-02 by Kandebober
We will not be returning to this or any Wal-mart for any service
call I received from a Wal-mart representative. She informed me that they had reviewed the video and that my husbands windshield reserve tank had indeed been filled by walmart when we had our truck serviced at our local War-mart. This is a total and complete lie. I do not know why they would even bother to tell me such a blatent lie and expect me to believe what I know to be better...
Wal-Mart (Complaint)
Posted: 2009-11-28 by CABush
WAL-MART'S UNPOSTED
PUBLIC BEWARE TO GO INTO WAL-MART WITH THE UNKNOWN "ON NOTICE" SITUATIONS. I went to Wal-Mart to buy electronics. I had to get an associate to open a locked cabinet to get my purchase and she led me back to her register to check out. There was no space for me to stand in front of her register because of a warehouse cart full of cardboard in front of her register...
Wal-Mart (Complaint)
Posted: 2009-07-03 by Tina Hamilton
Wal-Mart
something else about Wal-Mart. I came to this sit to file a complaint, but first I had been sent to Wal-Mart from the search engine. Okay so I am online when a popup says CONGRATULATIONS YOU ARE THE 1, 000 customer to visit Wal- Mart and so you are going to recieve a $1, 000. 00 FREE gift card! So after filling everything out it says I have to go with two offers so I pick Living Christian and Age Invisible trial offers NO RISK, small payment...
Wal-mart money card (Complaint)
Posted: 2009-07-02 by Mutt and Jeff
Wal-Mart Money Card Does Not Work
Don’t buy a Wal-Mart Money Card! I received a Wal-Mart Money Card as a gift some months ago. Wal-Mart sells it so it is difficult to use. So often Wal-Mart gets all the money on the card. To use it, the card requires a code from the register receipt. But people give me just the card in the sealed folder it was purchased in without the receipt...
Wal-Mart (Complaint)
Posted: 2009-06-05 by Tina-Bee
Wal-Mart Money Card
I called Wal-Mart customer service in the morning (I stayed up fuming all night) after viewing my transactions on their website and seeing that even though my card was declined the money card was still deducting the money from my account! And it was doing that for every attempted purchase I made...
Wal-Mart - general (Complaint)
Posted: 2009-05-14 by ctect
Gulf Shores, Alabama Wal-Mart mis management
Alabama and your local Wal-Mart is a big joke. This Gulf Shores, Alabama Wal-Mart fails miserably to adequately stock enough for all of us. It is a running joke when we go grocery shopping in Gulf Shores, Alabama to see how many stores we end up visiting to fill one list. Well guess what, I personally will not purchase any large items in this over rated Gulf Shores, Alabama Wal-Mart...
Wal-Mart Auto (Complaint)
Posted: 2009-02-28 by walmartsucks
Wal-Mart Automotive Sucks - 2004 Chevy Trailblazer 4x4
Wal-Mart Automotive Sucks - 2004 Chevy Trailblazer 4x4 We took our car a 2004 Chevy Trailblazer to Walmart for it's regular oil change and vehicle checkup. During the checkup it came to our attention that the transmission dipstick had been broken off and they could not check the fluid in the transmission...
Wal-Mart (Complaint)
Posted: 2009-01-08 by Sandra
Wal-mart money card
Has anyone sucessfully cancel a wal-mart money card? if so, can you help me? It has been a real nightmare. All I wanted to do is give some Christmas gifts. Money is spent and now I owe them...
Wal-Mart Tire and Lube Dept. (Complaint)
Posted: 2008-09-29 by Nicki [send email]
Wal-Mart damaged my engine
have an oil change at Wal-Mart. Two days after my oil change my engine started knocking and a plume of smoke came out of the tail pipe. I took my van to my mechanic and he verified my engine blew due to the oil change and that I would need a new engine. I went to Wal-Mart who sent a lady with camera to take pics of my van and who took a small sample of the oil...
Wal-Mart (Complaint)
Posted: 2008-09-26 by missouri1981 [send email]
Wal-mart Super Center in Richmond, MO
The Wal-Mart Super Center in Richmond, MO is a joke! The book department has become smaller, especially the children's books. The books haven't been changed in months. There were rumors that they were ging to get rid of the craft department, well they never did but they discontinued the DMC/Thread and cross stitch...
Wal-Mart (Complaint)
Posted: 2007-12-04 by F. Harris [send email]
Wal-Mart has the worst customer service!
I went to Wal-Mart dept. store on friday night 11/30/07 with my nephew to purchase a car dvd player for my son's birthday. I found a Polaroid PDM-2727 7" two screen car dvd player with remote control, headset etc., there were alot of electronic stuff included. My husband wrapped it up with a gift wrap to surprise him on the next day...
Wal-Mart (Complaint)
Posted: 2010-05-25 by krembler.
Wal-mart - Is it Wal-marts policey to inconvenience a customer
Wal-mart needs to reconsider their hiring process. My friends' children work as managers at Department stores (Kmart)and recognize that customer service is what affects the bottom line. These ladies are young but have degrees and brains! I was at the Irvine Wal-mart t and had the displeasure of dealing with a manager with the IQ of my shoe size named Harry Garrison...
Wal Mart (Complaint)
Posted: 2010-04-22 by ron waters
Wal-Mart MISLEADING customers AND REFUSAL to honor price-accuracy scanning-code-of-practice price-accuracy-guarantee
Wal-Mart MISLEADING customers AND REFUSAL to honor price-accuracy scanning-code-of-practice price-accuracy-guarantee **** Dear Sir, 1) We shopped at Wal-Mart [Dufferin 3106] in Toronto, Ontario, Canada on 22April2010. 2) "Oatmeal to Go" - "Maple & Brown Sugar flavour" - Oatmeal-Bars was marked on the shelf as "OTG M B S " for $2...
Wal-Mart (Complaint)
Posted: 2007-10-27 by The Vamp [send email]
Treated Badly at Wal-mart
Tonight I went to Wal-mart thinking I'd get some Purina Cat Chow and a few other items I needed. The shelf was empty with not one bag of Cat Chow. Now this has to be one of their biggest sellers in pet items so I found it odd they were out. I found a male employee and asked if they had any maybe in a back room...
Wal-Mart - Winnipeg, Manitoba (Complaint)
Posted: 2007-08-15 by Cam Giesbrecht [send email]
Don't get scammed by Wal-Mart!
Wal-Mart store #3117 - Unicity Mall, Portage Avenue, Winnipeg, MB Canada I was looking for a sub-$600 laptop, and noticed that Wal-Mart was advertising a $469 laptop. I visited the Wal-Mart, and after looking at the selection, I decided to try out one of the laptops which were locked up in the glass "cage"...
Wal-mart / Automotives (Complaint)
Posted: 2007-06-28 by Cynthia H. [send email]
Keep away from Wal-mart!
Wal-mart Camden and Lancaster, South Carolina. I have just purchased a New set of tires for my Pontiac Grand Prix. I got up Sunday morning for Church, and proceeded down the driveway, noticing something just did not feel right with my car, so I pulled off the road and my tire was flat...
Wal-Mart Supercenter Store #1164 (Complaint)
Posted: 2007-01-08 by Todd [send email]
Wal-Mart stores getting more vicious everyday!
this store) to shop at Wal-Mart and spend about $300-400 monthly. Before I begin let me say, on the 7APR2K5, I had purchased two Biblical Research Books costing a total of about $60! On the day, 8APR2K5, I went to the store with my wife, son age 6, and daughter age 10 months. Our normal task; would be for me and my children to go to the Deli section and eat or drink something while my wife picked up the items we would purchase...

