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4.4 7734 Reviews

Facebook Complaints Summary

132 Resolved
1226 Unresolved
Our verdict: With Facebook's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Facebook reviews & complaints 1369

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Newest Facebook reviews & complaints

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S
5:39 am EDT

Facebook bad hair transplant repair

My bro had DHI hair transplant at hair place 40 Amarasekera Mawatha called DHI sri lanka. Much advertising so we fool. we trust badly. After now years hair transplant still no growing. big scars an few hair from transplant only. DHI promise many hairs but only do small two side of head but Costing Rs 300, 000. We sell land to do as much money costing. Now they not refund when we complaint. Talk me in bad words when we go to complaint.

I hear of dr Haren Jayasinghe who train UK as surgeon manage hair center at 6 Parakum mawatha Jayanthipura for many years. Much recommend by many friend in beauty culture who did there, very low cost but excllent works saying me. So we go there to see. He very nice say can help.

They now did repair works hair transplant on my bro hair for very low prices (rs 35000 only), Now his hair very nice again. look handsome. With medicins hair losing also stop. He now confidnt to go without cap. scars from the transplant by DHI also hide with micropigmentation Dr Haren give free.

Thanks Dr, Haren. Your team is the best. Wish we come you first not those DHI. Good luck future. Blessing of triple gem.

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TFV1983
, US
Aug 20, 2022 12:30 am EDT
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I'm not sure whether this is a genuine review. It looks like an educated insider pretending to be a half-educated relative of a client, or else, someone with good English faking bad English. (Pardon me if I've got it wrong.) However, I have been to Dr Jayasinghe myself, and am satsified with his work.

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3:00 pm EDT
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Facebook unreal hotel pictures on booking.com, payment not recieved

We made reservation before our vacation via booking.com with no refund, 2 nights stay: payed all money. But when we saw the photos at other web sites(like trip advisor) we had doubt and called hotel in 24 hours to ask if the photos of the rooms and the beach are belong to hotel. They said that the photos on booking.com are their another propertie's photos. Then we said that we want to cancel our reservation and staff on the phone said it won't be a problem, she said they will pay the money back and asked us our bank account number to pay back. We waited about 3 days but there was no refund at our bank account. Then we called hotel when we were in Halkidiki and asked them what about our refund and they said they won't pay our money back. They were still agree with us about the photos on booking.com are not the real ones but insisted on to keep our money. We explained the situation gently, reminded them they promised us to pay back but they rejected to pay our money back. If they would tell us beforehand that they won't make any refund, maybe we would think about another solution. But at first step they took our money, secondly they sold the same room to another customer. There are many beautiful hotels in Sithonia and Kassandra like 2 hotels we stayed during our vacation. Hotel Astri's photos are unreal on booking.com

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8:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook hacked

I was hacked on [protected]@gmail.com last week someone is using it for wrong purposes, I would like that account back it has all my friends and family on it.I have tried to start 3 other accounts, they work for not even 24hrs, then says sessions ended logs me out and can never get back in. I have a new phone numbers I got so that hackers wouldn't be able to steal new account [protected], my first account numbers was [protected] everyone i start i get locked out Facebook says unable to use it at this time checking facial recognition, its been days sence I have been able to keep an account going. My original password was emptydreamer one thst was hacked, next one password crazydreamer. Please help me with this I have had over 5000 likes shares on my account people enjoy my posts and conversation as do I this is my only real way to be in the world. Thank you please resolve asap Kelly D Southerland

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greg fowler
, US
Nov 05, 2018 9:49 am EST
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happened twice to me I'm taking them to channel 8 news then to court

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greg fowler
, US
Nov 05, 2018 9:48 am EST
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happened to me twice I'm taking then to channel 8 news and court

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M
1:36 am EDT

Facebook no assistance

as many other people out there my facebook account has been hacked.

i have no idea what the use of hacking a profile.

trying to submit a complaint to facebook sends you in circles with no help.

the scumbag has changed all his info to mine with his email address and i can thus not recover my account.

my name : rhinda mincher
scumbag: peter maros

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11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook fake facebook page

date of incident 07/16/2018
Friend requests were sent out to m friends on fb and their frieds by a fake page using my exact name and pornographic caption and pictures that I do not have on my facebook. I was unable to open or report once sent t me but it was screen shot and my friends did report as abuse. User name Monica Brazina which I have since changed and diactiavted for now.

