National Mattress’s earns a 3.9-star rating from 7 reviews and 2 complaints, showing that the majority of customers are satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
I went to National Mattress and it was pretty good
I went to National Mattress and it was pretty good. They had a lot of mattresses to choose from and the store was nice. I liked being able to try out the mattresses before I bought one. The people who worked there were helpful too. Overall, I had a good experience.
I got my new mattress from National Mattress and it was awesome!
I got my new mattress from National Mattress and it was awesome! The website was easy to use and I didn't have any problems ordering. The delivery was fast and the guys who brought it were really nice. The mattress itself is super comfy and I've been sleeping like a baby since I got it. I would definitely recommend National Mattress to anyone looking for a new bed.
i was lookin around for a thing and National had the best price
i was lookin around for a thing and National had the best price. they also had it ready sooner than other places. i'm happy with my purchase!
Good service
Good service. Staff was nice and they knew what they were doing. I got a real hard mattress and it came when they said it would with updates. I'm happy with the service.
natinal mattress is not ur usual store for beds, it's way better
natinal mattress is not ur usual store for beds, it's way better. the ppl who work there know their stuff when it comes to shopping around. we made the smart choice by buying from them! thanks!
Gud experince
Gud experince. U can take ur time n try out the matresses without pressure. Prices r good. Its best to shop at somewhere that gives a fair price rather than the fake 50% off deals at the other stores, especially since u cant compare name brand matresses anyway (Each chain gives a unique name to their matresses). Delivery was on time and im looking forward to trying it out tonight.
Went to National Mattress on Woodbine
Went to National Mattress on Woodbine. It ain't fancy, but it's got what you need - places to sit and lay down to try out the different mattresses. We tried out over 10 mattresses and kept a mental score of the ones we liked. We didn't care about the brand, just wanted something comfy.
The peeps working there were super nice! They let us try out all the mattresses and then helped us pick the right one.
We made our decision and it was way cheaper than we thought it would be.
We ain't never gonna go anywhere else for a mattress.
National Mattress Complaints 2
I got a mattress from National Mattress and it took forever to get to me
I got a mattress from National Mattress and it took forever to get to me. When it finally came, it wasn't the same one that I saw on their website. It looks like it was made by someone who doesn't know what they're doing and it feels like crap. They told me that sometimes the manufacturer uses different materials, but they didn't say that on their website or tell me beforehand. I bought the same mattress a few years ago for my other kid and it was just like the one on the website and it was good quality. I took pictures of the whole website and there's nothing that says it could be different. If I knew that, I wouldn't have bought it. They said I could exchange it if I bring it in and pay 95 bucks, which is not cool.
I got this mattress from National Mattress on October 18, thinking I could return it within 100 days if I didn't like it
I got this mattress from National Mattress on October 18, thinking I could return it within 100 days if I didn't like it. But I'm super unhappy with it - it's just not comfy. They told me to buy a topper, but that's not a real solution for a brand new mattress. They also said I could exchange it, but I couldn't find anything I liked on their website or in the store. I want my money back, plain and simple. I let them know right away that I wasn't happy with how the mattress was delivered, and now it's been almost a month and I wake up in pain every day. It's so bad that I don't even want to go to bed at night. I think this might have been a returned mattress because it didn't come in the original packaging. When you buy a new mattress, it should come in a box, right? Anyway, I hope you can help me figure this out. Thanks, Shirli.
Is National Mattress Legit?
National Mattress earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for National Mattress. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
National Mattress has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
National Mattress has claimed the domain name for nationalmattress.ca for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Nationalmattress.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nationalmattress.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for National Mattress have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Nationalmattress.ca appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- National Mattress protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of National Mattress complaint handling




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!