And here's GameStop

Gamestop (Complaint)
Posted: 2010-07-09 by B.is.a.kid.
Gamestop cheats for sales!
Gamestop cheats their way to get sales. In Downtown San Diego, CA there is a big mall called Horton Plaza. I work in this mall at Sam Goody, which we also sell games. I like my job, I work hard to sell things, and take pride in what I do. Gamestop is not far from my store. Sam Goody and Gamestop are the only two places in Downtown San Diego to buy video games...
Gamestop (Complaint)
Posted: 2010-07-08 by Kylzer911
Customer Service
I went to my local Gamestop to trade in a game against an 18 rated game. As soon as i attempted to buy it the guy says " your not 18", i replied "yes I am", he then says "your not", in an arrogant tone. I showed my ID, he accepts it. The other worker then says "bet you feel good about that", which i shrug in agreement and he says "there's no need to feel embarrassed by it"...
Gamestop (Complaint)
Posted: 2010-06-25 by Austin against gamestop
False Advertisement
I head to the Gamestop location in Stevenson Ranch, California to trade in my two game titles with the deal for 40 titles are 25. 00$ for a trade-in, as I am in the process of trading my games in I ask a women employee helping me, I also am wondering have you guys recently gotten any new Xbox 360's In and she goes into the backroom to check & I see atleast 20 new xbox 360 consoles on the shelves, she then comes out with the "last one"...
Gamestop (Complaint)
Posted: 2010-04-02 by devexityspace
False Advertising
everyone I know about how GameStop does business. (shady like) This is the first time that I have ever had a problem like this. I would bet that Amazon. com or Buy. com would be the first to apologize, take the hit by honoring it, and move on with life. Making me (the customer) happy and continuing to both ORDER from them; and recommending them to friends & family...
Gamestop (Complaint)
Posted: 2010-01-25 by I hate you
Customer Service
minute drive from one Gamestop that matters on Eastchester to your POS location on S Main. I'll be sure to call tomorrow hoping to speak to the women that turned me away and laugh at the fact that I go to college, I make more in a month than you make in a year as it is, and your kids are hopefully starving to death because you work at a GAMESTOP...
Gamestop (Complaint)
Posted: 2010-01-11 by 4adouglas
False Advertising
Most recently GameStop Advertised SAVE $20. 00 on anything in the entire store with the trade of a qualifying game. Valid 12/26/09 – 1/10/09. No limits no restrictions. So I took my son with a qualifying game to our local store. The trade in value of his game $28. 00. When we went to check out there was no $20...
Gamestop (Complaint)
Posted: 2009-12-01 by xmexshellx
Poor Customer Service
When I called this specific Gamestop today to ask them a question about my ps3 (if they knew if there is a master reset buton for the ps3) the woman on the phone RUDELY responded with a hint of sarcasm "well if you hold down the power button for 2 mintues and nothing happens, then its broke...
Gamestop (Complaint)
Posted: 2009-08-12 by NYC Gamer
Deceptive and Fraudelent
the Wii) inside the GameStop store on Atlantic Ave in Ozone Park, NY. The boxes were on the shelves which means the games should be in stock. However, when I handed them to the cashier she could not find the game discs! Very suspicious if you ask me! They have officially lost me as a customer! Three strikes and your out baby! Best Buy here I come...
Gamestop (Complaint)
Posted: 2009-07-08 by ken71683
Return Policy
purchased an Xbox from Gamestop yesterday 7/7/09. She walked in and basically just said she wanted an Xbox, she didn't know the difference in console models and asked for the cheapest one. When I found out about it today 7/8/09, I told her to take it back and get the upgraded model. I asked her if she bought the extended warranty for the console she did purchase and she said "I didn't know they had warranties for them"...
Gamestop (Complaint)
Posted: 2009-05-03 by Ruddy
Scam and cheating
"Pre-Order from Gamestop and receive a free double bass drum pedal with your order. So I went down to Gamestop and pre-ordered it. When I did so, the clerk did not inform that there was a cut-off date to which the people who pre-ordered before March 16th would receive their pedal the day it came out while everyone else would receive it in early April...
Gamestop (Complaint)
Posted: 2009-02-17 by Oliver
Bad service
YOU CANNOT COUNT ON GAMESTOP. COM! Ordered a pair of gift certificates as x-mas gifts for my niece and nephew on Dec 17th, in PLENTY time for x-mas, considering they are simply virtual gift certificates to be EMAILED to me by the 25th! Well, guess what. They weren't received, even after I checked up on the problem several days before x-mas...
Gamestop (Complaint)
Posted: 2009-01-22 by Sonny
Fraud and cheating
box that was branded GameStop. Today, I tried to return the duplicate to GameStop. It was complete and had never been out of the box. BUT, I lacked the receipt. So, the clerk told me (eventually, the store manager as well) that they couldn't take it back because they 'didn't have anything to scan'...
Gamestop (Complaint)
Posted: 2008-09-08 by JanLar [send email]
Lure you to buy Limited Edition Pokemon Nintendo DS from them with lure of free limited edition t-shirt then have none in stock
Gamestop e-mails me that it says "while supply lasts". IT DOES NOT SAY THAT AND MY NEPHEWS WANT THE SHIRTS! I could have purchased the game elsewhere and got a shirt or a pokemon figure. Why the lies? and no resolution. $500 dropped in there on-line store and I am very unhappy. Will probably send all the stuff back...
Gamestop (Complaint)
Posted: 2008-06-27 by Donald Sazerlow [send email]
Scam
When Gamestop receives a shipment of new console games (Xbox 360, PS3, PSP, Wii, etc), they automatically open one copy of the game. They remove the game disk and place it into a sleeve and file it away. They take the open case including the manual, mark it with a price and place it onto the shelf (as a display box) to be manhandled by who knows how many people...
www.GameStop.com (Complaint)
Posted: 2008-03-12 by carole jones [send email]
Cannot use card online!
I tried to purchase used games from gamestop. com and they would not accept my card...
Gamestop (Complaint)
Posted: 2009-04-02 by William Hammond
Intergrity
On 3/25/09, I went to GameStop to pick up my copy of Sacred Fallen Angel for the Xbox 360. The company the day before contacted me by phone and stated the game would be in stores availble to those who had reserved the game. Upon entering the store I spoke with the Asst. Manager to retrieve my copy of the game...
Gamestop.com (Complaint)
Posted: 2010-02-04 by shadow666
what it means to ###en search
when i am searching for a specific system i give it by name. if i want to look up nintendo dsi, i would sAY nintendo dsi... same appies for ds lite and the nintendo ds. no matter the ### i type in i get everything but what i want...i get the ###.
Gamestop (Complaint)
Posted: 2009-02-12 by Shye Bogan
bad service
I ordered the Wii Fit Bundle on February 01 2009 as a pre-order to be shipped on February 06 2009, after trying for months to find the Wii Fit and Wii Balance Board. I got the e-mail confirmation saying that my order would ship. On February 11 2009 I found that my order was cancelled. I co...
Gamestop (Complaint)
Posted: 2009-01-08 by Billy
Unauthorized charges
I bought a game online, it was $39.99 but when i received the game they charged $49.99. I emailed them about it, and they said their records indicate they only charged me $39.99.

I sent a copy of the email receipt that showed $39.99, and the receipt i received with my game $...
Gamestop (Complaint)
Posted: 2009-01-07 by Ian
Bad service
Ordered a pair of gift certificates as x-mas gifts for my niece and nephew on Dec 17th, in PLENTY time for x-mas, considering they are simply virtual gift certificates to be EMAILED to me by the 25th! Well, guess what. They weren't received, even after I checked up on the problem seve...
Gamestop (Complaint)
Posted: 2008-12-08 by morrow_dennis
return, exchange, buy
OK help me understand if i buy a game new for 63 dollars and don't like it and want to return or exchange it for a game the same price i cant i only get 22 dollars back so i get ripped off for the 41 dollars and theres nothing i can do about.Hows that fair?can someone tell me.
Gamestop (Complaint)
Posted: 2010-05-22 by fairnessinbusiness
shady practices
I purchased a NEW PS3 game at gamestop just the other day, I got it home, and sat it down on a table. The next day, I install it on my PS3 and try to activate a code for free downloadable content. The code doesn't work. I then realize, that I never opened the package, they actually sold the open game to me, as though it were still new...
Gamestop no.4702 (Complaint)
Posted: 2010-04-05 by jay027
deceptive practices.
I will never go to gamestop again. I will start going to bestbuy or walmart...
Gamestop (Complaint)
Posted: 2010-04-05 by Medan
False advertising
everyone I know about how GameStop does business. (shady like) This is the first time that I have ever had a problem like this. I would bet that Amazon. com or Buy. com would be the first to apologize, take the hit by honoring it, and move on with life. Making me (the customer) happy and continuing to both ORDER from them; and recommending them to friends & family...
Gamestop (Complaint)
Posted: 2010-03-27 by A .Tirado
Return Policy
nintendo ds lite from gamestop for $129. 99 for herself on her birthday . She thought she was getting the new nintendo ds lite (i) . big difference right ? but one has wifi . she tried to return it the next day with reciept for cash back or exchange to get the correct one . A young disrespectful manger informed us that alll we could do is sell it used for $40 trade in value we were outraged the manager did tell us the return policy is on the back of the reciept which you obviously get after you purchase a item and small cardboard standup on th counter (the manager had to move other standups that were blocking it)...

Would you like Kroger?

