Cushion.com’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of customers are dissatisfied with purchases.
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Disappointing Experience with Cushion.com: Paid for Swatches, Still Haven't Received Them After a Month
So, I ordered some swatches from Cushion.com and it's been a whole month and I still haven't gotten them. I even paid for them already! I'm starting to get pretty frustrated and I'm thinking about asking for my money back. I've sent two emails to their customer service team but haven't heard anything back yet. I hope they get back to me soon because I really want to see those swatches!
Disappointing Experience with Cushion.com: Cheap Quality and False Specs, Poor Customer Service
Cushion.com ain't all that great, to be honest. The cusion and fabric are both pretty cheap and flimsy. And get this - the product wasn't even built to the specs they listed on the site! Can you believe that? But when we tried to reach out to customer service, they straight up ignored us because it had been more than two days since we got the product. Like, what kind of service is that? Definitely won't be shopping here again.
Disappointing Customer Service: My Experience with Cushion.com
I gotta say, I'm pretty disappointed with Cushion.com. I've been waiting for my order for a while now and I haven't heard a peep from them. I've tried emailing their customer service a few times, but I haven't gotten a response. It's starting to make me wonder if they're still in business or if they just took my money and ran.
I mean, seriously, where's the phone number? It's like they don't want to be bothered with customer service at all. I'm starting to regret giving them my business in the first place. I should have gone with a more reliable company.
Overall, I'd say stay away from Cushion.com. They might have some cool stuff on their website, but it's not worth the hassle if you can't even get a response from their customer service. Save yourself the headache and go with a company that actually cares about their customers.
Is Cushion.com Legit?
Cushion.com earns a trustworthiness rating of 77%
Reliable, but always remember to protect your data.
Cushion.com has registered the domain name for cushion.com for more than one year, which may indicate stability and longevity.
Cushion.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cushion.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Cushion.com you are considering visiting, which is associated with Cushion.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Cushion.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cushion.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Cushion.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Frustrating Experience with Cushion.com: Website Glitches and Lack of Customer Service
I had a pretty frustrating experience with Cushion.com. I tried to place an order on their website twice, but both times I didn't receive any confirmation or thank you message after entering my credit card information. I even went through the whole process of choosing the fabric and entering my measurements, but still nothing.
After the second attempt, I decided to search for their customer service phone number and stumbled upon some reviews. It seems like I'm not the only one who had trouble with their website.
Honestly, I'm not even sure if my order went through or not. If it did, I haven't received any notification about it. It's really disappointing because I was excited to get a new cushion for my couch, but now I'm not sure if I'll ever receive it.
Overall, I think Cushion.com needs to improve their website and customer service. It's not a good look for a business to have so many negative reviews and unsatisfied customers. I hope they can address these issues and improve their service in the future.
Overview of Cushion.com complaint handling
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Cushion.com Contacts
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Cushion.com social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 20, 2025





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