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6:09 pm EDT

Facebook animalrescuesite

I was seeing sandals advertised for 27.95 for a non-profit site. When I tried to order a pair I was sent to another page to create an account and enter my credit card info, which I did. There was no shopping cart or saved selections so I went to their site Animalrescuesite.org. They are on their site for 40.95 not the 27.95 that was advertised on Facebook and they now have my credit card info. I searched Facebook for them again but did not find them.

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1:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook thief / fraud

To all friends and associates of this woman Hilda Ramos who lives in London, UK - I need you to be aware of who and what she really is so that you can take care in any kind of relationship you have with her - and especially anything involving money because this woman is a thief

A couple of years ago I lent this woman 2k - I did not know her personally - she was a friend of a friend of my wifes (also a Filipino) As all Filipinos know, there is a money lending system out there in the community whereby you lent from people at a small interest rate rather than go to the bank

I did not really want to get involved with this but my wife insisted it would be ok. Therefore I lent her the money and she agreed to pay back (via cheque) at the cost of £200 a month until the debt was paid back

All was fine until we got down to £1200. I took one of her cheques to the bank and the teller told me that they couldn't accept it because the amount was scribbled and not written properly (neither would the machine accept it) what I did then was alter the amount myself so that the 0 looked like a 0 and not a scribble - I then put the cheque in as normal. Perhaps I shouldn't have done that but I didnt see any problem with it at the time

Anyway - the cheque bounced. She then accused my wife of 'forging' her cheque! My wife told her to not be so silly. She then proceeded to tell us that she would no longer be paying the money back (she obviously used this as an excuse)

I rang and texted her asking her what the problem was and would she please pay back what she owed - no reply. I eventually wrote to her at her address and wrote to her husband and son at the same time telling them what she was doing. Her response to this was to go to the police! I had a phone call from the police at Paddington questioning me about it while she was present. They put me on the phone to her and she agreed that she would pay back what she owed - but at only £50 a month - and that she wouldn't be paying the interest (£400) just the bare £800 left from what she owed me

So anyway - she made 3 payments of £50 a month (each time very reluctantly and after many texts and phone calls persuading her to pay) and then they suddenly stopped. Now she no longer answers texts or phone calls and its obvious that she has no intention of paying me back

I have heard since from other associates of my wife that this is not the first time she has lent money from people and then refused to pay it back. Therefore I am writing this to make you all aware of what this woman is and to warn you not to get involved with her in any shape or form - she is a scammer - a rip off merchant. If you are her employer - I would also be very careful around her.

Whats funny about it is that she is a church-goer! a committed Christian! how funny is that? a committed Christian who goes to church to pray to god but doesn't mind ripping off hard-working people who lend her money in good faith? Whats funny also is that she is always flaunting and showing off her property in the Phillipines on facebook - but she doesn't want to pay back her debt, even at the agreed £50 a month. All she had to do was pay back what she owed me and none of this would be necessary - but this shows you what kind of woman she really is

she thinks she has got away with doing this to me but I have a very long memory and her day will come one way or another. Hilda Ramos - you are a disgusting, deceitful woman who should be ashamed of herself - as for anyone who considers her a friend - I would think again if I was you - and never, ever get involved with her financially. And prospective employers - be very careful. This woman is a thief

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3:10 pm EDT

Facebook deceptive fraudulent practices selling mattresses

We live in a rural area in AZ Parker, AZ. This company was advertising on Facebook Garage Sales that they were going to be in town on May 11 our daughter called me to tell me as she knew we needed a new mattress. They advertised that they were selling new name brand mattresses for low prices. We called and told them we needed an orthopedic bed and they said no problem they had a very good one for $749.00 plus tax and removal of old mattress for a total of $841.04. Well they came with it the next day we paid in cash I asked for a receipt and the man (Phil) said he was all out but wrote up a receipt on a piece of paper and put their address as 4345 Hwy 95, Mohave, AZ. and within a week my partner was unable to get out of it. It sinks to the running board of the bed. We have been scammed. I called immediately [protected] asking for them to come and pick up the bed and return our money. They said they we would look into but we never heard from them again. I was embarrassed that we would fall for this. My daughter-in-law was visiting over Memorial Weekend and I finally told her and she called them immediately. They answered and said they would get back to her in 2 hours. We haven't heard back and have called several times and messengered them on Facebook and text messaged no response. I posted on their Facebook page to call me but they just deleted my posts. They have now removed all reference to their names (Phil Rebeaud and Debbie). He even deleted his Facebook page. They are still advertising their phone number.

