Sears reviews and complaints 1
View all 2937 complaintsSears - rude managers
The manager named Pat Cruz from pick-up and returns department was very rude! We were tryin to return a RCA tv that didn't have good picture and she wasnt helping at all...don't they say customers are always first well let me tell you she gave us attitude and rolling her eyes and at times even raising her voice at us. At some point we told her that we wanted to talk to someone higher than her because we didn't want to deal with her anymore and she answered with alot of attitude that there was no one higher, that she was the higher person there could be. After like 40 minutes of arguing with her we returned the tv and to top it off we were charged with a 15% restocking fee and when we were leaving she still had the nerve to tell us all sarcastic to have a nice day.
Latest Sears Reviews
Dishwasher Do not purchase this-Customer Service is horrible Master Protection Plan such a dissapointment! I wish i could give you no stars at all Poor Service, no support in seeking refundGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!