RALPH PARMIN/KROGER STORE #526 (Complaint)
Posted: 2010-04-26 by ShirleyVictim
THIS KROGER MANAGER IS A RACIST!
KROGER STORE #526 MANAGER RALPH PARMIN = BLATANT RACIST! Please se our KROGER #526 complaint to see how this Kroger Manager is refusing to fire a blatantly racist, sexist employee named Elvis! As far as we're concerned, this makes him a racist, too! PLEASE BOYCOTT KROGER STORE #526 UNTIL THEY FIRE THIS EMPLOYEE AND HE'S NO LONGER ABLE TO RACIALLY ABUSE AND SEXUALLY ASSAULT CUSTOMERS! Thank you for your help!...
KROGER #526/Richardson, Texas (Complaint)
Posted: 2010-04-26 by ShirleyVictim
KROGER #526 = RACIST, SEXIST EMPLOYEE 'ELVIS'
KROGER #526 = RACIST, SEXIST EMPLOYEE 'ELVIS'! We've had it with this bigoted employee, this store's Manager Ralph Parmin and the store's District Manager Bill Sturm! They are shielding a blatantly racist, sexist employee named Elvis, who we and other customers have complained about repeatedly...
RBS Credit Card Services dba Kroger Personal Finances - Kroger Master Card, Fred Meyer Master Card (Complaint)
Posted: 2007-02-12 by Don H. [send email]
Kroger is worse than Juniper!
Services" dba Kroger Personal Finances, Kroger Master Card, Fred Meyer Master Card, (and probably more) burned me worse than any of the reports I see here about Juniper. In particular their brochure and application invited "Free Transfer From Other Credit Cards" and "No Interest for Nine Months...
Kroger @ Southland - Toledo, OH (Complaint)
Posted: 2010-05-06 by EmmGee
Security issues
I've complained about the Kroger security proceedures to anyone I could think of, but nothing had happened. Now that there was a double shooting at the corner of the 'SOUTHLAND SHOPPING CENTER" at the Liar Lounge, it made me want to remind the Kroger managers about security. The original call, 4/27/10, went in to Kroger, where I spoke to the assistant manager, in regards to black college kids "hanging out" and playing, if not fighting between the entrance and the exit of the store...
Kroger (Complaint)
Posted: 2009-11-23 by NMKRGR
Misleading Coupon and Advertisement
00" on whole turkey with "KrogerPlus Card", valid through Sunday, Nov 29, 09. So, I picked one turkey and went to an express cashier machine. It did not give me the discount it claimed right before I swiped my credit card. One of employees said "you need to buy $10 worth grocery...
Kroger (Complaint)
Posted: 2009-09-29 by Barron
Awful customer service
of this particular Kroger that often throw rocks during the day or night at individuals they dislike. Anger management issues, half the workers are simply drunks that are disgusted with anyone or anything "customer related. "...
Kroger (Complaint)
Posted: 2009-09-25 by Dredd
Lies, lies, lies
I was "banned" from a kroger grocery store because store management said that I was harassing her employees when all along the problem was with the one of the managers calling me a bad name! I contacted the corporate office several times by email and no one responded! And right to this day no one has contacted me concerning these matters! I emailed them of course and they would always respond by email apologizing but never discussed anything with me about the problems and would always get my phone numbers! I have been shopping at this store for some years and do not accept this decision! Why didn't I get "banned" from all the other years I have shopped there? The store is a good store they just have the wrong management who do not know how to deal with their customers! On Tuesday October 30th I went into the store and had some problems at the self checkout and I ended up having words with the same manager I always have a problem with as I was leaving the store! She said that she was going to make a report and have me banned the next time I come into the store! She told me she was off on Wednesday October 31st and to come in on Thursday to see what will happen! I didn't think nothing of it because I feel she was the problem! And I was not coming in the store just to harass her like she was saying! I don't know what she said or what she wrote! The other store manager approached me while at the pharmacy picking up my medicine and asked me could she talk to me and I said yes! We went over to the side and told me that I have been banned from her store because I have been a problem to them! And then they were laughing as I was leaving! The managers that is! They were the only ones I have had problems with because one of the managers is very immature and I acted accordingly! So, to me this problem can go both ways and was uncalled for to have me banned! After all I don't even understand what banned means! The manager told me if I didn't leave she would call the police! And I was like ok! But the thing of it is I was doing nothing and they came to me when I was minding my own business! During the whole time while shopping in the store no one bothered to pull me over to the side to talk to me then! And corporate office are so unconcerned about the situation and their customers!...
Kroger- Mulberry, Ohio (Complaint)
Posted: 2009-09-02 by Heated in Ohio
Employee Abuse
Political ploy to make Kroger look good. We are all at our wit's end and need help! We can't afford to work someplace else. We also have to deal with the antics of Rick McCan; he fuels the rumor mill and gossips behind our backs! He is a horrible threatening person that should be gone...
Kroger (Complaint)
Posted: 2008-06-18 by Leo Lee [send email]
Terrible experience
As a former employee of Kroger, I had taken a few years off to care for my children, one has autism and the other had renal failure. When I felt it safe to return to work, I met with the Customer Service Manager and she explained I would have to go through training, which I did. I also took the oral swab test and indicated on the form which medications I took regularly...
Pigeon Forge Kroger Pharmacy (Complaint)
Posted: 2010-07-09 by Mayham
The way I was treated there made me not want to ever return
The way I was treated there made me not want to ever return. The workers always mocked me times Id go there just to pick up my medicines as prescribed. "Hes a ###." would be the usual comment from a dummy married women working there. How ridiculous over going there for prescri...
Kroger (Complaint)
Posted: 2008-10-14 by Kalvin [send email]
Very interesting drink
I was at a grocery store in an undisclosed location and i bought an alcoholic beverage. Once i returned home and finished my drink, i felt very dizzy and could not, for the life of me, remember anything about myself! What i would like to know is, what in the world is in this dadgum drink!?...
Kroger (Complaint)
Posted: 2008-08-31 by bage [send email]
Pitiful service by upper manager
Returning vitamin products was a drag. They almost did not give my money back. I did use coupons to purchase items. I've been shopping this and related stores since 1997. Employees have been bitter in the past. Now they act better. It hurts the public integrity of food grocers the way...
Kroger (Complaint)
Posted: 2010-05-24 by AngelaGreer553
RUDE ALCOHOL SALES
Well one day we stop at the local Kroger and we all get our own purchases to pay for seperately. Well clearly we all were well over 21 and purchasing for our items with seperate transactions. Well the person after me was purchasing alcohol. The cashier demanded to see my i. d for there alcohol...
springdale milk kroger company (Complaint)
Posted: 2010-05-23 by roninna
spoiled milk in spring dale bottles
extremely ill at the kroger store located on westheimer parkway katy tx. SPRINGDALE IS A PRODUCT OF KROGER. My complaint was ignored by the manager inspite of the fact that I gave him the proof of my complaint. His behavior was extremely discreminating. The kroger staff and customers are mostly white people and the staff talks to blacks especially asians quite disdainfully...
Kroger CO (Complaint)
Posted: 2010-05-03 by Teresa
Damage in parking lot
He then called Kroger legal department. Which then Kroger legal department then called me. A woman named Vicki said that Kroger doesn't own their parking lots and she would have to get in touch with the landlord. She then stated she would send the landlord and me a letter stating what had happened...
Kroger (Complaint)
Posted: 2010-04-20 by roller8074100
harrasment
i work at kroger and have report a problem to all management and also to the new co manager about a problem nothing has been done - here is the problems - i recently had to take medication for infection and broke out from an allergic reaction, now i have a bad breakout on my face that makes my face real dry - this person has been telling other co-workers that i have mersa - to me that is harassment -mean - cold hearted - this person gets away with everything and she has been reported a few times - here is a typical day with this person -i work 2-10, when i come in we could be busy with alot of customers and she will walk past the customer and tell someone else to wait on the customer-also - she will walk around the store instead of doing her job - she has made 3 people in the deli cry in one night -i need help -please ! what can i do because this is making it hard to even go to work - i like my job and im good at it and will not tolerate this anymore - please some one help me...
Kroger (Complaint)
Posted: 2010-03-03 by last time here
rude behavior
suggest noone shops at kroger on south limestone in springfield ohio i will never go there again and i am advising all friends family and anyone who listens to do the same i just believe a company would let a man like this to be in charge...
Kroger Pharmacy (Complaint)
Posted: 2009-12-12 by vicky stoner
Drug refills
I have been going to Kroger Pharmacy for a lot of years now and am very disappointed with the level of customer service...
Kroger (Complaint)
Posted: 2009-11-04 by goggy
pharmacy
My sister is a pharmacist at Kroger. It seems the Kroger phamacys are under going a software change to their computers and everything is new. Not only new, but out dated, slow and cumbursome. Even if you have the best knowledge of the system it still is setting the pharmacy's back light years...
RBS Bank/ Kroger 1 2 3 card (Complaint)
Posted: 2009-10-14 by VERY POOR CUSTOMER SERVICE
CHARGES
this company under the Kroger 1 2 3 program. After they added the interest last month it pushed the amount over by 79 cents. They added a service fee of $39. We wrote a letter to them to tell them how tacky they were. They called us and said they would remove the $39. 00. They are talking to a senior of 79 years...
Kroger - Dallas Highway Georgia (Complaint)
Posted: 2009-09-16 by KJC123
Damage to my vehicle
I went to one of my local Kroger’s a few weeks ago on a Sunday to do some shopping with my kids. While we were shopping it started to pour down rain. I had my kids wait with the cart while I went to get my car in the pouring rain. When I got to my car there was a shopping cart sitting in the middle of a large dent on my back qtr panel...
The Kroger Co. (Complaint)
Posted: 2009-08-13 by Victor
Scam
No Call! Called Kroger home office in Cincinnati, Too bad, so sad was told. I can go buy a TV anywhere, but not having the Manager with enough guts to at least get in touch, really pissed me. I've already got my Giant Eagle card and there stuff, transfered prescriptions and here I come Giant Eagle...
Kroger (Complaint)
Posted: 2009-08-08 by PAUL NEAL
fired unjustly
for "Stealing Kroger Time" several days earlier. I asked what she was talking about and she and the investigator told me that I had taken an additional break from which I hadnt punched the time clock for. I told Ms Coleman this was an obvious mistake and that I didnt remember taking any addictional break and if I had it was unintentional ...
Kroger (Complaint)
Posted: 2009-07-09 by AnnaMarie152382
Customer service
This Kroger store has the worst customer service than any other's I've experienced. The employees there act like we're some kind of obligation to them while they are between calls on their cell phones. The selection has dwindled to what Kroger wants you to have, since they push their own products...
Kroger (Complaint)
Posted: 2009-06-19 by eGaTS
poor service
3:40am - went to kroger to get a frozen pizza. chose one, went to the checkout. only USCAN machines were open. scanned my one item (frozen pizza). the total bill is $6. 58. I put in a $20 bill for payment. The machine gives me back 2 5's and a 1. ($11. 00) -- and says something like "See cashier" or "see attendant" or something...

123321's point is ultimately that anyone can do that for any company. Every company has people who absolutely abhor it - it happens.

It looks like most agree with wooda and disagree with 123321 and stealth pilot I read all the post here, I do not see post were wooda calls you names he/she just reposted the many complaints that target has on the web and advised people if target was bad to them to find a new retail store its you that keeps attacking him/her and keep avoiding what was posted seems you might want to look in a mirror before posting and take some of your own advice you seem very bitter and nasty about other peoples views

Curiously since stealth pilot and 123321 posters called people all kinds of names does that mean to quote stealth pilot

"When people who demand sympathy do not get it they resort to name calling and accusations. It is their defense mechanism and is a very sad trait in a human. Poor poor pitiful me...I thank my lucky stars I am not that pathetic"

Does that mean you two are the self proclaimed problem. Why do you two keep attacking people.

I will never shop at target again they are the rudest store to try and deal with when it comes to service after the sale shame on target

I already posted the CEO's contact info and the first page.

Here is more on Target

Remember that PS3 experience that prompted this site?

by Target Sucks on Jun.14, 2010, under Customer Experience, TargetSucks

Remember how those [censored] bags couldn’t figure out how to sell me the 3 year warranty for my playstation? Well that warranty would have come in handy now that my playstation is broken. What’s that you say? It’s less than a year? Still under manufacturer warranty? Yes! That’s true! Only if Target would reprint the receipt for me so I can prove that to Sony! What? That’s against your policy to do anything that might be helpful or useful to your customers?
### YOU TARGET!
### YOU HARD, YOU PIECE OF ###!
3 Comments more...

Department of Weights & Measures anyone?

by Target Sucks on May.21, 2010, under TargetSucks

I needed something from the stupid store. I went there. They had it, 6 of the same item on a peg for $4. Rings up at $8. Do I care THAT much about $4? No. But if you have a product with a price, and it isn’t just one misplaced item…HONOR THE ###ING PRICE. $4 is a small price to pay for good customer service, a concept that Target doesn’t get.

MY CHALLENGE TO YOU ALL:

If you find a price discrepancy, take a picture! Send it to the Department of Weights and Measures. Target is chock full of price issues and violations. It’s been a long time since I was a retail manager, but at the time the fine was $1000 per violation. If everyone makes an effort to take pictures and file complaints, we can hurt the stupid company that loves to screw over its customers and employees alike.

Get to work!
1 Comment more...

Target’s products going to the [censored]ter…literally.

by Target Sucks on May.01, 2010, under TargetSucks

I made the mistake of purchasing a toilet seat from them because they were the only store open, and we were in need. The stupid toilet seat metal hinges snapped in half and the seat is useless. The piece of crap toilet seat lasted only a couple months. I contemplated trying to return it just because the idea of returning a toilet seat is hilarious, but that’s also a little too gross.
Leave a Comment more...

Burglarized, Fired, Screwed and Lied To

by Revolver1456 on May.01, 2010, under Employee Experience, TargetSucks

Let me first start by saying that this is the greatest web site ever conceived.

So here is my story of BS Target experience. I started working for the Garland Texas, Super Target in 2005 as a Backroom Team Member working the overnight shift. After 2 years I decided that I wanted to try dayside Produce out, it wasn’t a bad racket, I had 40 hours a week, benefits, certifications on backroom equipment, and a lot of respect among some, but not all of my former co-workers. (continue reading…)
1 Comment :store policy, target sucks more...

