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Serta Mattress / Mattress sagging after only a couple of months

1 Bay City, United States Review updated:

I purchased a Sleep Doctor mattress and after 3 different mattress sets decided on a Serta Full Set with a Pillow top. I paid additional money and thought I was getting a good product. I am absolutely disappointed with my choice because the mattress started sagging within the first 6 months. I have paid as much for if not less for sets that to this day are not sagging in the middle. The Sleep Doctor store would not return any of my calls and after awhile I gave up. They had replaced their brand of mattress for me three times and like I said I thought by choosing a Serta set I would be happy. NOT AT ALL !!! So here I am a couple of years later looking for another mattress, after spending 1100.00 on one a couple of years ago. My next purchase surely won't be a Serta nor will I ever purchase another Serta.

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  • Bo
      22nd of Dec, 2012
    0 Votes

    I purchased a Serta Pillow Top from Shop NBC They told me I would have to deal with Serta on the warranty Serta is a joke So is Shop NBC They have done nothing to help me
    Take my advice buy another brand of mattress and make sure it is from a reputable source that will stand with you if there is a problem

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