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Lou Hughes
, US
Oct 10, 2018 11:38 am EDT

Did you ever receive a refund? I'm thinking of purchasing a mattress from them. All good reviews on facebook

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T
2:45 am EDT

Facebook winnings

There are two people who say they are Agents of pch and I'd like to know if it's true. The two names are Debra Washington and Scott Williams. I've paid $300 to both of them, well to addresses they have given me and got nothing. I'd like to know if a winner have to pay a fee to get their winnings? One of them text me through my phone and the other through messenger via Facebook.

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Karla Peterson
, US
Jun 04, 2018 8:54 am EDT

Why in the world would you send money to someone you don’t know. And if you sent money to pch, because they said you’re a winner, but send money to get your winnings, you are way to gullible! I’m sorry...you must be pretty young, because this is one of the oldest scams ever! Most people know...you DO NOT have to pay..to see winners. Beware...because you may get a phone call someday..this scam says you have won a trip to Disney world..but it will cost you 300$..to get tickets and all your stuff for this vacation. DONT fall for this either! Never pay for information!

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K
10:59 am EDT

Facebook unethical behavior/unfinished work despite collecting all money

I had this Stephen Houser from Houser Designs come to my place to do some work and although he collected all of the money, he moved (without telling me) and did not finish the project, as well as leaving the wood material from the first part of the project on the ground. When initially contacting him, he said on multiple occasions that an employee that is still working for him would come and finish the project, however, that individual has not been seen yet. I asked for a direct number of this mystery individual several times and was denied. I simply asked for a $200 reimbursement for the portion of the $1300 project he did not finish that I already paid (I received numerous quotes above $400 for the work that still needs to be completed) and he said no and stopped replying to me. So now I have to figure out a way to get this finished while dealing with some pretty intensive health issues that require a walker/wheelchair and working with the association on a new time line before being charged (which Stephen if fully aware of).

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11:07 am EDT

Facebook bamboo mattress

I purchased a 'new' mattress about 4 months ago from Mountain High Mattress in Flagstaff, AZ. I paid over $500 for the mattress and the box spring.
About a month ago I noticed that the mattress is caving in on the site I sleep on. Also, there are no tags at all on the mattress. I am unable to turn the mattress over because the other side has hard springs. I feel I have been scammed. I don't believe this is a new mattress at all.
I had back surgery January, 10 2028 and needed the new mattress.. I saved my money for 6 months to purchase it.

This company will not even reply to my texts or calls. I requested a 'bamboo' mattress because I am unable to tolerate the chemicals in most mattresses. I can place a ball on the mattress and it literally rolls down hill.

I want to request a full refund from this company as I believe them to fraudulent and not trustworthy.

Please advise.

Thanks,
Marie Snow
1565 S. Hwy. 89 #102
Chino Valley, AZ 86323
[protected]

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Nancy Sorrells
, US
Jun 26, 2018 9:58 am EDT

They are terrible! Such a scam! Do not buy from these people! They keep changing their phone number because we have continued to call for a refund!

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P
3:47 pm EDT

Facebook advert feed scam

Dear Sir/Madam,

I believe I have been scammed out of approximately £84, due to following up an advert, which appeared on my Facebook page, for a website selling Fuji cameras.

The website is as follows:

sthalele.store/page_3.html

As Facebook is your domain, and you manage this, I don't choose which adverts for companies are shown, I would like you to follow this through, and reimburse me payments which I made for purchases from this advertised website. I can produce bank statements to show payments made to this scam website.

Looking forward to your support and reply.

Kind Regards

Patrick

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2:15 pm EDT

Facebook possible scam

A friend, Roxanne Ellis, supposedly messaged me today, excited that she was a winner in some Facebook Promo. She gave me an email, [protected]@gmail.com, to see if I was on the list too. I contacted the email but there are some inconsistencies in the response, and I suspect this is a fraud scheme. They have my facebook name and an email (not the email I use for facebook), and I am afraid they will try to hack or impersonate my account. Please advise asap. Waldo Liccardi

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9:22 am EDT

Facebook 11:11 psychics [protected] siobhan moore whelan - 5 star review amazing psychic

Psychic clairvoyant siobhan moore whelan - review 5 stars
Thank you for the wonderful and beautiful reading you gave me today. I am very comforted and no longer in pain. I am at peace and it is thanks to you siobhan for your time and beautiful kind words.