Target Hates People

by st. louis hater on Mar.05, 2010, under Employee Experience

Get a load of this! I work for a target in st. louis for about 10 years. I had heard last week that a co-worker’s father passed away. i wanted to know when the wake and funeral was. So, I waited a week to ask since i hadn’t heard anything since they ALWAYS post the wake/funeral announcements. Today, I asked someone at work when my co-worker’s funeral was and they told me it was on 2 days ago. So i in turn asked why wasn’t it posted earlier. I was told that Target doesn’t post that stuff anymore because it’s not “brand”, or professional looking to post such stuff. Basically, it doesn’t look good for the store’s image.

I COULD NOT TELL YOU HOW ANGRY I WAS WHEN I HEARD THIS! The ###ing powers-that-be think it looks bad? What the hell is that logic? The company used to care about people somewhat, now they don’t even matter because of corporate ### logic like that. THAT”S WHY I am so glad I’m leaving the company and getting a career going and dumping the ### hole of a company. If you ever consider working for the “bulls-eye”, think again!

- st. louis hater
1 Comment more...

Dear Target Customer service:

by TargetDoesSuck on Dec.18, 2009, under TargetSucks

Dear Target Customer service:

As a customer since 2001 I was astonished today when I decided to take you up on your shopping offer and save 10% when using my Target to make a purchase. I checked my account balance and found that my available credit had been reduced recently which given the current state of the economy is completely understandable as you are likely minimizing risk. Rather than $300 of available credit I expected you had reduced my available credit in the last few weeks to just $100. Again, understandable given these uncertain times. So I took some cash and my card with $100 of available credit according to your update just a few days ago and went to my favorite Target location here in Seal Beach to do some Christmas shopping in an effort to take advantage of the 10% offer YOU SENT TO ME in the mail recently.

When I arrived at check out after an hour and a half spent shopping at your establishment I was told by the very nice cashier that unfortunately the purchase had been declined. I reduced the level of my purchase to under $40 and was again told it would not go through. Unbelievable. How was this possible?

When I got home I checked over my account online and found that you had reduced the available credit not once but twice and all without notification. I believe that this is exactly what Congress and the people in our great nation are so confused and upset about. A lack of common courtesy and no business acumen whatsoever.

While I know that it is important for businesses to manage risk but question why you would waste valuable resources including the cost of mailing and the loss of the paper and time necessary to complete the mailing of this “Special Offer” that YOU* sent to me.
I run a mid size company and am from time to time astonished that companies like Target continue to flourish in difficult times given the lack of customer service example I have just provided. Perhaps times are changing. Please understand that as I circulate this to my friend Jack Popejoy at KFWB and other local radio, television and web based consumer reports sites along with Ed Royce (Congressman from our district who has taken a particular interest in credit card company’s behavior recently ) it is my hope that this letter of correspondence receives something other than a canned response from your system. But be assured that all correspondence will be placed on some very high profile sites around the net beginning with this letter and then adding to the string as you reply. The next move is yours.

Respectfully,

Name withheld until they fix the problem!
2 Comments more...

Share Your Experiences

by Target Sucks on Dec.18, 2009, under TargetSucks

To the users of this Target Sucks Blog:

You can create your own posts by clicking on Posts and then Add New. You can tell us your stories directly, without having to just comment on other stories. Share your experiences, I know you all have had them!
1 Comment more...

Stupid Store Policies

by TargetSucks on Nov.05, 2009, under Customer Experience, TargetSucks

I bought an iced-tea maker on clearance. Two days later my friend bought the same one for half the price. I went back to Target with my receipt for them to adjust the price the day after my friend got his. So THREE days after I purchased the iced-tea maker, they told me there was nothing they could do to adjust the price it’s “against their store policy to adjust clearance items.” ### THAT! I had it for 3 days and the day before my friend gets it for half the price, what the hell is that about? They told me the only thing I could do is return it for a refund, and let it go through the return process. IF they put it back on the shelf I can repurchase it at the discounted price. IF I find it.

How the hell is this policy good for business, or their customers? I can just return the crap and they can be stuck with USED clearance items. Which I did. I returned it and they can go ### themselves. Ok, I only sort of returned it. They had a display model left, which I purchased at the discounted price, put it in the box from the one I had at home and returned it for the original purchase price. Take that! ### customer service ###! Small victory, but a victory just the same.
3 Comments :customer service, store policy, target sucks more...

Worst Customer Service

by TargetSucks on Nov.05, 2009, under Customer Experience, TargetSucks

I bought a PS3 Slim. My old one had the YLOD/RLOD (Yellow/Red Light of Death) and over-heated and died 3 times (I repaired it each time). So I bought the PS3 Slim and was deciding whether or not to buy the 3 Year Warranty. I decided for the $30 it would cost me it would be worth it, so I went back to Target with the original receipt, and tried to purchase the warranty. None of the ###s that worked there could figure how to sell the warranty even though I was told I just need to bring the receipt in to add it on within 90 days.

So the ###s behind the counter tried calling the manager on duty to come help. They paged her 3 times to customer service and the lazy ### didn’t come. Instead, she asked what they needed. They explained and she told them that if it’s not working I should drive home and bring the PS3 in. I asked the ###s behind the counter “is she too lazy to come up here?” and they replied “yeah, all the managers here are really lazy, especially her.”

So they told the ### that I wanted to speak with her and after waiting almost 10 minutes she finally came to customer service to try and “help.” She couldn’t figure it out either so I tried asking her a question about it and the dizzy ### tried TALKING OVER me and wouldn’t listen! I said, excuse me, I’m the customer here and I have a question, and you need to listen. I suggested a possibility and she wouldn’t even try it because I didn’t have the box with me. Instead she purposely provoked me to piss me and I called her a dizzy ###, which she is, and I left. Stupid dizzy ###.
Leave a Comment :customer service, target sucks more...

I Hate Target

by TargetSucks on Nov.03, 2009, under Customer Experience, Employee Experience, TargetSucks

I didn’t always hate Target. There was a time when I thought they were a great retailer that actually cared about their customer’s experiences (and maybe even their employees). I recently have been finding this to be a blatant pipe dream. I spent over a decade working as a retail manager for other companies, some of which actually cared about Customer Service. We always did whatever was needed to make the customer happy. Target apparently never heard of this concept.

Apparently I still work at Target now? When did that happen?

That's why these boards (and ultimately internet) are so ###ing ###ed. Getting a point across to someone is like trying to swim through tar that's been lit on fire while monkeys throw ### at you. It all devolves into name calling and ### as each side tries to make the other side feel stupid and get a rise out of them.

If people are so concerned with with how a company treats them, use the internet properly and get the contact information you need in order to try and make a difference. I'm fairly certain there are websites (like Consumerist.com for example) that have the CEO contact info for Target. Instead of posting idiotic replies and name calling, try contacting them instead. If you want to make a difference, stop worrying about your ###ing e-penii and do some leg work to make a change.

Everyone complains about the system, no matter what system it may be. No one takes the time or puts in the effort to make a change. If a company treats you poorly, start contacting them via calls, letters, emails, or whatever else have you. If a group of people do it, it helps even more. This website could potentially be an amazing tool to actually make some changes in corporate policies and how customers/employees are actually treated, but it seems like it's more devoted to this in-fighting ### than actually making a difference.

Broken Target customer service is the issue I found even more complaints.

Tuesday, December 01, 2009
I guess target doesn't want any competition in sucking arena.

Target Calls Cops On Breastfeeding Shopper

# posted by TS Admin : 12:06 PM
Monday, October 27, 2008
Target ordered to pay $3, 100, 000.00 for libeling a woman when a Target Loss Prevention employee sent out an email accusing her of trying to pass a (perfectly valid 1974 issue) counterfeit $100 bill.

http://www.greenvilleonline.com/apps/pbcs.dll/article?AID=200881023038

Hmmmm, what's the opposite of Loss Prevention?

# posted by TS Admin : 8:44 PM
Thursday, April 10, 2008
It all comes down to people.

Sometimes customers think that Target sucks because just one employee of Target sucks.

They can suck so bad that it causes customers to lose faith in an entire company.

A story about such a person is related here

A Tale Of Two Target Managers And A PS3 With Mismatched Serial Numbers

After wasting 5 minutes arguing with one of the most stubborn women on the East Coast, he agreed. He walked about 3 feet away (for privacy?) and picked up the big red phone to call the other location - obviously I was eavesdropping. He gave the GSLT(?) of Fairfield, Ryan, the rundown of what was happening and the impossible happened. Ryan actually wanted to see the situation resolved fairly. Ryan traced the PS3 and was able to see that it had been returned a few days before my sister purchased it. He was also able to see that the serial number on the console was NOT checked against the serial number on the box (scary what a computer can tell you) and told Y. that it was a legitimate return.

I have never seen a "manager" so angry after solving a problem. Y. told us that it was Ryan's decision if Fairfield would accept the return but it was HIS decision if Clifton would accept the return. And he had already made up his mind - no. After a 45 minute drive to Fairfield (which is about 5 minutes away - don't you love Route 3 on a Friday?), we were finally able to meet the charming Ryan who processed our return in - seriously - less then 3 minutes. It was unbelievable.

I consider myself to be a fairly informed consumer. I keep my receipts, I watch my statements, and I play by the rules - but it never would have occurred to me to open a box, remove the packaging (seriously, this PS3 was perfectly wrapped. I want the thief to come to my house and clean because he/she is METICULOUS) and compare serial numbers. It also never occurred to me that Target would accuse me (in a roundabout way) of dishonesty and fraud. All in all, it only took about 1.5 hours of my life to solve the problem but the experience has left me with a terrible taste in my mouth (or is that lunch?)

So BOO to the unnamed evil male manager "Y", and CHEERS to Ryan for doing the right thing.

# posted by TS Admin : 1:27 PM
(4) comments
Friday, September 16, 2005
A couple of Flat World moments from the Target-Sucks Bulletin Board.

This was something that happened a few days ago...

I'm normally on the floor, but I was closing backrom/sales floor (I was told to go to the floor after the caf pulls were done). One of the new team members asked for a location check which I gave him, took a total of 20 seconds, and I told him that there were no locations.

After that I went on break, went outside to smoke a cancer stick. As I came back in I saw the GSTL give me the get the heck out of the front look, so I walked back to the TSC, the guest was complaining that I didn't take enough time checking the back for the product she wanted.

Now I understand that the guest really had no way of knowing that we basicly carry around small computers with us wherever we go. But she didn't give the GSTL the chance to explain to her that all we have to do is type or scan in a number and within seconds we know wether we have any in the backroom or not.