I have been waiting for the right time and for a very long time for a reading with someone with such a gift. I am very sceptical with such things but needed to know once and for all if I was being heard by loved ones...

I rang her number and I told her nothing and was very guarded. What she told me was eerily accurate... names, places, occasions in my life about my daughter, my partner, my future. She told me things personal only to me and my loved ones.

After siobhans reeading i left feeling loved, comforted and not a doubting Thomas... They are all listening and guiding me 24/7.

:) Thanks alot chicken. You are one in a million a real true psychic.

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8:38 am EDT

Facebook Censorship

My 1st a rights of free speech have been run over by facebook's censorship policy wherein when I post truth, facebook perceives it as hate when in reality it seems facebook hates truths, do u not? Main problem is fb does not recognize why there is an agenda to achieve gun control, for that is what nazis germany achieved by 1935 wherein all guns were confiscated w/n germany so jews could not defend themselves when ordered by albanian muslim ss guards to go on board death trains> why'd fb diss this complete truth? Do u not realize the reason for school massacres is an unintended consequence of congress 1990 law "gun-free-school-zone act", since most school massacres occurred after that law was passed? Duh> columbine massacre was during clinton adm shortly after 1990 law passed wake up ppl, our republic (the word "democracy" is not mentioned in us constitution) is being threatened as deep state disolves usa

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Antony Milne
, US
Sep 21, 2020 5:18 am EDT

On my Facebook page I have commented on the blatant censorship going on with 'fact checkers' who have been attacking "climate change deniers" in their videos and blogs, all of whom are qualified climate and weather academics. A 'fact check' warning is posted across the heading of the video, blog or article, denying the truth of what the videos is saying. Facebook and YouTube must put a stop to this attempt at censorship.

Antony Milne

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M
7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook pyramid scammer

One should investigate this crazy lunatic named Jerico Ignacio Que.
He has pastors by his side to make it appear that his scheme is legit. Though it appears a small timer, he frequents the night clubs in Quezon City, flaunting cash and turning in no less than two bargirls for the night.
The wife is a pastor's daughter but lives a grand life, unassuming of where the money comes from.
There were many complaints raised on I-core's facebook page and their website (now gone). Apparently due to the number of complaints that were incidentally posted publicly, they took down their website: http://www.icore08.com/.
A big time scammer this Mr. Que is.

Read full review of Facebook and 3 comments
Update by mylab
Apr 20, 2018 7:29 am EDT

that's him

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Update by mylab
Apr 20, 2018 7:29 am EDT

Jerico

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QJM
, US
Aug 10, 2020 2:58 pm EDT

Buhay pa ba itong gagong to?

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Aldrien Haite
, US
Jul 15, 2019 9:10 pm EDT

Naloko ako nito tssssk... Any help will be much appreciated...

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asif13711
, US
May 30, 2018 3:50 am EDT

Hahaha, gago pala ito

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Z
8:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook sent me a load of rotting vegetation, joel scammer

Avoid this website and his facebook page at https://www.facebook.com/enhanciosa/

The owners name is Joel and he is happy to take your money but not send out the GENUINE goods, dont know what the hell he sent me but it certainly wasnt what I paid for

Avoid at all costs

If you want to lose your money go ahead up to you but dont expect the real article just some weird vegetable matter. Customers service is non existent as he is a scammer

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7:12 am EDT
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Facebook building works

This is a warning to ANYONE who considers employing DEAN GEE to do ANY work. This guy is the biggest scum of the earth and will RIP YOU OFF!

DO NOT trust him or anyone who recommends him as they are probably in on his scam.

Some facts.

- Has 2 court cases (known) against him
- Owes $18, 000 in both these court cases
- 1 of these cases involves taking a $3, 500 deposit from retirees and doing a runner.
- Has cancelled his ABN [protected]) and ACN [protected])
- Did not communicate with Consumer Affairs, VCAT and has not turned up to Magistrate's Court for any hearings

Part of this 'experience' was getting a building inspection done for VCAT. Nearly everything Dean did was defective.

It seems Dean Gee has scammed several people over time. Hopefully this helps warn people of the scum bag he is and to look elsewhere.