Finnaly the GSTL walked back to TSC grabbed my PDA out of my holster and pretty much yelled at the lady... "See this is what we call a PDA, this is a computer that is hooked wirelessly to a bigger computer that has a database of everything in the back as well as where it is. He didn't spend alot of time looking for your __________(I really have know idea what it was she wanted, I think it was some sort of sheet set) because he didn't have to. This small hand held computer did all of his looking for him."

The lady shut up quickly and asked if we could call another store.

Funny that for this lady a thorough search through hundreds of shelves & locations would actually mean manually spending long periods of time physically seeking to find a wanted product.
This next one is strange beyond words.

People are stupid with gift regestries. One lady, after I scanned her sheet to mark an item as purchased on the registry, asked why the paper didn't say the item was purchased. SHE EXPECTED THE PRINTED PAGE THAT SHE HAD IN HER HAND TO UPDATE AND SHOW THAT THE ITEM HAD BEEN PURCHASED!

I looked at her, and said.. umm its paper... it can't change. (Well, at least not until Electronic ink becomes a standard in a few years...)

I explained that it updates FUTURE printouts. She still didnt get it. I didn't know what else to do on that one. I mean its PAPER. It doesnt just magically get changed. So, I just put a "1" on the paper over the "0" in the purchased column and said "There.. all corrected for you, sorry about that"

She left happy.

I really love the way this was handled. The person wanted the paper to be updated, and a quick thinking employee simply updated the paper.

Brilliant!

# posted by TS Admin : 6:18 AM
Monday, August 22, 2005
How to send messages to PDA's.
From this thread LRT, PDT, PDA Tips and Tricks

You can send messages by using the Avalanche program on the signing PC. But you have to know the IP address of the gun you want to send it to, simple, just reboot the pdt and try to cath the last 2 or 3 digits of the IP number as it boots. Then find that number on Avalanche, double click it and there is a typing box to send a message. The PDT must be booted up, doesnt matter if your logged in or at the "Enter to connect" screen, it'll work from there.

# posted by TS Admin : 11:16 AM
Monday, July 25, 2005
Every now and then I like to feature a post from the BB that tells a really good story.

This weeks comes from user gstm on a thread discussing how customers expect employees to be perfect-recall experts on 25, 000+ items in a huge retail store.

If you have a question about electronics, ask an electronics TM, not somone in softlines. I don't go to Home Depot looking for advice on what type of fishing line I should buy my neighbor.

I do try to help people but it's frustrating, especially when they ask you about specific merchandise and prices. I want to say "How would I know how much that baseball glove is, I don't even know what one you were looking at". I hate it when you tell someone where an item is and they're like "Are you sure, I was just there."

If they where there, they must be blind.

I must admit, we have one guy come in the store. He's about 30 and expects us to do his shopping. He asked where EVERY item is and wants the full details of the item...

Guest: Where is the Kool-aid?
TM: Aisle A15
Guest: Do you have cherry?
TM: Yes, I believe we do
Guest: What sizes does that come in?
TM: The standard sizes in which all the other flavors are availabl.
Guest: And how much would that be?
TM: There is a price on the shelf, sir
Guest: You mean you don't know how much it is?
TM: No, sir, I'd assume its about $x.xx
Guest: And how many serving does that make?
TM: You'd have to check the label

You think i'm joking...nope! we ALL run when we see him. Even the TPS will tip us off. We started saying "I don't know" and walking away. The GSTL spent 20minutes with him with all his questions about white out! The GSTL told us to avoid him at all costs and to say "Let me get someone who will be able to answer that for you" and just leave but not call another TM.

Glossary:

TM = Team Member, a Target Employee.

GSTL = Guest Services Team Leader, the supervisor for customer service.

Target really has terrible service.

yes sir target as a whole sucks donkey booty

LOL @ you guys calling everyone names then trying to play victim, Target must pay pretty good to hire a pilot and a self admitted ### to post on these threads.

### off darkhole. I'm an ### from people like you who think they are owed everything. The company as a whole sucks, did I ever say otherwise? Excuse me for forgetting that as customers though I'm supposed to sit down and suck your dick. And wooda, WHY do you keep posting that? You're like a broken toy that keeps repeating the same phrase - something that gets tossed in the trash.

Reality says

The OP is talking about Target and its poor customer service something you have failed to even comment on.

Let me help you do you have a comment on the 3400+ complaints on this board alone.
There is no-way you are a pilot.

Consumer reviews for Target:

Target - Pharmacy Sucks
Complaint - Superstores - Falls Church VA
Product/Service: Pharmacy Prescription Refill
When my doc faxed a form in to get my prescription refilled they lost it and then didn't follow up with my doc like they said they would, and didn't communicate with me. I went to Target because of t...
Target - I work here at target in coral springs florida
Compliment - Superstores - coral springs FL
Product/Service: complaints about target in a lot of other states but very few here in florida
Why is it that a lot of other states in the United States have complaints about target but here in coral springs Florida I see no complaints at all? target is a good company, it seems that the guests ...
Target - Won't take back crappy product because I used it
Complaint - Superstores - Durham NC
Product/Service: girls sandals
I bought a pair of sparkly sandals for my daughter. After seven days they looked terrible because all the sparkles came off. It was obviously a terrible product. I tried to return them, but they to...
Target - Good store
Compliment - Superstores - Tucson AZ
Well, we're all quick to complain (including me) when we don't like a store so I guess it's only fair to say when we have a good experience. I went to the Target store at Roger & Oracle in Tucson the ...
Target - Interest Rates are unreasonable---No grace period! Late Fees are Horrible
Complaint - Superstores -
Product/Service: Target Visa Credit Card
When I turned 18, (a few years ago), I opened up a Target Visa account to establish my credit. I am STILL paying off $1000. The interest rate is so high that every time I make a payment, I barely to...
Target - All they want is your money!
Complaints - Superstores - Auburn CA
Product/Service: Employment
Target is a tricky place. They really don't care about the customer. All they want is your money. You have 90 days to return something. If you do not have your receipt and the original package you are...
Target - Employment
Complaint - Superstores - Auburn CA
I work for Target. They are the worst to work for. I have been there 5 years. They have brought in kids that have just graduated from college. They treat their older employees like trash. The LOD's tr...
Target - Non-English speaking employees in Duarte, CA
Complaints - Superstores - Duarte CA
I went in to a Target store in Duarte, CA, looking for a particular item that I saw on the store's web site. I found it no where on the shelves, and decided to ask an employee for help. After I expl...
Target - Target Employees Need Training in Manners
Complaint - Superstores - Colma CA
Do companies no longer train employees in manners and etiquette?! I was shopping at the Target in Colma, California the other day. I had finished browsing an aisle and headed toward my shopping cart p...
Target - Super service at a Super Target
Compliment - Superstores -
Product/Service: Customer Service
Yesterday, 5/18/10, at 2:00PM, I visited the Target store located at Coolidge Hwy. and Maple Rd. in Troy in search of a microwave oven they had on sale in the flier included with my weekend newspa...
Target - Worst Customer Service Rep Ever
Complaint - Superstores - IN
Product/Service: Paying With A Check
My aunt bought some clothes from Target and realized they did not fit well she took them back shortly after way before 30 days and the lady [snip] at the customer service desk told her she had to wait...
Target - Extended warranty plan
Complaints - Superstores -
Product/Service: 32 inch tv, dvd cmbo
I brought an TV/DVD combo back in 2008, but never used the TV, because I just moved in to an new condo, where I had no cabel service in that room, so never used the TV, until Febuary 2010, where I now...
Target - Target's latest commercial music drives me crazy!
Complaint - Superstores -
Product/Service: Advertising
Targets latest advertising campaign has mussic on it that is annoying and has to stop!...
Target - Storage Bags
Complaints - Superstores -
Product/Service: storage bags quart size (94.6mL) 7 in x 8 in (17.7 cm x20.3 cm)
These storage bags all made poorly. Each time I try to open them the top of the bag rips and you can't open them. I have lost several bags because of this, the top of the bag is not strong enough and...
Target - Bad customer service! Bad managers too
Complaint - Superstores - Houston TX
Product/Service: Coupon policy
I was furious on April 4, 2010 at 7 pm because the store on westimere and fondren refuses to take my manufactures coupons. They said only one coupon can be used by each customer even though I have 6 ...
Target - Recall Return Policy
Complaints - Superstores - Tallahassee FL
Product/Service: Sarah Dropside Crib by Graco
My Sister in law purchaed a crib for my new grandson in January 2009 he was born in August When the first recall on cribs came about my daughter contacted the manufacture of the crib and it was not re...
Target - Help me understand...
Informative - Superstores -
So I'm walking through Target's pharmacy section buying some toothpaste when I overhear a customer a few feet from me ask a young kid (employee) some question about cosmetics, something about mascara...
Target - Buyer Beware!
Complaints - Superstores -
New policy states no returns over 70.00 within 1 yr. will not let you trade in defective merch either. if you complain to your family while putting merch back in cart, you are being disruptive and be ...
Target - Horrible customer service!
Complaint - Superstores - Haverhill MA
After making 3 large purchases the company decided to offer a credit card with 10% off. I asked if my other recent purchases totaling about $2000 could be added considering I wasn't offered at those ...
Target - Where's my money?
Complaints - Superstores - Allen TX
I ordered an item online and I didn't like it so I returned it to their store per their return policy. They put the money back on my debit card but I have yet to see the funds hit my bank account. I...
Target - Will never be cheated by this store again.
Complaint - Superstores - Commerce MI
Product/Service: Philips VCR/DVD player
I bought this item as a gift for my daughter and, put it aside for her birthday. I had mentioned this to the man in the electronics dept. when I bought the item. He said there would be no problem. ...
Target - Bait and switch on extended warrenty
Complaints - Superstores - Des Moines IA
Product/Service: target xstended warrenty bait and switch
I bought an x box with the extended replacement warranty for $29 my Xbox broke and I took it into target store #803 to get a replacement. they refused to honor warranty as stated by their associate...
Target, Hoffman Estates, IL - Target, Hoffman Estates, IL - RUDE CUSTOMER SERVICE
Complaint - Superstores - Hoffman Estates IL
Product/Service: Defective product
I will never shop at this store again and would suggest you consider the lack of customer service before shopping here yourself! If you have a problem...they will not even make a slight effort to work...
Target - 4X to close these sandwich bags
Complaints - Superstores -
Product/Service: Up & Up double zip sandwich bags
My husband and I bought the double zip sandwich bags from Target Superstores and it takes 4X to close them properly. Atrocious. I know that I should throw them away but I'm trying to save money so I'l...
Target - A waste of a drive
Complaint - Superstores - brooklyn NY
Product/Service: Sonia Kashuk Hidden Agenda Concealer
I have been looking for this concealer for quite a while and after it was sold out, Target recently got it back in stock (or so they say). I checked online to locate the item and all stores in the New...
Target - Doing good doesn't pay
Complaints - Superstores -
Product/Service: Target Credit Cards
I have had a Target credit card for over 10 years. They've never lost a dime on me, and I've paid a few late charges without complaint. I recently paid them off after tiring of their usurious interest...
Target - Late Fee Charges
Complaint - Superstores -
In February 2009, I paid my bill on the Target website. The next month I notice a $39 late fee charge. I called customer service, the took 10 minutes to agree it was their fault and reverse the charge...
Target - No bike for me
Complaints - Superstores -
Product/Service: Liberty of London Paisley Bicycle
After seeing the bike in a magazine I got up at 1 A.M. the first day the bicycle went on sale. Bought the bike. Received a confirmation and the estimated ship date. Over a week later I get a cancell...
Target - Those squaky walkie talkies
Complaint - Superstores - Santa Fe NM
I've written Target several times thanking them for not playing irritating piped in music but now my ears are assaulted by the constant loud scratchy noise coming from the walkies the employees all ha...
Target.com - Target.com
Compliment - Online Stores/Auctions -
Product/Service: Dress order
I am going to a wedding Saturday, and did not have anything to wear. I did not have time to go searching for a dress so I figured I would try online. I first checked OldNavy.com, but the price for t...
Target - I expected more, but recieved only stress and disappointment
Complaint - Superstores - Crystal MN
Product/Service: I lost my purse in Target
I used to shop at Target at least once a week (spending an average between $30-$100 every time), had a baby shower gift registry there, and always filled out their surveys giving them good reviews unt...
Target National Bank - No Customer Service - Worthless Card
Complaints - Financial Services - Minneapolis MN
Product/Service: Target National Bank Visa
I have a Target National Bank Visa. It's the kind you get at Target stores. Since the "economic problems" of 2009 they have put a 10-day hold an all payments. Regardless of having a spotless payme...
Target - Less than stellar check-out
Complaint - Superstores - Greensboro NC
Product/Service: Check-out
I was on my way home after a long day and I stopped by this store to get a few things, including a 10 pound bag of dog food. When I went up to the register, I waited patiently behind 2 other people. ...
Target - Out of Stock...and then I have to pay shipping!
Complaints - Superstores - Tulsa OK
Target has on display a carseat I would like to purchase using some giftcards I received for my son's 1st birthday. Note - ON DISPLAY, but out of stock as well as all of their Tulsa locations. In or...
Target - Target stores and Target.com not the same company?
Complaint - Superstores - Manhattan KS
Product/Service: Nerf Longstrike Rifle
This is a letter I sent to Target CEO Gregg Steinhafel: My son’s birthday was Saturday, March 13th. One of the things that he wanted was a Nerf Longstrike Rifle. We went to Wal-Mart to see if t...
Target - Simplicity
Complaints - Superstores - Livonia MI
Product/Service: Sony Cyber Shot
I usually LOVE target I live in Target... but the past few times haven't been very good at all! Specifically this review is about my visit today... I was searching for a perfect camera for my mother f...
Target - BAD customer service and dishonor TV warranty
Complaint - Superstores - MN
Product/Service: Westinghouse 32 TV/DVD combo
The warranties for the TVs are a joke. I bought a TV - Westinghouse, 2.5 years ago and a 3 year warranty. It was a 32 inch flat screen with a DVD combo. Several months ago the DVD began to have a p...
Target - Target Credit... A Mess
Complaints - Superstores -
Product/Service: traget national bank
I always found it easier to save payment information with different creditors so that in just a click or two my payment is made! However, NEVER do this with target. Once my payment information changed...
Target - Target.com
Compliment - Superstores -
I have ordered from Target.com a few times. the items I have ordered come in within a reasonable amount of time. the most I have had to wait is 2 weeks. ...
Target - Surprise: Items are backordered
Complaints - Superstores -
I will never buy anything online from target, EVER. I has been almost a month that I placed an online order from Target. I called them today to only find out that the items I ordered on FEBRUARY 5t...
Target - Poor management, horrible place to work
Complaint - Superstores - Toms River NJ
I was a Target employee for three years. All I can say is that this company has what very well may be some of the absolute worst management ever. While trying to appeal to the general public as "The G...
Target - Horrible customer service, and poorly trained staff
Complaints - Superstores - Gaithersburg MD
I promised my son a Wii game console if he was a good boy, and we finally decided to go get him one. I called all over the place to find a Wii in stock, and finally found one at the Rockville Target...
Target - Yellow flagged
Complaint - Superstores - Mira Loma CA
Product/Service: Prescription
Called in a prescription on Thursday, Feb 18. My daughter is handicapped and needs medication daily. The pharmacist did not try to fill until Saturday. Her prescription needed a new TAR. He told her s...
Target - Join the Class Action Suit Against Target False Warranty Advertisement
Complaints - Superstores -
Product/Service: Target Warranty
I bought the extended warranty at Target for my IPOD, about six months ago. When I called the warranty customer care, they said that I needed to contact the Apple Company first before they were able ...
Target - Save your money
Complaint - Superstores - Holyoke MA
Product/Service: Optical Service
My first and absolutely the last time I will use Target Optical. The personnel are not trained to measure for a proper fit of glasses. I had to return 3 times to have the frames adjusted. Still not ri...
Target - Terrible return policy
Complaints - Superstores - Troy MI
Product/Service: Return policy
Target's return policy is HORRIBLE!I had the receipt and didn't even use the product. They would only give me store credit. They lost a customer for a lifetime...
Target - Gift Card Refund Isn't Correct
Complaint - Superstores -
Product/Service: Gift Card with Purchase Return
I've added this 10 times and it still doesn't make sense to me, let me know if it makes sense to you guys. I bought a Wii for $199.99 and got a free $30 gift card so the "refund value" on the recei...
Target - Target will sue and take your house if you don't pay them
Informative - Superstores -
Product/Service: Credit Card
If you are smart you will NEVER NEVER...REPEAT NEVER EVER get a Target credit card. They are ruthless if you become late. I was 6 months delinquent after having a five year CREDIT card relationship w...
Target - Target / NEW Corp Extended Warranty Complaint
Complaint - Superstores -
Product/Service: Extended Warranty - Electronics
In 2008, purchased a floor model 37" LCD HDTV for a great price at Target. Since it was a floor model, I bought the 2 year extended warranty (serviced by NEW Corp, Inc.). After 18 months, started ...
Target - Lawsuit
Complaints - Superstores - Minneapolis MN
Product/Service: Credit Card
For being a customer friendly store the credit card division is not. Being sued for nonpayment on a credit card. I contacted them about my situation. Went to a non profit Debt management program t...

Maybe he should get a video flight game as a hobby and call himself a pilot " rolls eyes " like someone who posts here "LoL"
Target seems to be getting a bunch of static from mad as hell customers, oh well WTF do they know, just refuse to shop at Target like or not Target is hitting the negative mark and you are not helping them video pilot.

After reading all that about target I will say they must have some bad ### going on no way a legit company gets thousands and thousands of complaints, even a crackhead can see target has dog ### for service y'all keep making excuses for targets poop I aint buying it and will never shop target again after reading from a exworker how customers are ###s and so is the help pathetic truly pathetic

I've never seen someone so utterly obsessed and crazy over something as trivial as this. Congrats.

Stealth Pilot, you deserve a gold medal. Took the words from my mouth, amen man. Amen.

Target blows a big one even the former employee admits it now STFU and shop Walmart target sucks !

I'll come right out and say I worked for Target. I ###ing hated my time there and I do not wish to go back ever. As a workplace, it was terrible - the managers were terrible, the shifts sucked, and the shoppers were ###s half the time who thought I didn't know my right hand from my left foot.

That being said - no receipt, no return for items over $50 generally. 123321 is exactly right - how can we tell you bought the item? It's generally the same across any retail spectrum. I had people yell at me for not returning items from a different store when they presented me with the other store's receipt. What the hell is that? Try this - go buy a $300 X-Box at Best Buy and bring it to GameStop still sealed. Try and return it there without the receipt and see what they say. Are you going to boycott them now?

You're going to sit here and complain about a company protecting themselves from potential fraud/liars/thieves? Then fine, don't shop there and shut the hell up.

Its plain as day that a few poster refuse to acknowledge Targets poor customer service and keep trying to deflect the real issue and focus on insults and blaming other retailers for Targets poor customer service.

Remember if Target treats you poorly DO NOT SHOP THERE.

Here are complaints about Target so to all Target shills read carefully.

Janr of Lakewood, CO June 28, 2010

I purchased a heavy metal hammock stand on June 20, 2010 for 99.99. days later is was marked down to 69.99. I actually still had it in my car. It was heavy and "I needed help taking it to the backyard. IT took the receipt to the service desk and was told that they could not do a price change. I would have to bring it in and return it. Then I could not buy it again for 14 days. However, I could go and get another one. This is was I did, but what a stupid and time consuming adventure. I can not remember ever dealing with such a stupid return policy. It makes me wonder if shopping a TARGET is worth the effort.

Krista of Lancaster, PA June 12, 2010

I tried to exchange two summer outfits that my daughter received for her birthday. The clothes were from my sister in law so I actually had receipt showing what she paid as well as the original tags that came with the outfits. I only needed to exchange the clothing for size. The woman at the counter told me she could not exchange the clothes because the receipt "expired" and the clothing was "end of season" Now it is June 12th and the clothing were two summer short and tank top outfits.

The woman refused to get a manager for me to speak to saying it was their policy and that if people want to shop for birthday gifts they shouldn't do it 90 days before the birthday. She then proceeded to tell me to take the brand new clothing to Goodwill because Target would do nothing for me. I am not only annoyed by the stupid return policy but am livid at how I was treated in the store. I have twenty dollars worth of 4T clothing that I can do nothing with when all I needed was the clothing in a 5T.