So DO NOT use him for ANY work as he WILL rip you off and whatever he does will be no good anyway.

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4:03 pm EDT

Facebook products not received in months.

We ordered two Anti-Bark products for dogs from a company advertised on Face book.
The company's name is BOULEVARD 92.
We ordered the first one on Jan. 22 order no. 266767 and received a receipt for payment and a notification that it would arrive in less that 4 weeks. As we are now in the middle of March and have not received the product nor any notification from them, we are reporting them to you.
The second was the similar product a few weeks later on Feb. 8 order no. 308705 with the same result.
Am in the process of contacting the company but feel it should be canceled from Facebook as they are extremely unreliable with deliveries.

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12:55 pm EDT

Facebook not being able to use my debit card.

For a few years now I havent been able to use my debit card to purchase credits on any of the games on Facebook. I have asked continuosly why i have been d enied this but i am always ignored, i have mental health problems and a lot of other health problems which has rendered me virtually housebound, i so play games alot, but being able to use think my card is holding me back. It is also frustrating not being given a reason as to why i am barred from using my card as i can use it anywhere else, i also didnt think FB was like this, pleease reply, RD.Mills

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RemoveWithReason
, US
Mar 16, 2018 2:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, Ray. I'd first like to let you know that I hold no association with Facebook. However, in an attempt to offer you some help, I'd like to offer you some potentially useful information. The majority of online purchasing of electronic credits or currencies for an online game tends to be an exploited form of theft when someones card credentials are obtained. If you've tried using your card for multiple types of games and all have been declined, it is likely that the company your card is provided by is declining the transaction. A lot of credit card companies and banks do now allow online purchased of game "tokens". I know offhand that Discover usually does not allow such purchases. You should either try a different payment method or contact your card provider to inquire if they do not permit online purchases of game currencies, or if there is a 2nd form of verification required for the purchase. Since you didn't provide any more information in your complaint, this is the extent of help I can offer at the moment. Good luck with your games and I hope your mental health problems become easier to cope with.

Facebook Customer Reviews Overview

Facebook is a social networking platform that allows users to connect with friends and family online. It enables the sharing of photos, videos, and messages, as well as the creation of groups and events. Additionally, Facebook offers a marketplace for buying and selling items, and its business pages allow companies to establish a presence and engage with their audience. The platform also provides targeted advertising opportunities for businesses looking to reach specific demographics.

Facebook In-depth Review

User Interface and Navigation: Facebook has a user-friendly interface that is easy to navigate. The layout is clean and organized, making it simple to find and access different features and settings.

Features and Functionality: Facebook offers a wide range of features and functionalities that cater to various needs. From posting updates and sharing photos to creating events and joining groups, there is something for everyone on this platform.

Privacy and Security: Facebook takes privacy and security seriously. Users have control over their privacy settings, allowing them to choose who can see their posts and personal information. The platform also provides options for two-factor authentication and alerts for suspicious activities.

Advertising and Monetization: Facebook offers advertising options for businesses and individuals to promote their products or services. While ads can be seen throughout the platform, they are generally unobtrusive and do not interfere with the user experience.

Customer Support: Facebook provides customer support through various channels, including a help center, community forums, and direct messaging. While response times may vary, the support team is generally helpful in resolving issues and answering queries.

Community Engagement: Facebook fosters a strong sense of community engagement. Users can connect with friends, join groups, and participate in discussions. The platform also encourages social causes and supports fundraising efforts.

Mobile Experience: Facebook's mobile app offers a seamless experience, allowing users to access all features and functionalities on the go. The app is well-optimized and responsive, ensuring smooth navigation and quick loading times.

User-generated Content: Facebook thrives on user-generated content. Users can share their thoughts, photos, videos, and more, making it a platform for self-expression and creativity. The ability to interact with others' content through likes, comments, and shares enhances the overall user experience.

Accessibility: Facebook strives to be accessible to all users. The platform offers features like alt text for images, closed captions for videos, and keyboard shortcuts for easy navigation. Additionally, Facebook works with screen readers and supports multiple languages.

Overall User Experience: Facebook provides a comprehensive and enjoyable user experience. With its intuitive interface, diverse features, and commitment to privacy and security, it remains one of the most popular social media platforms worldwide.

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
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5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

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9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

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ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Facebook. Discuss the issues you have had with Facebook and work with their customer service team to find a resolution.