Tracie of Raleigh, NC June 2, 2010

I wasted over an hour this evening being passed from one person to the next, getting different answers from different departments (including absolutely incorrect info) to find that no one could actually assist me with a return. The order referenced was shipped in multiple packages, on dates spanning over a month. The final items arrived to me *less than* 90 days ago at which time, I would expect the 90 day return policy to start.

However, I have been informed that each item has it's own return window. This makes absolutely no sense as they were all ordered / purchased on the same order. Until my order is received in full, there is no way to know if all items work in the space they were purchased for. The item is still in the original packaging, in brand new condition. I would be more than happy to accept a store credit, instead of a refund, as I intended to spend another 300 with target.com this week.

Carrie of Gulfport, MS May 31, 2010

I shopped at Target during my pregnancy for all of my baby needs. This was our first baby so we needed everything, and most of it was bought at Target. My little angel, Aiden, was born in April. Then, 9 days later, he passed away due to congestive heart failure. Since Aiden's father had the flu that entire week, the doctor ordered me and the baby to stay away so we were at my mother's house the entire time. Aiden only got to see his room once and never got to sleep in his bed.

We called Target in the days after Aiden's death and were told that we could return the items (even without a receipt) for cash back due to the circumstances. However, that night, I found the receipt and figured I'd take it just in case. When we got to Target, the lady who had promised us a refund wasn't there but the store manager called her and she admitted to what she had said. Still, after spending over 3 hours in the store, we were told there was nothing they could do since it had been over 90 days since the purchase!

We got on the phone with someone from corporate who MAILED us the money on Target gift cards-- over 1000! We understand that every store has policies and procedures, but there should be some wiggle room for extenuating circumstances. We spent the gift cards and sold some of them. And we have now vowed to never shop at a Target again! So has all of our family! Walmart didn't treat us that way. I had 900 in returns to their srore and I spent about 20 minutes getting my refund. They know what customer service is about!

Amy of Cincinnati, OH May 18, 2010

I bought a playpen on 4/24/10. I used the playpen regularly for my 1 yr old son & it broke. One of the bolts that holds the drop side in place would not latch properly & the playpen was not safe to use anymore. on 5/17 I took the playpen with every single piece, including the box and the receipt to the store to return it. The girl told me she could only do an even exchange since I used it. I told her I had purchased a new playpen elsewhere and did not want another one of these defective/unsafe ones. She said- "Well you used it, you can't just return it". Which really ticked me off- I replied- Yes, I USED it, and it broke in 3 weeks! It is not safe! I didn't just use it and decide I don't want it anymore- it broke! She wouldn't budge & said I had to exchange it for another one or I could TRY calling the manufacurer and send the broken one to them to see what they would do. (seriously!) I said Fine, I'll just exchange it even though I have no need for 2 playpens.

So I go and get a new one, wait in line again and get back to this lovely girl who was "helping" me. She goes through the entire box of the broken item, opens the (Factory) sealed box with the bassinet portion in it. (Remember, my son is 1- I had no need for the bassinet on this playpen), and asks me where the instructions are. I said everything is in that box. She says, well we can't take it without the instructions, you can go home and look for them. I said- ARE YOU KIDDING ME? Take the instructions out of the one you are making me take in it's place! She refused. So I asked for a manager because I was about to lose it on this girl. She points to this girl who couldn't be more than 19 as the "manager". She had no identification qualifying her as such, and from my interaction with her I feel pretty confident she was not a manager. I relay the whole ridiculous scenario to her & she stands there for a good 5 minutes looking totally confused. Finally she says- just take the instructions out of the new one, and looks at me and says- but just so you know, if there's anything wrong with this one we won't be able to take it back. (Because you are being so helpful and understanding with the one I'm returning NOW!) I said- Whatever!

So then the original girl opens up the new box and the new bassinet box and tells the manager that I am missing pieces from the bassinet in the one I'm returning. That was it- the straw broke! I yelled- YOU opened that box! It was factory sealed! I NEVER, EVER opened that part because I had no need for it! If something is missing then YOU took it! YOU OPENED IT! The "manager" comes back over and looks at me, looks at the box and asks the girl if she's sure it's missing. Girl says Yes and rechecks the return & (shocker) finds all the pieces in the box. She says, well I can't find any instructions in this one either. I then realize that they put them in the bottom of the playpens in the little pocket & ask her if she checked- she says "I'm not opening that up!". It really is all I can do to keep from jumping over the counter. I think the manager could see how mad I was getting and said- just do it, just give it to her.

I spend a lot of money at Target, but after this- they have lost my business. I will NOT give my hard earned money to a company who treats me this way. They should gladly take back an item that is unsafe for a baby! I even offered to take a store credit instead of a cash refund. So they can take their rude, uneducated employees and shove them right where the sun doesn't shine. I won't be shopping there anymore. (Well except to send someone in with my gift receipt the idiot printed out with my return to return the playpen I don't want or need). I am out a hundred bucks. Which in the grand scheme of things insn't as bad as my son getting seriously hurt/killed in the unsafe playpen.

roger of sarasota, FL May 13, 2010

Wow, after reading the other complaints about Target's policies, I would not have had the same experience by staying away. I purchased two blankets which continue to shed onto everything. They were washed every two weeks with us hoping the shedding would stop. We did try for longer than 90 days, the return limit we were unaware of. Then we gave up and attempted to return them to no avail. We got the same stock response as all the other compalints. They could not even supply us with the manufacturer's phone number Bottom line, we will have to throw these blankets away and lose 80. As the saying goes, " We know you can take your business elsewhere, so we appreciate your choosing us." Target doesn't get it.

Retha of Milford, OH May 11, 2010

I purchased a Sony under the counter radio for my Travel trailor. It was 79.99. It was purchased in Dec. Weather has just begun to be nice enough to install it. SAt. May 8th I attempted to return it as it would not fit. I was told it was over 90 days and they wouldn't tefund, exchange, or give me a instore credit. However I could go to dept. "8" and find something else. Dept 08 consists of flat screen tv mounts, radios, and TVs. Nothing I'm in need of at this time. I have e-mailed them everyday. They will not budge on this policy. I would be happy to purchase something else worth that amount, just not in that dept.

THeir public return policy does not state any of this. It says nothing about 70 dollarr limit, nothing about having to shop the same department. However it does state they will do a certain amount of no receipt returns. I will never shop there again. I will inform everyone I know of the rudeness of the employees and the GUEST RELATIONS dept. This is crazy for a company not to care about their customers anymore than this. I'm now stuck with a brand new item, never used, worth 79.99 and no use for it. I cannot afford to throw money away like this.

D. of Northridge, CA May 10, 2010

I purchased a Karcher pressure washer for 129.99 Jan 25, 2010. Due to weather conditions & work schedule I did not have an opportunity to open the box & use the item until May 6, 2010. I followed the enclosed instructions to set up the pressure washer. Found one item was not enclosed ( the bag to hold the accessories). I used the pressure washer for no more than 10 minutes before it made a strange sound and stopped any pressure stream of water. I turned it off. Rechecked everything and still it will not work.

I spend approximately 400 per month average at my local Target store. I took the washer with my receipt back today and was told I could not return it as my receipt was one week past the deadline. I could be given a refund of 70 but as I had paid 130 this seemed strange. How can a refund of 70 for my item clear their system but not a refund for the purchase price.

I left my local Target store with my shopping list in hand and went directly to Walmart to make my purchases. I will contact Karcher direct to see about a repair or replacement on the item. I had not even had a chance to mail the warranty before it failed. I had destroyed my Target card & will cancel my account. All ads etc. from Target via email are now sent to spam.

Kevin of Oceanside, CA May 10, 2010

I was given a Xbox 360 for a birthday gift. Of course I did not have the receipt, but when I opened the box the video game that came with the system was inside the normal plastic DVD looking case that was destroyed. There was nothing wrong with the system or the games, but I don't have any case to keep the games from getting all scratched up. I took in just the game to Target because my parents told me they bought it at Target (they told me they bought it there because it was the only store that sold the system with those particular games).

The team members were extremely rude and told me there was nothing they could do. They told me I would have to somehow come up with a receipt just so I could get a plastic case. I explained to them I did not want to exchange the whole system or even the games, but just wanted a case to protect the games. They told me there was nothing they could do and just walked away from me leaving me standing there by myself. I called the customer service line and spoke with a supervisor (Darren and he refused to give me his last name). Darren did not even listen to me because at the end he asked me what I wanted.

Darren not only refused to advise me of his last name, but told me he is not allowed to give me his supervisor's name. All of this because after normal hardworking customers buy a three hundred dollar item get a damaged fifty cent case inside the box and Target does not even have the smarts to replace the cheap case to make a loyal customer happy. I assured them not only will I never set foot inside Target to buy anything, but I will make sure to tell my friends and family about how hard headed they are when it comes to customer service!

It just amazes me that such a big chain is willing to part with customers so easily. It seems as though part of the problem is because they hire and promote young individuals with no life experience that do not realize there is a grey area and customers are what keeps their job open (since they do not have a union to support them) and when they keep sending customers out the door it will eventually affect their job.

Rannie of Bellevue, WA May 7, 2010

I brought a bike in the store months ago. Because Im sure which want to get when I made the purchese, I also talk to the sales associate and to make sure its okay to return if I dont like it. because im comparing with the one I brought in Walmart. After a while, I decided to return the bike, and the bike it look totally new, I just try it for a day, and the store manager claim that the bike has been used for the whole month by explain those wear and tear. At the same time, he also claim that he is a expert of bike becuase he is a manager for BMX couples years ago. For some reason, the store are getting rude and after he expalin to me and I ask couple question, he start to get mad and force us to leave the store without any reason. So i have to keep a bike that I dont like. Such a waste money and it cost 250 plus tax.
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Read more: http://www.consumeraffairs.com/retail/target_returns.html#ixzz0sv9AfMQO

Oh, so because I am black, you think that I can't read? It really is amazing that the world we live in is still so racist I'm sorry but your insults have left me feeling sick stealth you racist bigot

stealth is stuck on stupid and is a racist POS

Oh my lord you have lost your mind stealth i am a certified [censored]bag repair technician and would be happy to help fix your [censored]bag please let me know if you are still looking for someone to help you stealth you seem to be having a real [censored]bag moment it seems like a simple fix, but it will be time consuming

its sad what im reading stealth you seem so angry target mess'n wit peeps is bad news

make that spoiled rotten brat stealth you are just two letters shy of class
you gonna be ok stealth or should I call your mum

The posters who keep attacking people based on opinions need to follow the advise they keep dishing grow up ! stealth poster seems like a spoiled brat

holy heck I had no idea target had so many pizzed shoppers

Nice Straw-man argument Stealth Pilot.
Quit changing your screen name stick with one Stealth Pilot.
The issue is not me Stealth Pilot, its Target and its poor customer service. 3400 plus complaints on complaint boards alone Target must be doing something right.

If Target treats you poorly DO NOT SHOP THERE.

Target (Complaint)
Posted: 2010-06-28 by Yarrse
I will not use my credit card in any Target store again and tell all my friends and family to do the same
04 at my local Target store. I used my Visa to pay and the clerk said Thank you for shopping at Target. I said I need to sign for my purchase and he replied that there is no need to sign for purchases under $50. 00. What kind of a policy is that? I guess any credit card theif can make a purchase under $50...
Target (Complaint)
Posted: 2010-06-22 by Bouncee
I hate shopping at Target
The reason I hate shoppong at Target now is because they moved it out of my area. I have to go way across town to another city to shop at their store. I prefer to shop with them instead of Walmart but as you can see there is a Walmart on every corner and in every city. Why can't Target be like that, at least have 1 in that city...
Target (Complaint)
Posted: 2010-06-21 by Kribman
Am very disappointed in Target's policy
Am very disappointed in Target's policy. I have been a long time customer of Target, spent lots and lots of money over the yrs. I purchased a pair of shoes, wore them a few times, they were very uncomfortable, really hurt my feet (They were my size) I saved my reciept, took them back to the store I purchased them at within a few weeks...
Target.com (Complaint)
Posted: 2010-06-21 by Gellar
I'm sure Target will lose not only my business but that of my friends as well
that they being "Target" were making the exception by giving me $19. 00 for the rug. When I became persistent and asked to speak with a supervisr, I was told that I would be told the samething and sure enough I was, but the only difference was that the supervisor said that no one in the entire corporation would be able to make the exception of returning the area rug...
Target (Complaint)
Posted: 2010-06-19 by Pointleess
Unless I get a response from Target, I will never shop at Target again
If Target is doing this to other customers, they are probably keeping a llot of items that they are not informing customers about. It is not until they are missed that we begin to question managers/supervisors, etc. Also, why do I have to speak with an individual that suggests first: that I am not telling the truth and that does not bother to explain the entire process and that puts the blame on the customer...
Target (Complaint)
Posted: 2010-06-14 by /Bask
I applied for a Target Visa and received a regular target card
I applied for a Target Visa, at least that is what I was told by the Store worker, and I received a regular target card. When I applied, I told the gal that the address on my DL was different then my home address. She said not a problem. Wrong! Now Corporate is asking for copies front and back of my DL, SS card, and Pay stubs...
Target (Complaint)
Posted: 2010-06-10 by Aolrigt
I am out $19.29+tax for a Target error
Surge Protector from Target in Pearland TX. When I got home, it was apparent that the unit did not match the picture shown on the box. It did NOT have a Phone/Fax protection feature and was beige, not the black color on the box. I tried to return it, but mgmt. said it didn't match receipt bar code...
Target (Complaint)
Posted: 2010-06-10 by Kolld
These are no where near the quality of the old Target brand
quality of the old Target brand. They are too thin, too slippery and too wet. Sadly, I purchased a large 'economy' size package, and can't afford to throw them away, but I will not purchase again...
Target (Complaint)
Posted: 2010-06-02 by Jasmine
Avoid Target stores like a plague
received receipts from Target) But I wasn't worried because I had my receipt from my Wii purchase and knew that the missing receipt could be traced. On our next visit to Target, Feb. 1, 2010 or Feb. ll, 2010, I wanted to return a dress from the missing receipt and was told that couldn't be done, for two reasons...
Target.com (Complaint)
Posted: 2010-06-01 by Mikass
Very disappointed in my shopping experience at Target
Heard about the great clearance Target has everyday and as a new quest I got to the Daphne, Ala store at opening at 8 oclock. Sure enough at the register saw cashier checking out a team member, later to find out team leader of the pricing depart. with quite a few 75% off items. So i hurry to the clearance ailse to grab some good deals and all I saw was some rewrapped items with some 30% items...
Target (Complaint)
Posted: 2010-05-24 by Krembler
Is it Target's policy to inconvenience a customer
Target needs to reconsider their hiring process. My friends' children work as managers at Department stores and recognize that customer service is what affects the bottom line. These ladies are young but have degrees and brains! I was at the Irvine Target and had the displeasure of dealing with a manager with the IQ of my shoe size named Susan Roysden...
Target (Complaint)
Posted: 2010-05-21 by Heavyglow
Very disappointed in Target policy
Very disappointed in Target policy. Received angel as a gift at Christmas and it worked for two week's when the light's on the top half went out. Tried to fix by their direction;s, could not. Called number on the box, no help. went to Gurnee, Il store no help, callled Minnesota no help...
Target.com (Complaint)
Posted: 2010-05-18 by Chooseme
Target should be ashamed of themselves
target should be ashamed of themselves...
Target (Complaint)
Posted: 2010-05-14 by Krukull
Managers in Target are the laziest managers I have ever seen
I currently work at Target on yej Gold Coast in Australia and I am sick to death of the crap that goes on there. Whenever i walk past the manager's office they are all sitting in there all talking and doing nothing. Then i will walk back out into the store and the florr is absolutly trashed...
Target.com (Complaint)
Posted: 2010-05-13 by Valera23
Customer service needs to be improved at the Augusta Maine Target store in the photo department
at the Augusta Maine Target store in the photo department. My prints were done in seconds but to be waited on took more time than it should, store personnel, Crystal, waited on others before she acknowledged that I was standing there! Did not even thank me as a customer for shopping there!...
Target (Complaint)
Posted: 2010-05-12 by Aobille
Target evidently has no control over its cashiers
I went to Target today to buy some "canned air" to clean my keyboard. As I checked out, the cashier asked for my drivers license. I asked why, was told she had to scan it to keep the "canned air" from being misused. I had already had this experience at the same Target over buying wine...
Target (Complaint)
Posted: 2010-05-12 by Muszimio
I will never shop at Target again
I bought a product at a Target store for $20 and needed another one, which I found at another Target store; I called and was told the product was $29. 00, although the sales person did say they would give it to me for the same price if I had my receipt. But when I got there I was told by the manager that she wouldn't honor that...
Target (Complaint)
Posted: 2010-03-26 by therealarchiesbunkerr
Awful treatment of "team members" at Target
I have worked at Target for almost a year and I have to say that I have NEVER been treated as awfully as I've been treated while there. I'm currently in the process of looking for a replacement job because, unlike many of the lazy, couch loafing kids that were hired, and get more hours than I do, I actually NEED a job to live off of...
Target Stores (Complaint)
Posted: 2010-02-19 by Kiball
Target does a lot of sales preventives for the customers
rocking chair at a Target store in the Cincinnati Market, they had the floor model that they would not sell, I checked all the other stores same thing none in stock. Store will not order one for you. You have to go to the website and find it. Here is where the problem arrives, the shipping charges for 100 pounds is $385...
Target (Complaint)
Posted: 2009-04-29 by Malcolm
Screw Target
I drove to Target to get a pair of new reading glasses. It was 9:01 pm on a Sunday evening. The security people would not help me get into the store on minute after closing. I implored them that I needed these glasses badly and asked for a special favor to go in and get them. There were at least fifteen people in line at the check out still and yet they would not help me...
Target and EZ towing (Complaint)
Posted: 2009-03-05 by aree
Shopping at Target can get your car towed
Watch out when you park at Target. You might get your car towed with EZ towing. They are working together. Also at BJ and the other stores. I will never go to Target it again. They act like they did not call the tow company but you work together. I shopped there and then my car was towed about 30 hour later...
Target - Eureka, CA (Complaint)
Posted: 2008-12-04 by artstreet [send email]
Target Sucks
Hi, I shopped at target last night. I bought 4 items with cash. I called the store when I got home because I couldn't find my receipt. I talked to the manager of the electronics department who said he would look into the system to verify the sale...
Target (Complaint)
Posted: 2008-07-08 by Cold [send email]
Checkouts at Target
Of the 30+ cash registers at my local Target Superstore it is rare to find more than 4 or 5 open. Lines have to back up before the "Team Members" standing around chatting will open more. When they do open more, they direct people approaching the register area to the opening register rather than taking the people that are waiting in line...
Target (Complaint)
Posted: 2008-03-31 by P. Riley [send email]
Bad service at Target
a swimming pool to Target that we received as a house warming gift for our new house. However, because we had no gift receipt they refused to give us any store credit or exchange our merchandise that was not even opened for anything else. The reason we could not have the pool was that HOA would not allow it, and we tried to explain it to every one we talked to, even the corporate office...
Target (Complaint)
Posted: 2007-11-16 by Alice M [send email]
Employment at Target
I was offered a position at Target on Nov 1 for seasonal help as a dayside stocker only to receive a card 2 weeks later stating that they could not offer me a position. I know it's my word against the person who offered me the position. I went for the preliminary drug testing and everything and thought it was a done deal...

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123321, Stealth Pilot, gkenigmatic.

Target does treat people poorly, instead insults maybe you should try to understand the core of the complaint apathy on the part of Target.

Next you want to shift the focus from Target and blame anyone who dare complain, its plain as day who has the agenda here 123321, Stealth Pilot, gkenigmatic.

Next I suggest you pay close attention to some of the key catch phrases in all of 123321, Stealth Pilot, gkenigmatic posts, pay attention to the “Operatives”, namely 123321, and Stealth Pilot. It is ironic that 123321 constantly insults me and avoids the Target customer service complaint that is the OP's original topic.

IF YOU FEEL TARGET TREATS YOU POORLY do not shop there, its that simple.

As I have already pointed out 123321, for someone with no retail experience you sure do know a lot about Target.

While I appreciate freedom of speech and respect the ability to post personal opinions on public forums as much as the next guy, at some point you have to draw the line on what you’re willing to put up with.
Target will not always resolve complaints in a professional and amicable fashion and 123321 needs to try and understand that, not deflect from those that feel they have been treated poorly and try and insult them.

Anyone who disagrees with Target and their poor customer service must be slow.
123321 you are not fooling anyone.

I bet you are a pilot.

I know that Target has people who watch the web for complaints, then try to discredit the posters who complain.
The OP has a legitimate complaint, the OP is rational.
My rational advice, if Target has treated you poorly through bad customer service DO NOT SHOP THERE.

Nice name change.

Simple do not shop Target if you feel they treat you poorly